en
2
Futher information and explanations are
available online:
Table of contents
1 Safety ............................................4
1.1 General information....................4
1.2 Intended use...............................4
1.3 Restriction on user group...........4
1.4 Safe installation ..........................5
1.5 Safe use .....................................6
1.6 Safe cleaning and mainten-
ance............................................9
2 Preventing material damage .....11
3 Environmental protection and
saving energy.............................12
3.1 Disposing of packaging ...........12
3.2 Save energy and conserve
resources..................................12
3.3 Energy saving mode ................12
4 Installation and connection.......13
4.1 Unpacking the appliance .........13
4.2 Contents of package................13
4.3 Requirements for the install-
ation location ............................13
4.4 Removing the transit bolts .......14
4.5 Connecting the appliance ........15
4.6 Aligning the appliance..............16
4.7 Connecting the appliance to
the electricity supply.................17
5 Familiarising yourself with
your appliance............................18
5.1 Appliance .................................18
5.2 Detergent drawer......................18
5.3 Control panel............................19
6 Before using for the first time ...20
6.1 Starting an empty washing
cycle .........................................20
7 Display ........................................21
8 Buttons .......................................24
9 Dryness level..............................25
9.1 Changing the dryness level......25
10 Programmes .............................26
11 Accessories..............................30
12 Laundry.....................................30
12.1 Preparing the laundry .............30
13 Detergents and care
products ...................................31
14 Basic operation ........................31
14.1 Switching on the appliance ....31
14.2 Setting a programme .............31
14.3 Adjusting the programme
settings ...................................31
14.4 Loading laundry......................31
14.5 Inserting the measuring aid
for liquid detergent .................32
14.6 Use the measuring aid for
liquid detergent ......................32
14.7 Adding detergent and care
product ...................................32
14.8 Starting the programme .........33
14.9 Soaking laundry .....................33
14.10 Adding laundry .....................33
14.11 Cancelling the washing
programme...........................33
14.12 Cancelling the drying pro-
gramme ................................34
14.13 Unloading the laundry ..........34
14.14 Switching off the appli-
ance......................................34
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3
15 Childproof lock.........................34
15.1 Activating the childproof
lock.........................................34
15.2 Deactivating the childproof
lock.........................................34
16 Basic settings...........................35
16.1 Overview of the basic set-
tings........................................35
16.2 Changing the basic set-
tings........................................36
17 Cleaning and servicing............36
17.1 Cleaning the drum..................36
17.2 Cleaning the detergent
drawer.....................................36
17.3 Cleaning the drain pump........37
18 Troubleshooting.......................40
18.1 Emergency release ................50
19 Transportation, storage and
disposal ....................................50
19.1 Removing the appliance ........50
19.2 Inserting the transit bolts........50
19.3 Using the appliance again .....50
19.4 Disposing of old appliance ....51
20 Customer Service.....................51
20.1 Product number (E-Nr.) and
production number (FD).........51
21 Consumption values................52
22 Technical data ..........................53
en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ For drying and freshening up fabrics that are washed with water
and suitable for dryers.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safety en
5
1.4 Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
▶ Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶ Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶ The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have
a sufficiently large cross section.
▶ When using a residual current circuit breaker, only use a type
with the mark.
▶ Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶ Never connect the appliance to a circuit that is regularly
switched on and off by the energy supplier.
▶ When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶ When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶ Never let the power cord come into contact with hot appliance
parts or heat sources.
▶ Never let the power cord come into contact with sharp points or
edges.
▶ Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶ Do not use extension cables or multiple socket strips.
▶ Only use adapters and power cords approved by the manufac-
turer.
en Safety
6
▶ If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation
adapted.
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶ Do not lift the appliance on your own.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶ Keep packaging material away from children.
▶ Do not let children play with packaging material.
CAUTION‒Risk of injury!
The appliance may vibrate or move when in use.
▶ Place the appliance on a clean, even, solid surface.
▶ Align the appliance using the appliance feet and a spirit level.
If hoses and power cords have been laid incorrectly, this causes a
tripping hazard.
▶ Lay hoses and power cords in such a way that there is no risk
of tripping.
If the appliance is moved by holding onto protruding components,
such as the appliance door, the parts may break off.
▶ Do not move the appliance by holding onto protruding parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶ Do not touch the sharp edges on the appliance.
▶ Wear protective gloves when installing and transporting the ap-
pliance.
1.5 Safe use
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
Safety en
7
▶ If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and
turn off the water tap.
▶ Call customer services. →Page51
An ingress of moisture can cause an electric shock.
▶ Only use the appliance in enclosed spaces.
▶ Never expose the appliance to intense heat or humidity.
▶ Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶ Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening.
▶ With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door
beyond repair so that the appliance door will no longer close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them to
suffocate.
▶ Keep small parts away from children.
▶ Do not let children play with small parts.
WARNING‒Risk of explosion!
If there is coal dust or flour in the air around the appliance, this
may cause an explosion.
▶ Keep the area around the appliance clean during operation.
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if con-
sumed.
▶ If accidentally swallowed, seek medical advice.
▶ Keep detergents and care products out of the reach of children.
en Safety
8
WARNING‒Risk of explosion!
Highly flammable objects such as lighters or matches may ignite
during the drying process.
▶ Remove all highly flammable objects from any pockets in your
laundry before the drying process.
Unwashed laundry that has come into contact with solvents, oil,
wax, wax remover, paint, grease or stain remover may ignite when
drying is in progress.
▶ Do not place laundry in this appliance to be dried if the laundry
has not been washed first.
▶ Rinse the laundry thoroughly with warm water and detergent be-
fore drying it in the machine.
▶ Do not use the appliance if industrial chemicals have been used
to clean the laundry beforehand.
Laundry that has been pretreated with cleaning agents that con-
tain solvents may cause an explosion in the appliance.
▶ Rinse pretreated laundry thoroughly with water before washing.
WARNING‒Risk of fire!
If drying is interrupted early, the laundry is not cooled sufficiently
and may ignite.
▶ Do not interrupt the drying programme early.
▶ If drying is interrupted early, remove the laundry immediately
and spread it out.
CAUTION‒Risk of injury!
The covering plate may break if you stand on or climb onto the
appliance.
▶ Do not stand on or climb onto the appliance.
The appliance may tip over if you sit on or lean against the open
door.
▶ Do not sit on or lean against the appliance door.
▶ Do not place any objects on the appliance door.
Reaching into the drum while it is still turning may cause hand in-
juries.
▶ Wait for the drum to come to a complete stop before reaching
inside.
