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Vacuum cleaner won’t 1. Unplugged at wall outlet. 1. Plug in firmly, push ON/OFF switch to
start. ON. (page 24)
2. Tripped circuit breaker/blown fuse 2. Reset circuit breaker or replace fuse.
at household service panel.
3. Loose hose electrical connections. 3. Reconnect hose ends. (page 18)
Poor job of dirt pick-up. 1. Full or clogged dust bag. 1. Change bag. (page 38)
2. Clogged airflow passages. 2. Clear airflow passages. (page 50)
3. Dirty safety filter. 3. Clean filter. (page 40)
4. Open suction control. 4. Adjust control. (page 36)
5. Hole in hose. 5. Replace hose.
6. Worn Multi-surface Nozzle brushes. 6. Replace agitator. (pages 46-48)
7. Worn or broken belt. 7. Replace Nozzle.
8. Dirty agitator or end caps. 8. Clean agitator and end caps. (page 46-
48)
9. Canister hood open. 9. Close and latch hood.
Vacuum cleaner starts 1. Hose or hood electrical 1. Check connections, reconnect hose
but cuts off. connections. ends. (page 18)
2. Tripped thermal protector 2. Reset thermal protector. (page 34)
Nozzle will not 1. Multi-surface Nozzle connections 1. Plug in firmly. (page 16)
run when attached. unplugged.
2. Worn or broken belt. 2. Replace Nozzle.
3. Dirty agitator or end caps. 3. Clean agitaor and end caps. (page 46-
48)
4. Switch not in carpet position 4. Move switch to Carpet Position.
Vacuum Cleaner picks up 1. Suction too strong. 1.
Open suction control. (page 38)
moveable rugs -or-
Nozzle pushes too hard
Cord won’t rewind. 1. Dirty power cord. 1. Clean the power cord.
2. Cord jammed. 2. Pull out cord and rewind. (page 22 & 24)
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
BEFORE REQUESTING SERVICE
WARNING
Electric Shock or Personal Injury Hazard.
Disconnect the electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electric shock or personal injury from vacuum cleaner
suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance problems. Any
service needed, other than those described in these Operating Instructions, should be
performed by an authorized service representative.
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