2
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.bosch-
home.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
en
3
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Children/people/pets . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . 6
Operation . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning/Maintenance . . . . . . . . . . . 10
7 Environmental protection . . . . .11
Packaging/used appliance . . . . . . . . 11
Tips on economical use . . . . . . . . . . 11
5 Positioning and connecting . . .12
Included with the appliance . . . . . . . 12
Safety instructions. . . . . . . . . . . . . . . 12
Installation surface . . . . . . . . . . . . . . 13
Installation on a base or a wooden
joist floor. . . . . . . . . . . . . . . . . . . . . . 13
Installation on a platform with
drawer . . . . . . . . . . . . . . . . . . . . . . . 13
Installing the appliance in a
kitchenette . . . . . . . . . . . . . . . . . . . . 13
Removing the transport locks . . . . . . 13
Hose and cable lengths . . . . . . . . . . 14
Water inlet. . . . . . . . . . . . . . . . . . . . . 14
Water outlet . . . . . . . . . . . . . . . . . . . 16
Levelling . . . . . . . . . . . . . . . . . . . . . . 17
Electrical connection. . . . . . . . . . . . . 17
Before washing for the first time . . . . 18
Transportation. . . . . . . . . . . . . . . . . . 18
* Getting to know the
appliance . . . . . . . . . . . . . . . . . .20
Washing machine . . . . . . . . . . . . . . . 20
Control panel . . . . . . . . . . . . . . . . . . 21
Display panel . . . . . . . . . . . . . . . . . . 22
Z Laundry. . . . . . . . . . . . . . . . . . . .23
Prepare the laundry . . . . . . . . . . . . . 23
Sorting laundry . . . . . . . . . . . . . . . . . 23
Starching . . . . . . . . . . . . . . . . . . . . . 23
Dyeing/bleaching . . . . . . . . . . . . . . . 24
Soaking . . . . . . . . . . . . . . . . . . . . . . 24
C Detergent . . . . . . . . . . . . . . . . . . 24
Correct selection of detergent . . . . . .24
Saving energy and detergent . . . . . .25
0 Programme default settings. . . 25
Temperature . . . . . . . . . . . . . . . . . . .25
Spin speed . . . . . . . . . . . . . . . . . . . .25
Finished in-time . . . . . . . . . . . . . . . . .26
\ Additional programme
settings. . . . . . . . . . . . . . . . . . . . 26
Speed / Eco . . . . . . . . . . . . . . . . . . .26
Easy-Iron . . . . . . . . . . . . . . . . . . . . . .27
Water&Rinse+ . . . . . . . . . . . . . . . . . .27
Prewash . . . . . . . . . . . . . . . . . . . . . .27
1 Operating the appliance . . . . . . 27
Preparing the washing machine . . . .27
Select programme/switch on the
appliance. . . . . . . . . . . . . . . . . . . . . .27
Change the programme default
settings . . . . . . . . . . . . . . . . . . . . . . .28
Select additional programme
settings . . . . . . . . . . . . . . . . . . . . . . .28
Placing laundry into the drum . . . . . .28
Measure and add detergent and
care products . . . . . . . . . . . . . . . . . .28
Start the programme . . . . . . . . . . . . .29
Childlock . . . . . . . . . . . . . . . . . . . . . .30
Adding laundry . . . . . . . . . . . . . . . . .30
Changing the programme . . . . . . . . .30
Cancel the programme . . . . . . . . . . .30
Programme end during rinse hold. . .31
Programme end . . . . . . . . . . . . . . . .31
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .31
H Sensors . . . . . . . . . . . . . . . . . . . 31
Automatic load sensing. . . . . . . . . . .31
Unbalanced load detection
system. . . . . . . . . . . . . . . . . . . . . . . .31
en Intended use
4
M Setting the signal . . . . . . . . . . . 32
2 Cleaning and maintenance . . . 32
Machine housing/control panel . . . . 32
Drum . . . . . . . . . . . . . . . . . . . . . . . . 33
Descaling. . . . . . . . . . . . . . . . . . . . . 33
Detergent drawer and housing . . . . 33
Detergent solution pump blocked . . 33
The drain hose at the siphon is
blocked . . . . . . . . . . . . . . . . . . . . . . 34
Filter in the water supply blocked . . 34
3 Faults and what to do about
them. . . . . . . . . . . . . . . . . . . . . . 35
Emergency release . . . . . . . . . . . . . 35
Information on the display panel . . . 35
Faults and what to do about them. . 36
4 After-sales service . . . . . . . . . . 39
J Technical data. . . . . . . . . . . . . . 39
r Aqua-Stop warranty . . . . . . . . . 39
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
Safety instructions en
5
( Safety instructions
Safety instructi ons
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
■ The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■ Children must not play with
this appliance.
