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46 TROUBLESHOOTING
Odors
Excess static in
clothes after drying.
Fabric softener is not used or is used incorrectly.
• Use a fabric softener or the Reduce Static option, if available, to reduce static electricity.
Be sure to follow the manufacturer’s instructions.
Clothes dried too long (overdried).
• Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and
use a shorter drying time, or use Manual Dry cycles. Select a lower dry level setting on
Sensor Dry cycles, if necessary.
Drying synthetics, permanent press, or synthetic blends.
• These fabrics are naturally more prone to static buildup. Try using fabric softener, or use a
lower dry level setting and/or shorter time settings for Manual Dry cycles.
Clothes have damp
spots after a Sensor
Dry cycle.
Very large load or very small load. Single large item such as a blanket or comforter.
• If items are too tightly packed or too sparse the sensor may have trouble reading the
dryness level of the load. Use a Time Dry cycle for very small loads.
• Large, bulky items such as blankets or comforters can sometimes wrap themselves into a
tight ball of fabric. The outside layers will dry and register on the sensors, while the inner
core remains damp. When drying a single bulky item, it may help to pause the cycle once
or twice and rearrange the item to unwrap and expose any damp areas.
• To dry a few remaining damp items from a very large load or a few damp spots on a large
item after a sensor cycle has completed, empty the lint trap, and then set a Time Dry cycle
to finish drying the item(s).
Problem Possible Cause & Solution
The appliance has an
unpleasant odor.
Are you using the appliance for the first time?
• The odor is caused by the rubber material inside the appliance. The odor is normal when
the appliance is new and disappears after you run several cycles.
Do you smell an odor during use?
• Do not exceed the manufacturer's recommended amount of detergent when washing
clothes. Excess detergent can build up on clothing and cause odors.
• Leaving clothes in the washer or dryer after the cycle ends can lead to odors. Unload
clothing promptly when the cycle ends.
• If the odor is coming from the washer, follow the instructions in the product manual to
clean the washer tub/drum.
• Keep lint filters clean. Clogged or dirty lint filters can cause odors. After cleaning the lint
filter, allow it to dry completely before using it.
Problem Possible Cause & Solution
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