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roubleshooting
You can solve many common cooktop problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve your problem without outside
help. If the suggestions do not work, see "Requesting Assistance or Service" on page 15.
PROBLEM POSSIBLE CAUSE SOLUTION
Nothing will The unit is not wired into
operate a live circuit with proper
voltage.
A household fuse has blown
or a circuit breaker has
tripped.
Wire the unit into a live circuit with
proper voltage. (See Installation
Instructions.)
Replace household fuse or reset
circuit breaker.
The coil A household fuse has blown Replace household fuse or reset
or a circuit breaker has
tripped.
You have not plugged in
coil elements all the way.
HYou are not setting the control
knobs correctly.
element(s) will
not operate circuit breaker.
Turn control knobs to OFF and plug
coil elements in all the way. (See
"Replacing" on page 9.)
Push control knobs in before turning
to a setting.
You are not pushing in before
turning.
The cooktop is not level.
The pan used is not the
correct type or size.
Cookware does not fit the
coil element being used.
Control knob(s)
will not turn
Cooking
results are
not what
you expected
Push control knob(s) in before turning
to a setting.
Level cooktop. (See Installation
Instructions. Also, see "Cleaning the
area under the cooktop," page 13,
number 5).
Refer to a reliable cookbook for
recommended pan type and size.
Pan should be the same size or
slightly larger than the coil element
being used.
14
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