■ Do not allow children to
clean or maintain this
appliance unsupervised.
■ Keep children under 3 years
and pets away from this
appliance.
■ Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
:Warning
Risk of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■ Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
■ Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
:Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
en Safety instructions
6
Keep packaging, plastic film
and packing components away
from children.
:Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
:Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
Installation
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance is not installed
properly, this may lead to a
dangerous situation. Ensure
the following:
■ The mains voltage on your
power socket must match
the rated voltage specified
on the appliance
(identification plate). The
connected loads and the
required fuse protection are
specified on the identification
plate.
■ The mains plug and the
protective contact socket
must match and the earthing
system must be correctly
installed.
■ The installation must have an
adequate cross section.
■ The mains plug must be
freely accessible at all times.
If this is not possible, in
order to comply with the
relevant safety regulations, a
switch (all pole
disconnection) must be built
into the permanent
installation in accordance
with electrical installation
regulations.
■ If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
Safety instructions en
7
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
:Warning
Risk of fire/material damage/
damage to the appliance!
The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.
:Warning
Risk of injury/material
damage/damage to the
appliance!
■ The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
:Warning
Risk of injury!
■ The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of injury!
■ The appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of injury!
■ If the hoses and mains
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
en Safety instructions
8
Caution!
Material damage/damage to
the appliance
■ If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).
Material damage/damage to the appliance
■ If the water hoses are altered
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Material damage/damage to the appliance
■ The use of hoses supplied
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.
Material damage/damage to the appliance
■ The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Safety instructions en
9
Do not use cleaning agents that
contain solvents.
:Warning
Risk of injury!
■ If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of injury!
■ If you climb onto the
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of injury!
■ If you reach into the drum
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
:Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
:Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
Caution!
Material damage/damage to
the appliance
■ If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs → Supplementary
sheet for the operating and
installation instructions.
Material damage/damage to the appliance
■ If you pour the wrong
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
en Safety instructions
10
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:
■ Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
■ Never take hold of the mains
plug with wet hands.
■ When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the
appliance or its features.
■ Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
■ Spare mains cables can be
ordered from our customer
service.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of electric shock/material
damage/damage to the
appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer,
steam cleaner, hose or spray
gun to clean your appliance.
:Warning
Risk of injury/material
damage/damage to the
appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■ Do not allow these agents to
come into contact with the
surfaces of the appliance.
Environmental protection en
11
■ Clean the appliance with
nothing but water and a soft,
damp cloth.
■ Remove any detergent,
spray or other residues
immediately.
7 Environmental
protection
Environmental protection
Packaging/used appliance
Tips on economical use
■ Always fill the appliance with the
maximum amount of laundry for
each programme.
Overview of programmes ~:
Supplementary sheet for the
operating and installation
instructions.
■ Wash normally soiled laundry
without a prewash.
■ Save energy and detergent when
washing lightly and normally soiled
laundry. ~ Page 25
■ The selectable temperatures apply
to the care labels on the textiles. The
temperatures in the machine may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
■ Information about the energy
consumption*: ~ Page 22
The display provides information
about the relative energy
consumption in the selected
programs.
The more indicator lights light up,
the higher the program's
consumption.
This enables you to compare the
consumption levels of the different
programs when choosing your
program settings and to decide on
an energy- and water-saving
program setting.
*depending on the model
■ Energy-saving mode: The display
panel lighting goes out after a few
minutes and the A button flashes.
Press any button to activate the
lighting.
Energy-saving mode is not activated
if a programme is running.
■ If the laundry is subsequently dried
in a tumble dryer, select the spin
speed according to the tumble dryer
manufacturer's instructions.