Safety en
9
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution gets
hot.
▶ Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care products
may spray out from the appliance. Contact with eyes or skin may
cause irritation.
▶ Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products.
▶ If accidentally swallowed, seek medical advice.
▶ Keep detergents and care products out of the reach of children.
1.6 Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained
specialist staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
An ingress of moisture can cause an electric shock.
▶ Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories
is dangerous.
▶ Only use the manufacturer's original spare parts and original ac-
cessories.
en Safety
10
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that
contain solvents.
▶ Do not use cleaning agents that contain solvents.
Preventing material damage en
11
2 Preventing material
damage
Follow these instructions to avoid ma-
terial damage and damage to the ap-
pliance.
ATTENTION!
The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener, de-
tergent, care product or cleaning
agent.
▶ Follow the dosage recommenda-
tions from the manufacturer.
Exceeding the maximum load capa-
city impairs the function of the appli-
ance.
▶ Observe the maximum load capa-
city for each programme and do
not exceed it.
→"Programmes", Page26
Foam and foam rubber may deform
or melt during the drying process.
▶ Do not dry laundry that contains
foam or foam rubber.
The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed
may result in material damage and
damage to the appliance.
▶ Before starting up the appliance,
remove the transit bolts completely
and keep them in a safe place.
▶ Before transport, fit the transit bolts
fully in order to prevent damage in
transit.
Material damage may be caused if
the water inlet hose is connected in-
correctly.
▶ Tighten the screw connections on
the water inlet until they are hand-
tight.
▶ Ideally, connect the water inlet
hose directly to the water tap,
without any additional connecting
elements such as adapters, exten-
sions, valves or similar.
▶ Make sure that the valve housing
for the water inlet hose does not
come into contact with its sur-
roundings and is not subjected to
any external forces.
▶ Ensure that the inner diameter of
the water tap is at least 17 mm.
▶ Make sure that the length of the
thread on the connection to the
water tap is at least 10 mm.
If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶ Ensure that the water pressure in
the water supply system is at least
100kPa (1bar) and max.
1000kPa (10bar).
▶ If the water pressure exceeds the
maximum value specified, a pres-
sure-reducing valve must be in-
stalled between the drinking water
connection and the hose set of the
appliance.
▶ Do not connect the appliance to
the mixer tap of an unpressurised
hot-water boiler.
Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶ Never kink, crush, modify or cut
through water hoses.
▶ Only use the water hoses supplied
with the appliance or genuine
spare hoses.
▶ Never re-use water hoses that
have been used before.
Operating the appliance using water
that is dirty or too hot may lead to
material damage and damage to the
appliance.
▶ Only operate the appliance with
cold mains water.
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶ Do not use harsh or abrasive de-
tergents.
en Environmental protection and saving energy
12
▶ Do not use cleaning products with
a high alcohol content.
▶ Do not use hard scouring pads or
cleaning sponges.
▶ Clean the appliance with nothing
but water and a soft, damp cloth.
▶ Remove all detergent residue,
spray residue or other residues im-
mediately if they come into contact
with the appliance.
3 Environmental protec-
tion and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶ Sort the individual components by
type and dispose of them separ-
ately.
3.2 Save energy and con-
serve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low tem-
peratures and longer wash times and
use maximum load capacity.
a
Energy consumption and water
consumption is most efficient.
Add detergent based on the laun-
dry's degree of soiling.
a
For light to normal soiling, a smal-
ler amount of detergent is suffi-
cient. Observe the dosage recom-
mendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
a
At lower temperatures, the appli-
ance consumes less energy. For
light to normal soiling, lower tem-
peratures than indicated on the
care label are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in the appli-
ance afterwards.
a
The drier the laundry, the shorter
the programme duration when dry-
ing which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
a
Washing with prewash increases
the programme duration and in-
creases energy and water con-
sumption.
The appliance has a continuous
automatic load adjustment function.
a
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment func-
tion optimally adjusts the water
consumption and programme dur-
ation.
3.3 Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode.
Energy-saving mode ends when you
use the appliance again.
Installation and connection en
13
4 Installation and con-
nection
4.1 Unpacking the appliance
ATTENTION!
Objects remaining in the drum that
are not designed for operation with
the appliance may cause material
damage and damage to the appli-
ance.
▶ Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
1. Remove any packaging and pro-
tective covers completely from the
appliance.
→"Disposing of packaging",
Page12
2. Check the appliance for visible
damage.
3. Open the appliance door.
→"Basic operation", Page31
4. Remove any accessories from the
drum.
5. Close the appliance door.
4.2 Contents of package
After unpacking all parts, check for
any damage in transit and complete-
ness of the delivery.
ATTENTION!
If the appliance is operated with in-
complete or defective accessories,
the appliance may not be able to op-
erate properly, or this may result in
material damage or damage to the
appliance.
▶ Do not operate the appliance with
incomplete or defective accessor-
ies.
▶ Replace the accessories in ques-
tion before operating the appli-
ance.
→"Accessories", Page30
Note:The appliance has been tested
at the factory to check it is in working
order. As a result, water stains may
remain in the appliance. These marks
will disappear after the first wash
cycle.
The delivery consists of the following:
¡ Washer dryer
¡ Accompanying documents
¡ Transit bolts
→"Removing the transit bolts",
Page14
¡ Cover caps
¡ Water inlet hose
→"Connecting the water inlet
hose", Page15
4.3 Requirements for the in-
stallation location
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶ Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶ Always secure the feet of the appli-
ance to a base using the manufac-
turer's fixing brackets →Page30
before using the appliance for the
first time.
en Installation and connection
14
ATTENTION!
If residual water in the appliance
freezes, this may cause damage to
the appliance.
▶ Do not install or operate this appli-
ance anywhere that is liable to ex-
perience frost or outdoors.
If the appliance is tilted at an angle
greater than 40°, residual water may
leak out of the appliance and cause
material damage.
▶ Tilt the appliance carefully.
▶ Transport the appliance in an up-
right position.
Installation loca-
tion
Requirements
Base Secure the appli-
ance with fixing
brackets
→Page30.
Wooden joist
floor
Place the appli-
ance on a water-
resistant wooden
board (minimum
thickness of
30mm) which is
screwed tightly to
the floor.
Kitchen unit Only install the
appliance under-
neath a continu-
ous worktop that
is securely con-
nected to adja-
cent cabinets.
Required niche
width: 60cm.
Installation loca-
tion
Requirements
Against a wall Do not trap the
hoses and power
cord between the
wall and the ap-
pliance.
