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ENCordless Portable Power Cleaner
15
TROUBLESHOOTING
Symptom Possible causes Solution
Machine turns on but it does not
draw any water or there is not
sufficient pressure.
Power nozzle is too high from the water
source surface.
Lower the machine below 5ft/1.5m.
Hose filter is blocked.
Take out the hose filter and rinse the
parts with clean water. (See Fig. O1, O2)
The users’ garden hose is not well
connected to the machine.
Check and reattach the garden hose
tightly. (See Fig. F)
Hose adapter looses.
Tighten the hose adapter securely with
a spanner.
The filter screen is missing. (See Fig.
P1, P2)
Contact Worx service agent to get a
filter screen.
The filter screen is blocked. (See Fig.
P1, P2)
Clean the filter screen regularly.
Pump, hose, or other parts are frozen
due to outside temperatures.
Wait for the pump, hose or other parts
to thaw.
Hose kinks. Straighten out the hose.
Multi-spray nozzle leaks.
The nozzle pattern does not spray
correctly.
Make sure the nozzle pattern symbol
aligns with the indicator mark on tool.
Fixing nail of the multi-spray nozzle
loosens.
Tighten it with a hex key.
Outlet pressure increases
suddenly.
Multi-spray nozzle is blocked. Replace with a new multi-spray nozzle.
Machine drains out water after
stopping.
There is water remaining in the lance
and pump after stopping.
Drain all the water completely before
storage.
Soap accessory cannot spray
out any detergent.
Blockage in the soap bottle. Clean it with fresh water.
Machine does not start.
The battery pack is not attached well. Reinstall the battery pack.
Battery pack is empty.
Replace with a new battery pack or
recharge the battery pack.
Defective battery. Replace with a new battery pack.
Machine pressure is not
consistent.
Additional air could be sucked into the
machine.
Check connection between the hose
adapter and the draw hose.
It is at low pressure setting. No action need.
Machine stops automatically.
Battery pack is empty.
Replace with a new battery pack or
recharge the battery pack.
The multi-spray nozzle is blocked. The
current protection is activated.
Remove the multi-spray nozzle and turn
on the machine. If the machine works
normally, replace with a new multi-spray
nozzle.
Machine does not draw any
water after long time storage.
Additional air could be sucked into the
machine.
Connect the machine to the water
source and then turns it on.
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