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Warranty
Troubleshooting
1. If the child restraint buckle or harness release lever
sticks or you cannot get the straps tight enough around
child:
DO NOT LUBRICATE. Check around lever and retractor for
dropped food, sticky spilled drinks, dirt, leaves, etc. Clean with
warm water and/or remove object with tweezers. If you cannot
get the harness to adjust and remain tight with the buckle
securely locked, do not use the child restraint.
2. If your harness twists:
Straighten the harness each time you put your child in the child
restraint to help prevent twisting. Lock the buckle and tighten
harness so it will be ready for next use.
Dorel Juvenile Group, Inc. (DJG) warrants this product to the
original retail purchaser as follows: This product is warranted
against defective materials or workmanship for one year from the
date of original purchase.
An original receipt is required to validate your warranty.
DJG will, at its option, provide replacement parts or replace this
product. DJG reserves the right to substitute if the part or model
has been discontinued.
To make a claim under this warranty, please contact our
Consumer Care Department by phone: 1-800-951-4113 or text:
1-812-652-2525. Our hours of operation are from 8:00 a.m. to
6:00 p.m. EST Monday through Thursday and from 8:00 a.m. to
4:30 p.m. on Friday.
Proof of purchase is required and shipping charges are the
responsibility of the consumer.
Warranty Limitations:
This warranty does not include damages
which arise from misuse or abuse of this product.
Limitation of Damages:
The warranty and remedies as set forth
are exclusive and in lieu of all others, oral or written,
expressed or implied. In no event will DJG or the dealer selling this
product be liable to you for any damages, including incidental or
consequential damages, arising out of the use or inability to use
this product.
Limitation of warranties and other warranty terms and state
law rights:
Any implied warranties, including implied warranties
of the merchantability and fitness for a particular purpose, shall be
limited to the duration and terms of the express written warranty.
Some states do not allow limitations as to how long an implied war-
ranty lasts or the exclusion or limitation of incidental or consequen-
tial damages, so the above limitations may not apply to you.
This warranty gives you specific legal rights, and you may have
other rights, which vary from state to state. Neither DJG nor the
dealer selling this product authorized any person to create for it
any other warranty, obligation, or liability in connection with this
product.
Please note: Our product warranty only applies when purchased
from an authorized Maxi-Cosi retailer. The origin of products not
purchased through these authorized retailers is unknown and could
be counterfeit.
We cannot support products from an unknown origin as we
cannot verify the handling or condition of such merchandise. We
maintain a strong network of authorized retailers to ensure you are
purchasing safe and complete products.
Fulfillment by a third party does not guarantee you are purchasing
from one of these authorized retailers. Pricing which is inconsistent
with the majority of retailers is a strong indication that the retailer
is not authorized, as we have a consistent price offering across all
authorized retailers.
If you are unsure of the authorization status of a retailer you are
considering purchasing from, or have purchased from, you can
check www.maxi-cosi.com/us-en/shops.aspx; or call our Consumer
Care Department at 1-800-951-4113; or text us at 1-812-652-
2525.
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