4.4 Removing the transit
bolts
The appliance is secured for trans-
portation using transit bolts on the
rear of the appliance.
Note:Keep the transit bolt screws
and the sleeves in a safe place for fu-
ture transport →Page50.
1. Pull the hoses out of the holders.
2. Unscrew and remove all
screws for the 4 transit bolts with a
WAF 13 wrench.
Installation and connection en
15
3. Remove the power cable from the
holder.
4. Remove the 4 sleeves.
5. Put on the 4 cover caps.
6. Press down on the 4 cover caps.
4.5 Connecting the appliance
Connecting the water inlet hose
1. Connect the water inlet hose.
2. Connect the water inlet hose to a
tap (26.4mm=3/4").
3. Open the water tap carefully and
check that the connection points
are tight.
en Installation and connection
16
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed con-
nection point.
▶ Secure the water outlet hose
against unintentional loosening.
Note:Observe the draining heights.
The draining heights are: minimum:
60cm, maximum: 100cm
Siphon Secure the con-
nection point with
a (24–40 mm)
hose clamp.
Sink Fix and secure
the water outlet
hose with an el-
bow
→Page30.
Plastic pipe with
rubber sleeve
Fix and secure
the water outlet
hose with an el-
bow
→Page30.
4.6 Aligning the appliance
In order to reduce noise and vibra-
tion and to prevent the appliance
from moving, align the appliance cor-
rectly.
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clock-
wise direction.
2. To align the appliance, turn the ap-
pliance feet. Check that the appli-
ance is level using a spirit level.
All appliance feet must stand firmly
on the ground.
Installation and connection en
17
3. Screw the lock nuts tightly against
the housing using a WAF 17
wrench.
In doing so, hold the foot tight and
do not adjust its height.
4.7 Connecting the appliance
to the electricity supply
Note:Your electrical domestic install-
ation for this appliance must comply
with the local legal provisions and
safety regulations, and should in-
clude a residual current circuit-
breaker.
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appli-
ance can be found under Tech-
nical data →Page53.
2. Check the mains plug is inserted
properly.
en Familiarising yourself with your appliance
18
5 Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
1
2
4
6
3
5
7
7
On certain models, specific details such as the colour and shape may differ
from those pictured.
1
Maintenance flap for the drain
pump →Page37
2
Door
3
Detergent drawer →Page18
4
Control panel →Page19
5
Water outlet hose →Page16
6
Power cord →Page17
7
Transit bolts →Page14
5.2 Detergent drawer
Note:Observe the manufacturer's in-
structions on the use and dosage of
the detergent and care product and
the information in the programme de-
scriptions.
Familiarising yourself with your appliance en
19
2
3
1
4
1
Measuring aid for liquid deter-
gent
→"Inserting the measuring
aid for liquid detergent",
Page32
2
Dispenser II: detergent for the
main wash
3
Compartment : Fabric
softener
4
Compartment I: Detergent for
prewash
5.3 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
2 3
1 1
4
1
Programmes →Page26
2
Programme selector
→Page31
3
Display
4
Buttons
en first time
20
first time
6 Before using for the
first time
first time
Prepare the appliance for use.
6.1 Starting an empty wash-
ing cycle
Your appliance was inspected thor-
oughly before leaving the factory. To
remove any residual water, run the
first wash cycle without any laundry.
1. Turn the programme selector to
Cottons 90°.
2. Close the door.
3. Pull out the detergent drawer.
4. Pour washing powder into com-
partmentII.
To prevent foaming, use only half
of the amount of detergent recom-
mended by the detergent manufac-
turer for light soiling. Do not use
detergent suitable for woollens or
delicates.
5. Push in the detergent drawer.
6. Press Start/ Reload to start the
programme.
a The display shows the remaining
programme duration.
a After the programme has ended,
the display shows: End.
7. Start the first wash cycle or set the
programme selector to Off to
switch off the appliance.
→"Basic operation", Page31
Display en
21
7 Display
The display shows the current settings, options or relevant information.
Example: Display
Display Designation Description
0:40
1
Programme dura-
tion/programme
time remaining
Approximate expected programme dura-
tion or programme time remaining.
+8h
1
"Ready in" time
→"Buttons", Page24
5,0 kg
1
Recommended
load
The maximum load capacity for the selec-
ted programme in kg.
- 1400 Spin speed Set spin speed in rpm.
→"Buttons", Page24
: No spin cycle, draining only
– 90 Temperature Set temperature in °C.
→"Buttons", Page24
(cold)
( Start/
Reload)
Start/Pause Start, cancel or pause
¡ Lights up: The programme is running
and can be cancelled or paused.
¡ Flashes: The programme can be star-
ted or continued.
Pretreatment Programme status
Wash Programme status
1
Example
en Display
22
Display Designation Description
Rinse Programme status
Spin Programme status
End End of pro-
gramme
Programme status
Drying Programme status
Anti-crease Programme status
Childproof lock ¡ lights up: The childproof lock is activ-
ated.
¡ flashes: The childproof lock is activated
and the appliance has been operated.
→"Deactivating the childproof lock",
Page34
( Reduce
d Ironing)
Crease-reduction
function
The crease-reduction function is activated.
→"Buttons", Page24
( Prewash
)
Prewash Prewash is activated.
→"Buttons", Page24
Hot Cooling process The laundry is cooled for a few minutes
while the drum is rotating, in order to
avoid damage to the laundry.
Note:Do not interrupt the cooling pro-
cess, and wait for the door lock to open.
( Speed
Perfect)
SpeedPerfect Short wash activated.
→"Buttons", Page24
Dryness level:
Cupboard Dry
The dryness level is activated.
Dryness level:
Cupboard Dry
Plus
The dryness level is activated.
Dryness level: Iron
Dry
The dryness level is activated.
Reminder to clean
the drum
Flashes: Drum is dirty. Run the
Cottons 90° programme for cleaning
and caring for the drum and the outer tub.
→"Cleaning the drum", Page36
Door ¡ Lights up: The door is locked and can-
not be opened.
¡ Flashes: The door is not closed prop-
erly.
¡ Off: The door is unlocked and can be
opened.
1
Example
Display en
23
Display Designation Description
Tap ¡ No water pressure.
¡ The water pressure is too low.
E:35 / -10
1
Error Error code, error display, signal.
1
Example
en Buttons
24
8 Buttons
Button Selection Description
Temperature
– 90 °C Adjust the temperature in °C.
