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10-10
Trouble Cause Solution
Whole page dark
• The laser toner cartridge is
installed incorrectly.
• The internal part of the laser toner
cartridge is damaged.
• Abnormal charge inside the
printer; the laser toner cartridge is
not charged.
• Ensure to install the cartridge
correctly.
The toner does not
adhere to the paper
• The print media that does not
meet usage specication, such as
the media is damp or too rough.
• The inside of the printer is dirty.
• The laser toner cartridge is
damaged.
• The internal part of the printer is
damaged.
•
Please use the print media within
the specication range. If you use
special print media,
please print
with the manual feeder tray.
• Clean the inside of the printer.
Horizontal stripes
• The laser toner cartridge is
incorrectly installed.
• The laser toner cartridge might be
damaged.
• The internal part of the printer is
damaged.
• Ensure to install the cartridge
correctly.
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