)
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
en Positioning and connecting
12
5 Positioning and connecting
Positioning and connecti ng
Included with the appliance
Note: Check the machine for transport damage. Never use a damaged machine. If
you have any complaints, contact the dealer from whom you purchased the
appliance or our after-sales service.
*depending on model
In addition, a hose clamp (24-40 mm
diameter, available from specialist
dealers) is required to connect the
water drain hose to a siphon.
Useful tools
■ Spirit level for levelling
■ Spanner with:
– WAF 13 for loosening the
transport locks, and
– WAF 17 for aligning the
appliance feet
Safety instructions
:Warning
Risk of injury!
■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine.
■ When the washing machine is lifted
by its protruding parts (e.g. the
washing machine door), the
components may break off and
cause injuries.
Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
#
+
( Water drainage
0 Mains cable
8 Water supply hose*
@ Covers for the transport locks
H Elbow for securing the water drain hose*
Positioning and connecting en
13
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The washing machine be stable
so that it does not move around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200, WX 9756,
Z 7080X0
Note: On wooden joist floors, install the
washing machine:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installation on a platform with
drawer
Platform order no.: WMZ 20490, WZ
20490.
Installing the appliance in a
kitchenette
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Disconnect the appliance from the
power supply.
Notes
■ Recess width of 60 cm required.
■ Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
If you remove the appliance covering
plate for installation underneath the
worktop or fitted in a cabinet, you must
replace it with a metal cover.
Order no.: WMZ20331; WZ20331.
Removing the transport locks
Caution!
Damage to the appliance
■ The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the drum, for example,
may become damaged when the
machine is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
en Positioning and connecting
14
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Note: Keep the screws and sleeves in
a safe place.
1. Take the hoses out of the holders.
2. Unscrew and remove the bolts from
all four transport safety devices.
Remove the sleeves. To do this,
remove the mains cable from the
holders.
3. Insert the covers.
Hose and cable lengths
■ Left-hand connection
■ Right-hand connection
*depending on model
Tip: The following are available from
specialist dealers/customer services:
■ Extension for Aqua-Stop and cold
water supply hose (approx. 2.50 m);
order no. WM Z2380, WZ 10130,
Z 7070X0
■ A longer supply hose (approx.
2.20 m) for standard models;
individual component number for
customer services: 00353925
Water inlet
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
PLQFP
PD[FP
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Positioning and connecting en
15
Do not immerse the Aqua-Stop safety
valve in water (it contains an electric
valve).
Observe the following when connecting
the machine:
Notes
■ With a cold water connection, only
operate the washing machine using
cold mains water.
■ With a hot water connection, operate
the washing machine with hot and
cold mains water, with a maximum
temperature of 60 °C.
■ Do not connect the machine to the
mixer tap of an unpressurised hot-
water boiler.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■ Do not bend, squash, modify or cut
through the water supply hose
(otherwise its strength is no longer
guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may become
damaged.
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Hot and cold water connection
Note:
■ Red hot water supply hose on the
hot water tap and red valve on the
appliance
■ Cold water supply hose on the cold
water tap and white valve on the
appliance
Connection to the water pipes (¾" =
26.4 mm)
Connection to the appliance
Cold water connection only
If no hot water connection is present,
only connect the cold water inlet hose
and cover the hot water connection on
the appliance so that it is kept free of
dirt
Note: Carefully turn on the tap and
check that the connection points are not
leaking. The screw connection is under
water pipe pressure.
Cold water connection
Connect the water supply hose to the
water tap (¾" = 26.4 mm) and to the
appliance (not necessary for Aqua-Stop
models as this is permanently installed):
■ Model: Standard
en Positioning and connecting
16
■ Model: Aqua-Secure
■ Model: Aqua-Stop
Note: Carefully turn on the tap and
check that the connection points are not
leaking. The screw connection is under
water pipe pressure.
Water outlet
Caution!
Water damage
If the drain hose slips out of the wash
basin or the connection point during
draining due to high water pressure, any
escaping water may cause water
damage.
Secure the drain hose so that it cannot
slip out.
Note: Do not kink the water drain hose
or put strain on it lengthways.
