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44
Troubleshooting
This section lists some problems that you might encounter while using
your phone. Some problems require that you call your service provider, but
most of problems you encounter are easy to correct by yourself.
Symptom Possible causes
Possible Corrective measures
No connection
to the network
Signal is weak or you’re outside of
the carrier network.
Move to a window or open
space.
Check service provider coverage
map.
Codes do not
match
When you want to change a security
code you have to confirm the new
code by entering it again.
The two codes that you have
entered do not match.
Contact your Service Provider.
Function cannot
be set
Not supported by
Service Provider or registration
required.
Contact your Service Provider.
Calls not
available
Dialing error or service limitations. Check the number dialed and
check the reception. Contact
your service provider.
Calls not
available
Dialing error New SIM card inserted
Prepaid Charge limit reached
New network not authorized.
Check for new restrictions.
Contact Service Provider or
reset limit with PIN 2.
Phone cannot
be switched on
On/Off key pressed too briefly.
Battery is not charged.
Battery contacts are dirty.
Press On/Off key for at least
two seconds.
Charge battery. Check charging
indicator in the display.
Clean the battery contacts.
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