Spin
Speed
- 1400 rpm Adjust the spin speed or deactivate
the spin cycle.
If is selected, the water is drained
and the spin cycle is deactivated. The
laundry stays wet inside the drum.
Start/ Re-
load
¡ Start
¡ Cancel
¡ Pause
Start, cancel or pause the pro-
gramme.
Finished in/
Time Dry
Up to 24 hours Set the programme end.
The programme duration is already in-
cluded in the set number of hours.
Once the programme has started, the
programme duration is displayed.
Spin
Speed
Multiple selection
→"Basic settings", Page35
Speed
Perfect
¡ Activate
¡ Deactivate
Activate or deactivate a shorter pro-
gramme duration.
Note:Energy consumption increases.
The washing result is not affected by
this.
Prewash ¡ Activate
¡ Deactivate
Activate or deactivate prewash, e.g.
for washing heavily soiled laundry.
Reduced
Ironing
¡ Activate
¡ Deactivate
Activate or deactivate the reduced
creasing programme.
In order to reduce creasing in the
laundry, the spin cycle and the spin
speed are adapted.
The laundry is damp enough after
washing that it needs to be hung out
on a washing line.
Speed
Perfectand
Finished in/
Time Dry
¡ Activate
¡ Deactivate
→"Childproof lock", Page34
Drying Tar-
get
¡
¡
¡
The dryness level defines how damp
or dry the laundry is after the pro-
gramme ends.
Dryness level en
25
9 Dryness level
In some programmes, a dryness level is predefined. The dryness level defines
how dry or damp your laundry is after the programme ends.
Dryness level Laundry Drying result
Multi-layered, thick laundry
that does not dry readily.
The laundry is dry.
Normal, single-layered
laundry.
The laundry is dry.
Normal, single-layered
laundry
The laundry is still a little damp
after drying.
To prevent creasing, iron the laun-
dry immediately after drying or
hang up the laundry while it is still
damp.
9.1 Changing the dryness
level
For some programmes, you can
change the dryness level so that your
laundry will be drier or more damp.
1. Set a washing and drying pro-
gramme or a drying programme.
→"Programmes", Page26
a The display shows the specified
dryness level.
2. Press Drying Target.
a The display shows: , or .
en Programmes
26
10 Programmes
Note:The laundry's care labels provide you with additional information on pro-
gramme selection.
Programme Description Max.
load
(kg)
Wash
Max.
load
(kg)
Dry-
ing
Cottons Wash hard-wearing items made from cotton,
linen or blended fabrics.
Also suitable as a short programme for nor-
mally soiled laundry when you activate
Speed Perfect.
Programme setting:
¡ Max. 90 °C
¡ Max. 1400 rpm
9,0
5.0
1
5,0
Eco 40-60 Wash items made from cotton, linen or blen-
ded fabrics.
Note:Fabrics which can be washed from
40°C up to 60°C as per the care
symbol can be washed together.
The washing performance corresponds to the
best possible washing performance class ac-
cording to the legal requirements.
For this programme, the washing temperature
is automatically adjusted depending on the
load size, in order to achieve the best pos-
sible energy efficiency with the best possible
washing result. You cannot change the wash-
ing temperature.
Programme setting:
Note:The temperature cannot be adjusted in
this programme and is set automatically.
¡ Max. - °C
¡ Max. 1400rpm
9,0 5,0
Easy Care Wash items made from synthetic or blended
fabrics.
Programme setting:
¡ Max. 60 °C
4.0 2.5
1
Speed Perfect activated
2
Drying not possible
3
Washing not possible
Programmes en
27
Programme Description Max.
load
(kg)
Wash
Max.
load
(kg)
Dry-
ing
¡ Max. 1400 rpm
Mixed
Load
Wash items made from cotton, linen, or syn-
thetic or blended fabrics.
Suitable for lightly soiled laundry.
Programme setting:
¡ Max. 60 °C
¡ Max. 1400rpm
4.0 2.5
Delicates/
Silk
Wash delicate, washable items made from
silk, viscose and synthetic fabrics.
Use a detergent that is suitable for delicates
or silk.
Note:Wash especially delicate items or items
with hooks, eyelets or clips in a mesh laundry
bag.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2.0 –
2
Wool Hand- or machine-washable items that are
made from wool or contain wool.
To prevent the laundry from shrinking, the
drum moves the items very gently with long
pauses.
Use a detergent that is suitable for wool.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2.0 –
2
Rinse Rinse and then spin the laundry, and drain the
water.
Programme setting: Max. 1400 rpm
– –
Spin/
Drain
Spin and drain the water.
If you only want to drain the water, activate .
The laundry is not spun.
Programme setting: Max. 1400 rpm
– –
1
Speed Perfect activated
2
Drying not possible
3
Washing not possible
en Programmes
28
Programme Description Max.
load
(kg)
Wash
Max.
load
(kg)
Dry-
ing
Sportswear Wash sports and leisure items made from
synthetic fibres, microfibre or fleece.
Use a detergent that is suitable for sports
items.
Do not use fabric softener.
Tip:Use the Easy Care programme to
wash heavily soiled laundry.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2.0 2.0
Gentle Dry Dry items made from synthetic or blended fab-
rics.
Gentle programme with low temperatures for
delicate fabrics.
–
3
2.5
Intensive
Dry
Dry items made from cotton or linen.
Intensive programme with temperatures for
hard-wearing fabrics.
–
3
5,0
Iron Assist Reduce creases and air-based odours from
suits and fabrics made of linen or wool.
Tip:Remove the laundry immediately after the
programme has ended to prevent creasing.
Notes
¡ The laundry is not dried or washed.
¡ If you use the Iron Assist programme of-
ten without washing in between, this may
cause odours in the appliance.
–
3
1.0
My time Dry Dry items made from synthetic or blended fab-
rics.
Programme with adjustable programme dura-
tion.
–
3
5,0
Super Quick
15'/ Wash
& Dry 60'
Wash items made from cotton, linen, or syn-
thetic or blended fabrics.
Short programme for small items of lightly
soiled laundry.
Programme setting:
¡ Max. 40 °C
2.0 1.0
1
Speed Perfect activated
2
Drying not possible
3
Washing not possible
Programmes en
29
Programme Description Max.
load
(kg)
Wash
Max.
load
(kg)
Dry-
ing
¡ Max. 1200rpm
1
Speed Perfect activated
2
Drying not possible
3
Washing not possible
en Accessories
30
11 Accessories
Use original accessories. These have
been made especially for your appli-
ance.
