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Cosmetic warranty does NOT cover:
> issues resulting from incorrect transport, handling and/or installation (i.e: dents, broken,
bowed or deformed structures or components, shattered glass components)
> slight color variations in painted/enameled components
> differences caused by natural or artificial lighting, location or other analogous factors
>• stains/corrosion/discoloration caused by external substances and/or environmental
factors
> labor costs, display, floor, B-stock, out- of-box, “as is” appliances and demo units.
HOW TO OBTAIN SERVICE
To receive warranty service, the Purchaser must contact Bertazzoni Service for problem
determination and correct service procedures. Model number, serial number and date of
original retail purchase will be requested.
• IMPORTANT - Retain proof of original purchase to establish warranty period.
If located in the USA
866 905 0010
hiips://us.bertazzoni.com/more/support
If located in CANADA
800 561 7265
hiips://ca.bertazzoni.com/more/support
• WARRANTY EXCLUSION - WHAT IS NOT COVERED
> Use of the Product in any non-residential, commercial application
> Use of the Product for anything other than its intended scope
> Repair service provided by other than a Bertazzoni authorized service agency.
> Damage or repair service to correct service provided by an unauthorized agency or the
use of unauthorized parts.
> Installation not in accordance with local/state/city/ county fire codes, electrical codes,
gas codes, plumbing codes, building codes, regulations, or laws.
> Defects or damage due to improper storage of the Product.
> Defects or damage or missing parts on products sold out of the original factory packag-
ing or from displays.
> Service calls or repairs to correct the incorrect installation of the product and/or related
accessories.
> Replacement of parts/service calls to connect, convert or otherwise repair the electrical
wiring and/or gas line to properly use the product.
> Replacement of parts/service calls to provide instructions and education on the use
the Product.
> Replacement of parts/service calls to correct issues due to product usage in manner
other than what is normal and customary for residential use.
> Replacement of parts/service calls due to wear and tear such as gaskets, knobs, pan
supports, shelving, cutlery baskets, buttons, touch displays, scratched or broken ceramic
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