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31
Troubleshooting – Electronic Ignition
Problem Possible Cause Check Item Prevention/Solution
SECTION I
No sparks appear
at any electrodes
when control knob
are turned to HI:
no noise can be
heard from the
spark module.
• The battery is not
installed properly.
• Dead battery.
• The wire assembly
is not installed
properly.
• Faulty spark
module.
• Check that the battery
has the positive side
facing the outside.
• Has the battery been
used previously?
• Check to ensure the
threads are properly
engaged.
• If no sparks are
generated with the new
battery and the wires are
connected properly, the
module is faulty.
• Install the battery, making sure that the
positive end is facing outward, and the
negative end is facing inward.
• Replace the battery with a new AA-size
alkaline battery.
• Unscrew the ignition module assembly and
be sure that all the wires are installed
properly before reinstalling the ignition
module assembly.
• Replace the ignition module assembly by
calling customer service at 1-888-287-0735.
SECTION II
No sparks appear
at any electrodes
when control knob
is turned to HI;
noise can be
heard from the
spark module.
• The Electrodes are
not connected
properly.
• Are the electrodes tightly
connected?
• Remove and reconnect all electrode wires
from the module sockets.
SECTION III
Sparks are
present but not at
all electrodes
and/or not at full
strength.
• The electrodes are
not connected
properly.
• Electrical arc
between the output
wires and burner
tube.
• Weak battery.
• Electrodes are wet.
• The electrode(s)
are cracked or
broken; sparks
appear where
cracked.
• Are the electrodes tightly
connected?
• If possible, observe grill a
in dark location. Operate
the ignition system and
look for arcing between
the output wires and
burner tube.
• All sparks are present but
have a weak or slow
rate.
• Has moisture
accumulated on the
electrode and/or in
burner ports?
• Inspect the electrodes
for cracks.
• Remove and reconnect all electrode wires
from the module sockets.
• If sparks are seen in places other than the
burner tube area, the wire insulation may be
damaged. Replace wires.
• Replace the battery with a new AA-size
alkaline battery.
• Use a paper towel to remove any moisture.
• Replace the cracked or broken electrodes
by calling customer service at 1-888-287-
0735.
SECTION IV
Grill is not getting
hot and is only
reaching 250 –
300 degrees
• This typically
occurs when you
turn on your control
knobs before you
turn on the LP tank
valve. If so, this will
activate the gas
regulator safety
device, the grill will
only reach
temperatures
between 250 and
300F even with all
burners on the high
setting.
• Are the regulator on and
tight?
• Make sure the regulator
is connected properly to
the tank, and control
knobs are all in the off
position.
• Open the grill lid.
• Turn off all knobs on the control panel.
• Turn off the tank knob.
• Disconnect the regulator from the LP tank.
Wait 30 seconds.
• Reconnect the regulator to the LP tank.
• Slowly open the LP tank knob all the way.
Do not put excessive force on the valve
when in the fully open position to avoid
damaging the valve.
• Turn on the appropriate control knob and
light the grill per the lighting instructions on
page 9.
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