Note:Some accessories are avail-
able in other colours. Contact
→"Customer Service", Page51.
Use Order number
Water inlet hose exten-
sion
Extend the water inlet
hose for cold water or
AquaStop (approx. 2.50
m).
WMZ2381
Fixing brackets Improves the stability of
the appliance.
WMZ2200
Elbow Secure the water outlet
hose in place.
00655300
Liquid detergent insert Measure liquid deter-
gent.
00605740
Platform Install the appliance at a
raised height so that it
can be easily loaded and
unloaded.
WMZPW20W
12 Laundry
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.bosch-
home.com.
12.1 Preparing the laundry
ATTENTION!
Objects remaining in the laundry may
damage the laundry and the drum.
▶ Remove all items from any pock-
ets in your laundry before using
the appliance.
▶ To protect your appliance and the
laundry, prepare the laundry be-
forehand.
– Empty any pockets
– Brush sand out of all collars and
pockets
– Close bed covers and cushion
covers
– Close all zips, Velcro fasteners,
hooks and eyes
– Tie cloth belts, apron strings,
etc. together or use a laundry
bag.
– Tie together longer drawstrings,
and tie cords with solid end-
pieces in hoods or trousers
– Remove curtain hooks and lead
strips or use a mesh laundry
bag
Detergents and care products en
31
– Use a mesh laundry bag for
small items of laundry, such as
children's socks
– Some stubborn or dried-in stains
can be removed by washing
several times
– Wash large and small items of
laundry together
– Do not rub fresh stains but dab
them with soapy water
– Separate items of laundry and
shake them out, or observe the
programme description
– Spin the laundry before drying
13 Detergents and care
products
Notes
¡ You can find further information in
the digital instruction manual by
scanning the QR code in the table
of contents or on www.bosch-
home.com.
¡ Observe the information on safety
→Page4 and preventing material
damage →Page11.
The manufacturer's instructions for
use and dosage can be found on the
packaging.
Notes
¡ Only use liquid detergents that are
self-flowing
¡ Do not mix different liquid deter-
gents
¡ Do not mix detergent and fabric
softener
¡ Do not use products that have ex-
pired or are highly congealed
¡ Use dyes sparingly as salt may
damage stainless steel
¡ Do not use bleaching agents in the
appliance
operation
14 Basic operation
operation
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.bosch-
home.com.
14.1 Switching on the appli-
ance
Requirement:The appliance has
been correctly installed and connec-
ted.
→"Installation and connection",
Page13
▶ Turn the programme selector to a
programme.
14.2 Setting a programme
1. Turn the programme selector and
set the required programme.
→"Programmes", Page26
2. If required, adjust the programme
settings.
→"Adjusting the programme set-
tings", Page31
14.3 Adjusting the pro-
gramme settings
Requirement:A programme is set.
→"Setting a programme", Page31
▶ Adjust the programme settings.
→"Buttons", Page24
Note:The programme settings are
not saved permanently for the pro-
gramme.
14.4 Loading laundry
Note:To prevent creasing, note the
maximum load for the programmes.
→"Programmes", Page26
en operation
32
Requirements
¡ The laundry is prepared and sor-
ted.
→"Laundry", Page30
¡ The drum is empty.
1. Open the door.
2. Place the laundry in the drum.
3. Close the door.
Ensure that there is no laundry
trapped in the door.
14.5 Inserting the measuring
aid for liquid detergent
If you order the measuring aid as an
accessory, you must use the measur-
ing aid.
1. Pull out the detergent drawer.
2. Press down on the insert and re-
move the detergent drawer.
3. Insert the measuring aid.
4. Insert the detergent drawer.
14.6 Use the measuring aid
for liquid detergent
To add liquid detergent, you can use
a measuring aid in the detergent
drawer.
1. Pull out the detergent drawer.
2. Slide the measuring aid forwards.
3. Fold the measuring aid down and
click it into place.
4. Push in the detergent drawer.
14.7 Adding detergent and
care product
Notes
¡ Do not use the measuring aid for
liquid detergent for gel detergents,
washing powder, or if Prewash or
"Ready in" time are activated.
¡ Observe the information about de-
tergents and care products
→Page31.
operation en
33
1. Pull out the detergent drawer.
2. Pour in detergent.
→"Detergent drawer", Page18
3. If required, add the care product.
4. Push in the detergent drawer.
14.8 Starting the programme
Requirement:A programme is set.
→"Setting a programme", Page31
1. Press Start/ Reload.
a The drum rotates and load detec-
tion takes place. This can take up
to 2 minutes, after which water
enters the drum.
a The display shows the programme
duration or the "Ready in" time.
a After the programme has ended,
the display shows: End.
2. If is selected, the laundry is not
spun and the water is drained after
rinsing.
Notes
¡ If you do not remove the laundry
once the programme has ended,
the crease-reduction function starts
after 15 minutes and takes approx.
30 minutes. The display shows 0：
00， ， and End alternately,
and appears.
Press any button on the display to
cancel the crease-reduction pro-
gramme and to remove the laun-
dry.
¡ If "Hot" appears, the appliance
cools the laundry.
When "Hot" goes out, the laundry
has cooled down.
14.9 Soaking laundry
Note:No additional detergent is re-
quired. The washing solution is then
used for washing.
1. Start the programme.
2. To pause the programme, after ap-
prox. 10 minutes, press Start/
Reload.
3. To resume the programme, after
the desired soaking time, press
Start/ Reload.
14.10 Adding laundry
After the programme starts, you can
remove or add laundry depending on
the programme status.
Requirement:A programme has
started.
→"Starting the programme",
Page33
1. Press Start/ Reload.
During the washing cycle, the ap-
pliance pauses.
During the drying cycle, the appli-
ance checks whether it is possible
to add laundry.
Note:If you want to add laundry,
follow the instructions on the dis-
play.
→"Display", Page22
2. Open the door.
3. Add or remove laundry.
4. Close the door.
5. Press Start/ Reload.
14.11 Cancelling the washing
programme
1. Press Start/ Reload.
2. Open the appliance door.
The appliance door remains
locked for safety reasons if the
temperature and water levels are
high.
– If the temperature is high, start
the Rinse programme.
– If the water level is high, start
the Spin programme or select a
suitable programme for draining.
→"Programmes", Page26
en Childproof lock
34
3. Remove the laundry.
→"Unloading the laundry",
Page34
14.12 Cancelling the drying
programme
▶ Press Start/ Reload.
