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11
Troubleshooting
Problem Cause Solution
LCD display
is dim or
shows “Lo.”
Not enough power. Replace batteries.
Device does
not turn on.
Batteries are no longer good. Replace batteries.
Batteries not inserted correctly. Insert batteries under the correct polarity as
marked on battery compartment.
Display
shows “Err.”
Scale is placed on an uneven surface. Place scale on a flat, stable surface.
Scale needs to be reset. Remove the batteries, wait 10 seconds, then
replace the batteries.
Weight exceeds 11 lbs (5kg). Promptly remove object from scale to protect its
sensors.
Use a different scale with a higher weight range.
Objects exceeding 1000 g are on top of
scale before it is turned on.
Remove objects from scale; wait until display
reads zero before weighing.
Weight is unstable during measurement. Keep weight stable on the measuring platform.
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