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P a g e |22
ONLINE: TRINITYAPPLIANCES.COM.AU
7. TROUBLESHOOTING
Before calling the customer services, please check that the appliance is
correctly connected, any of the following cases are not covered by the
warranty:
Damage caused by improper use, storage or maintenance
Damage caused by unauthorised disassembly and repair
Damage caused by misuse.
Using the ceramic hob for commercial purposes.
If an abnormality occurs, the ceramic hob will enter the protective
state automatically and display corresponding protective codes:
The above are the judgment and inspection of common failures.
Please do not disassemble the unit by yourself to avoid any dangers and
damages to the ceramic hob and please contact the supplier.
Error Message
Possible Cause What to do
ER03
Water or pot on the glass over
the control
Clean the user interface
ER21
The temperature inside the
produce was too high.
The produce must be stopped
and cooling.
E
The thermocouple was loose
or broken
Please contact the supplier to
reconnect the thermocouple.
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