The cooling process starts auto-
matically after approx. 30seconds
and cools down the laundry for a
few minutes while the drum is ro-
tating. The door is then automatic-
ally unlocked.
→"Display", Page22
14.13 Unloading the laundry
1. Open the door.
2. Remove the laundry from the
drum.
14.14 Switching off the appli-
ance
1. Turn the programme selector to
Off.
2. Turn off the tap.
3. Wipe the rubber gasket dry and re-
move any foreign objects.
4. Leave the appliance door and de-
tergent drawer open so that resid-
ual water can evaporate.
15 Childproof lock
Secure your appliance against being
operated unintentionally using the
controls.
15.1 Activating the childproof
lock
▶ Press and hold the two Speed
Perfectand Finished in/ Time
Dry buttons for approx. 3seconds.
a The display shows .
a The controls are locked.
a The childproof lock remains active
even after the appliance has been
switched off and in the event of a
power failure.
15.2 Deactivating the child-
proof lock
Requirement:To deactivate the
childproof lock, the appliance must
be switched on.
▶ Press and hold the two Speed
Perfectand Finished in/ Time
Dry buttons for approx. 3seconds.
a goes out in the display.
Basic settings en
35
16 Basic settings
You can configure the basic settings for your appliance to meet your needs.
16.1 Overview of the basic settings
Basic setting Programme
position
Value Description
End signal 2 0 (off)
1 (quiet)
2 (me-
dium)
3 (loud)
4 (very
loud)
Set the volume of the signal at the
end of the programme.
Button signal 3 0 (off)
1 (quiet)
2 (me-
dium)
3 (loud)
4 (very
loud)
The volume of the audible signal
emitted when the buttons are
pressed.
Drum cleaning
reminder
4 On
OFF
Activate or deactivate the re-
minder to clean the drum.
en Cleaning and servicing
36
16.2 Changing the basic set-
tings
1. Set the programme selector to po-
sition 1.
2. Press Spin Speedand, at the
same time, turn the programme
selector to position2.
a The display shows the current
value.
3. Set the programme selector to the
required position.
→"Overview of the basic settings",
Page35
4. To change the value, press
Finished in/ Time Dry.
5. To save the changes, switch off
the appliance.
17 Cleaning and servi-
cing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.bosch-
home.com.
17.1 Cleaning the drum
CAUTION
Risk of injury!
Permanently washing at low temper-
atures and a lack of ventilation for
the appliance may damage the drum
and cause injury.
▶ Regularly run a programme for
cleaning the drum or wash at tem-
peratures of at least 60°C.
▶ Leave the appliance to dry after
every operation with the door
open, and leave the detergent
drawer to dry.
▶ Run the Cottons 90° pro-
gramme without laundry and using
washing powder.
17.2 Cleaning the detergent
drawer
1. Pull out the detergent drawer.
2. Press down on the insert and re-
move the detergent drawer.
Cleaning and servicing en
37
3. Pull out the insert upwards.
4. Clean the detergent drawer and in-
sert with water and a brush, and
then dry them.
5. Fit the insert and click it into place.
6. Clean the opening for the deter-
gent drawer.
7. Push in the detergent drawer.
17.3 Cleaning the drain pump
Clean the drain pump in the event of
faults, e.g. blockages or rattling
noises.
Emptying the drain pump
1. Turn off the water tap.
2. Switch off the appliance.
3. Disconnect the appliance's mains
plug from the power supply.
4. Open and remove the service flap.
1
2
en Cleaning and servicing
38
5. Slide a sufficiently large container
under the opening.
6. Take the drain hose out of the
holder.
7.
CAUTION-Risk of scalding!
When you wash at high temperat-
ures, the detergent solution gets
hot.
▶ Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.
8. Firmly press on the sealing cap.
9. Insert the drain hose into the
holder.
Cleaning and servicing en
39
Cleaning the drain pump
Requirement:The drain pump is
empty. →Page37
1. Since water may remain in the
drain pump, unscrew the pump
cap carefully.
2. Clean the interior, the thread on
the pump cap and the pump hous-
ing.
3. Insert the pump cap.
4. Screw the pump cap as far as it
will go.
90°
The handle on the pump cap must
be in a vertical position.
5. Insert and close the service flap.
2
1
en Troubleshooting
40
18 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
Creasing. The load is too large.
The laundry lies in the drum for too long after drying.
1. Remove the laundry from the drum as soon as the
drying programme has finished.
2. Spread the items of laundry for cooling.
Unsuitable programme for the type of fabric.
▶ Set the suitable programme for the type of fabric.
Easy-Care fabrics are dried for too long.
Spin noise during the
drying phase.
Thermal spinning is active.
The drying time is too
long.
The ambient temperature is greater than 30 °C.
▶ Ensure that the ambient temperature is lower than
30 °C.
Insufficient air circulation at the appliance's installation
location.
▶ Ventilate the appliance's installation location.
Fluff has accumulated in the drum.
▶ Run the Cottons 90° programme without any
laundry or detergent.
Odours have formed
in the appliance.
Humidity and detergent residue may promote the
formation of bacteria.
▶
→"Cleaning the drum", Page36
▶ If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.
Troubleshooting en
41
Fault Cause and troubleshooting
The display goes out
and Start/ Reload
flashes.
Energy-saving mode is active
▶ Press any button.
a The symbol lights up again.
"E:36 / -10" Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page37
The water outlet hose is connected too high.
▶ Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.
▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶ Remove any unapproved extensions from the water
hose.
→"Connecting the appliance", Page15
The pump cap is not fully screwed in.
▶ Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
→"Cleaning the drain pump", Page39
"H:32" The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
▶ Clean the filters in the water inflow.
en Troubleshooting
42
Fault Cause and troubleshooting
The tap is turned off.
▶ Turn on the tap.
The water inlet hose is kinked or jammed.
▶ Ensure that the water inlet hose is not kinked or
jammed.
Water level measurement system is defective.
▶ Call the after-sales service.
→"Customer Service", Page51
lights up. The temperature is too high.
▶ Wait until the temperature has dropped.
▶
→"Cancelling the washing programme", Page33
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page26
flashes. Door is not closed.
1. Close the door.
2. Press Start/ Reload to start the programme.
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/ Reload to start the programme.
"Hot" and the drum ro-
tates.
Cooling process active.
1. Not a fault.
2. Do not change the programme during the cooling
process.
Note:The cooling process takes up to 10 minutes.
You can continue to operate the appliance.
