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en Trouble shooting
28
3Trouble shooting
Tr oubl e s hoot i ng
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Rectifying faults yourself
You can often easily rectify technical faults with the
appliance yourself.
If a dish does not turn out exactly as you wanted, you
can find useful cooking tips and instructions at the end
of this instruction manual. ~ "Tested for you in our
cooking studio" on page 29
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:Warning – Risk of injury!
Incorrect repairs are dangerous. Do not attempt to
repair the appliance yourself. Repairs must only be
carried out by one of our trained after-sales engineers. If
the appliance is defective, call the after-sales service.
:Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Error messages on the display
If an error message with "“" appears on the display,
e.g. “‹†-„ƒ, touch the v button. This will reset the
error message. Reset the time, if necessary.
If the fault was a one-off, you can continue to use your
appliance as normal. If the error message appears
again, call our after-sales service and quote the exact
error message and the E no. of your appliance.
~ "Customer service" on page 29
Replacing the bulb in the oven ceiling light
If the bulb in the oven light fails, it must be replaced.
Heat-resistant, 25 watt spare bulbs can be obtained
from our after-sales service or a specialist retailer. Only
use these bulbs.
:Warning – Risk of electric shock!
Switch off the circuit breaker in the fuse box.
1. Place a tea towel in the cold oven to prevent
damage.
2. Unscrew the glass cover by turning it anti-clockwise.
3. Replace the bulb with one of the same type.
4. Screw the glass cover back in.
5. Remove the tea towel and switch on the circuit
breaker.
Glass cover
You must replace a damaged glass cover. Suitable
glass covers may be obtained from the after-sales
service. Please specify the E number and FD number of
your appliance.
Fault Possible
cause
Notes/remedy
The appliance is
not working.
Defective cir-
cuit breaker.
Check the circuit breaker in the
fuse box.
Power failure Check whether the kitchen light
or other kitchen appliances are
working.
The time is flash-
ing on the display.
Power failure. Reset the time.
The timer or time
cannot be set.
The child-
proof lock is
activated.
Press the button with the key sym-
bol for approx. four seconds and
keep it held in until †‘”“ goes
out and the childproof lock has
been deactivated. The childproof
lock on your appliance is not
working.
The gas burner
does not ignite.
Power cut or
damp ignition
plugs.
Light the gas burner with a gas
lighter or a match.
The gas grill does
not work.
The protect-
ing plate is
incorrectly
inserted.
Make sure that the protecting
plate is correctly inserted.
Remove the protecting plate and
reinsert it.
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