Drum cleaning is required.
▶
→"Cleaning the drum", Page36
"H:95" lights up altern-
ately with End.
The water pressure is low.
▶ See
→" ", Page42
All other error codes. Malfunction
▶ Call the after-sales service.
→"Customer Service", Page51
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
Troubleshooting en
43
Fault Cause and troubleshooting
The appliance is not
working.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed Start/ Reload.
▶ Press Start/ Reload.
Door is not closed.
1. Close the door.
2. Press Start/ Reload to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page34
Finished in/ Time Dry is activated.
▶ Check whether Finished in/ Time Dry is activ-
ated.
→"Buttons", Page24
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/ Reload to start the programme.
The door cannot
beopened.
The temperature is too high.
▶ Wait until the temperature has dropped.
▶
→"Cancelling the washing programme", Page33
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page26
Power failure.
▶ Open the door using the emergency release.
→"Emergency release", Page50
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page37
The water outlet hose is connected too high.
▶ Install the water outlet hose at a maximum height of
1 metre.
en Troubleshooting
44
Fault Cause and troubleshooting
The water is not drain-
ing.
Detergent dosage is too high.
▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶ Remove any unapproved extensions from the water
hose.
→"Connecting the appliance", Page15
The pump cap is not fully screwed in.
▶ Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
→"Cleaning the drain pump", Page39
Water is not flowing
in. Detergent is not
being dispensed.
You have not pressed Start/ Reload.
▶ Press Start/ Reload.
The filters in the water inflow are blocked.
▶ Clean the filters in the water inflow.
The tap is turned off.
▶ Turn on the tap.
The water inlet hose is kinked or jammed.
▶ Ensure that the water inlet hose is not kinked or
jammed.
The spin cycle runs
several times.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶ Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
No water is visible in
the drum.
Water is below the visible area.
▶ Not a fault – no action required.
▶ Do not add any extra water to the appliance while it
is operating.
Residual water is
present in the com-
partment .
Insert in compartment is blocked.
▶
→"Cleaning the detergent drawer", Page36
Troubleshooting en
45
Fault Cause and troubleshooting
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
→"Aligning the appliance", Page16
The appliance feet are not fixed.
▶ Secure the appliance feet.
→"Aligning the appliance", Page16
Transit bolts have not been removed.
▶
→"Removing the transit bolts", Page14.
Drum rotates, water
does not flow in.
Load detection is active.
▶ Not a fault – no action required.
Note:The load detection can take up to two minutes.
Heavy foam build-up Detergent dosage is too high.
▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
High spin speed not
reached.
A low spin speed is selected.
▶ The next time you run a wash cycle, set a higher
spin speed.
Reduced Ironing is activated.
▶ Select the programmes that are suitable for the
type of fabric.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶ Start the Spinprogramme.
The spin programme
does not start.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶ Redistribute the laundry in the drum.
en Troubleshooting
46
Fault Cause and troubleshooting
The spin programme
does not start.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶ Start the Spinprogramme.
Loud noises during
the spin cycle.
Appliance is not correctly aligned.
▶
→"Aligning the appliance", Page16
The appliance feet are not fixed.
▶ Secure the appliance feet.
→"Aligning the appliance", Page16
Transit bolts have not been removed.
▶
→"Removing the transit bolts", Page14.
Banging noises, rat-
tling in the drain
pump.
Foreign bodies have got into the drain pump.
▶
→"Cleaning the drain pump", Page37
Slurping, rhythmical
suction noise.
The drain pump is active, the detergent solution is
pumped out.
▶ Not a fault – normal operating noise.
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
A low spin speed is selected.
▶ The next time you run a wash cycle, set a higher
spin speed.
▶ Start the Spinprogramme.
Reduced Ironing is activated.
▶ Select the programmes that are suitable for the
type of fabric.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶ Start the Spinprogramme.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
Troubleshooting en
47
Fault Cause and troubleshooting
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶ Start the Spinprogramme.
Detergent residue on
the damp washing.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶ Start the Rinse programme.
Detergent residue on
the dry laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶ Brush out the laundry after washing and drying.
Water is leaking out at
the water inlet hose.
Water inlet hose is not correctly/securely connected.
1. Connect the water supply hose correctly.
→"Connecting the water inlet hose", Page15
2. Tighten the screw connection.
Water is leaking out at
the water outlet hose.
The water outlet hose is damaged.
▶ Replace the damaged water outlet hose.
Water outlet hose is not connected correctly.
▶ Connect the water outlet hose correctly.
→"Water outlet connection types", Page16
Fluff on the laundry. Fluff has accumulated in the drum.
▶ Run the Cottons 90° programme without any
laundry or detergent.
Water inlet noise dur-
ing the drying phase.
Drying phase requires water.
1. Not a fault.
2. Make sure that the water tap also remains open
during the drying phase.
Drying programme
does not start.
Door is not closed.
1. Close the door.
2. Press Start/ Reload to start the programme.
No drying programme is selected.
▶ Select a suitable drying programme.
→"Programmes", Page26
The laundry is too
damp.
Unsuitable programme for the type of fabric.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The load is too large.
en Troubleshooting
48
Fault Cause and troubleshooting
The laundry is too
damp.
After the end of the programme, warm laundry feels
damper than it actually is.
1. Remove the laundry from the drum as soon as the
drying programme has finished.
2. Spread the items of laundry for cooling.
Unsuitable dryness level set.
Drying target not adjusted.
Load too small.
Moisture sensor dirty.
Water tap is closed during the drying phase.
▶ Make sure that the water tap also remains open
during the drying phase.
The ambient temperature is greater than 30 °C.
▶ Ensure that the ambient temperature is lower than
30 °C.
Insufficient air circulation at the appliance's installation
location.
▶ Ventilate the appliance's installation location.
The water pressure is low.
No remedial action possible.
Laundry is not spun sufficiently.
▶ Always select the highest possible spin speed for
the washing programme in question.
Thick and multi-layered fabrics require a longer drying
time.
▶ Set a timed programme for the subsequent drying.
→"Programmes", Page26
Fan noise during the
washing phase.
Process fan is active.
▶ Not a fault – normal operating noise.
The programme dura-
tion changes during
the wash cycle.
The programme operation is optimised electronically.
This may change the programme duration.
▶ Not a fault – no action required.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶ Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Troubleshooting en
49
Fault Cause and troubleshooting
The programme dura-
tion changes during
the wash cycle.
Foam detection system switches on a rinse cycle if
foam build-up is too high.
▶ Not a fault – no action required.
Drum jerks after the
programme starts.
This is caused by an internal motor test.
▶ Not a fault – no action required.
Rushing, hissing
noise.
Water is flushed under pressure into the detergent
drawer.
▶ Not a fault – normal operating noise.
Detergent or fabric
softener drips off the
seal and collects on
the door or in the seal
fold.
Too much detergent/fabric softener in the detergent
drawer.
▶ When dosing liquid detergent and fabric softener,
observe the marking in the detergent drawer and
do not dose above this.
Start/ Reload can-
not be operated.
Drying phase active.
▶ Not a fault – no action required.
en Transportation, storage and disposal
50
18.1 Emergency release
Releasing the door
Requirement:The drain pump is
empty. →Page37
1. ATTENTION! Escaping water may
cause material damage.
▶ Do not open the door if you can
see water through the glass.
Pull the emergency release down-
wards with a tool and release.
a The door lock is released.
2. Insert the maintenance flap and
lock it into place.
3. Close the maintenance flap.
19 Transportation, stor-
age and disposal
19.1 Removing the appliance
Note:You can find further information
in the digital instruction manual by
scanning the QR code in the table of
contents or on www.bosch-
home.com.
1. Turn off the tap.
2. Empty the water inlet hose.
3. Switch off the appliance.
4. Unplug the appliance's mains plug.
5. Drain the water.
→"Cleaning the drain pump",
Page37
6. Detach the hoses.
19.2 Inserting the transit
bolts
Secure the appliance for transporta-
tion using transit bolts in order to pre-
vent damage.
1. Use a screwdriver to remove the 4
cover caps.
Keep the cover caps.
2. Install the 4 transit bolts. Refer to
the description
→"Removing the transit bolts",
Page14 for this and proceed in re-
verse order.
19.3 Using the appliance
again
▶ For further information, see
→"Installation and connection",
Page13 and
→"Starting an empty washing
cycle", Page20.
Customer Service en
51
19.4 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶ Do not install the appliance behind
a door as this may obstruct the ap-
pliance door or prevent it from
opening.
▶ With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
20 Customer Service
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty the use of Cus-
tomer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
20.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:
¡ On the inside of the door.
¡ On the inside of the maintenance
flap.
¡ On the rear of the appliance.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
en Consumption values
52
21 Consumption values
The following information is provided in accordance with the EU Ecodesign
Regulation. The values specified for programmes other than Eco 40-60 are only
given as a guide and were determined in accordance with the applicable stand-
ards EN60456 and EN62512.
Programme Load
(kg)
Pro-
gramm
e dura-
tion
(hr:min
)
1
Energy
con-
sump-
tion
(kWh/
cycle)
1
Water
con-
sump-
tion (l/
cycle)
1
Max-
imum
temper-
ature
(°C) 5
mins
1
Spin
speed
(rpm)
1
Resid-
ual
mois-
ture
(%)
1
Eco 40-60
2
9,0 3:44 1,120 63,0 43 1400 53,00
Eco 40-60
2
4,5 2:49 0,440 44,0 31 1400 53,00
Eco 40-60
2
2,5 2:34 0,180 33,0 23 1400 53,00
Eco 40-60 +
Drying Tar-
get +
2
5,0 7:30 3,900 90,0 37 - -0,1
Eco 40-60 +
Drying Tar-
get+
2
2,5 5:10 2,200 50,0 34 - -0,1
Cottons
20°C
9,0 3:55 0,400 95,0 22 1400 50,00
Cottons
40°C
9,0 3:55 1,200 95,0 41 1400 50,00
Cottons
60°C
9,0 3:40 1,500 95,0 49 1400 50,00
Cottons
40°C +
Prewash
9,0 4:14 1,300 105,0 41 1400 50,00
Easy Care
40°C
4,0 2:35 0,800 70,0 42 1400 30,00
Mixed
Load
40°C
4,0 1:10 0,650 48,0 39 1400 55,00
1
Due to the influence of water pressure, hardness and inlet temperature, am-
bient temperature, type, amount and soiling of laundry, detergent used, fluc-
tuations in the power supply and the selected additional functions, the actual
values may deviate from the stated values.
2
Test programme in accordance with the EU Ecodesign Directive and the EU
Energy Labelling Regulation with cold water (15°C).
Technical data en
53
Programme Load
(kg)
Pro-
gramm
e dura-
tion
(hr:min
)
1
Energy
con-
sump-
tion
(kWh/
cycle)
1
Water
con-
sump-
tion (l/
cycle)
1
Max-
imum
temper-
ature
(°C) 5
mins
1
Spin
speed
(rpm)
1
Resid-
ual
mois-
ture
(%)
1
Wool
30°C
2,0 0:41 0,200 42,0 23 800 30,00
1
Due to the influence of water pressure, hardness and inlet temperature, am-
bient temperature, type, amount and soiling of laundry, detergent used, fluc-
tuations in the power supply and the selected additional functions, the actual
values may deviate from the stated values.
2
Test programme in accordance with the EU Ecodesign Directive and the EU
Energy Labelling Regulation with cold water (15°C).
22 Technical data
Appliance height 84,8cm
Appliance width 59,8cm
Appliance depth 59,0cm
Appliance depth
with door closed
64,9cm
Appliance depth
with door open
106.3cm
Weight 70,9kg
Maximum load 9,0kg
Mains voltage 220-240V,
50Hz
Minimum in-
stallation protec-
tion
10A
Nominal power 1900-2300W
Power consump-
tion
¡ Off mode:
0,50 W
¡ Left-on mode:
0,50W
Water pressure ¡ Minimum:
100kPa
(1bar)
¡ Maximum:
1000kPa
(10bar)
Length of the wa-
ter inlet hose
150cm
Length of the wa-
ter outlet hose
150cm
Length of the
power cord
210cm
You can find more information about
your model online at
https://eprel.ec.europa.eu/
1
. This web
address is linked to the official EU
EPREL product database. Please
then follow the instructions on
searching for the model. The model
identifier is made up of the charac-
ters before the slash in the product
number (E-Nr.) on the rating plate. Al-
ternatively, you can also find the
model identifier in the first line of the
EU energy label.
1
Only applies to countries in the European Economic Area
Thank you for buying a
Bosch Home Appliance!
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www.bosch-home.com/service
Contact data of all countries are listed in the attached service direct-
ory.
*9001685835*
9001685835 (020704)
en
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
www.bosch-home.com
A Bosch Company
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