You can lay the water drain hose as
follows:
■ Outlet in a sink
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into contact
with hot detergent solution e.g. if hot
detergent solution is being drained
into a wash basin.
Do not reach into the hot detergent
solution.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is
immersed in the drained water, water
may be sucked back into the
appliance and may damage the
appliance/fabrics.
Make sure that:
– The plug does not block drainage
from the sink.
– The end of the drain hose is not
immersed in the drained water.
– The water drains away quickly
enough.
■ Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24-40 mm (available
from specialist dealers).
Positioning and connecting en
17
■ Outlet into a plastic pipe with
rubber bushing or into a drainage
pit
Levelling
Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a
wrench, by turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and
do not adjust its height.
The lock nuts on all four appliance
feet must be screwed tightly against
the housing.
Electrical connection
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Observe the following information and
ensure that:
Notes
■ The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The washing machine is only
connected to an alternating current
via a properly installed earthed
socket.
■ The mains plug fits the socket.
■ The cable cross-section is adequate.
■ The earthing system is properly
installed.
■ The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from the after-
sales service.
■ No multiple plugs/couplings or
extension cables are used.
■ If an earth-leakage circuit breaker is
used, only a type which displays this
symbol is used: z.
Only this symbol guarantees
compliance with the currently
applicable regulations.
en Positioning and connecting
18
■ The mains plug must be freely
accessible at all times. If this is not
possible, in order to comply with the
relevant safety regulations, a switch
(2-pole switch-off) must be built into
the permanent installation in
accordance with electrical
installation regulations.
■ The mains cable is not bent,
squashed, modified, cut through, or
in contact with heat sources.
Before washing for the first
time
The washing machine was thoroughly
tested before leaving the factory. To
remove any water that may be left over
from the test, run the first wash cycle
without any laundry.
Notes
■ The washing machine must be
correctly installed and connected.
(from ~ Page 12).
■ Never use a damaged machine.
Inform customer services.
1. Check the machine.
2. Remove the protective film from the
control panel.
3. Connect the mains plug.
4. Turn on the tap.
5. Close the door (do not load any
laundry).
6. Depending on the model, run the ¾
Drum Clean 90 °C or i
Cottons 90 °C program.
7. Open the detergent drawer.
8. Pour approximately 1 litre of water
into compartment II.
9. Pour standard detergent into
compartment II.
Note: To prevent foaming, only use
half the amount of detergent
recommended by the detergent
manufacturer. Do not use detergent
designed for wool or delicates.
10.Close the detergent drawer.
11.Press the A button.
12.When the program ends, switch off
the appliance.
Your washing machine is now ready to
use.
Transportation
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose.
Maintenance – filter in the water
supply ~ Page 34
3. Drain the remaining detergent
solution.
Maintenance – detergent solution
pump blocked ~ Page 33
4. Disconnect the washing machine
from the mains.
5. Remove the hoses.
Installing the transport locks:
1. Remove the covers and keep in a
safe place.
If required, use a screwdriver.
2. Insert all four sleeves.
Clamp the mains cable on the
holders. Insert and tighten the bolts.
Positioning and connecting en
19
Before switching on the appliance
again:
Notes
■ The transport braces must be
removed.
■ To prevent unused detergent from
flowing straight into the drain during
the next wash: Pour approx. 1 litre of
water into compartment II and start
the [ Drain/Empty program.
Getting to know the appliance en
21
Control panel
Control panel depends on the model
*depending on the model
#
+
3
;
C
#
+
3
;
C
( Program selector
for selecting a program and
switching the machine on and off
via the Off position($);
You can find an overview of all
programs on the supplementary
sheet for the installation and
operating instructions.
0 Change Temperature *.
~ Page 25
8 Change Spin speed. ~ Page 25
@ Change Finished in-time.
~ Page 26
H Childlock(E 3 sec., E 3 δευτ.)
to prevent the set functions from
being changed accidentally;
~ Page 30
To do so, press Spin speed and
Finished in-time simultaneously
for approx. 3 seconds.
P Select additional program
settings if necessary: ~ Page 26
■ Speed / Eco
■ Water&Rinse+ *
■ Easy-Iron *
■ Prewash *
X A button for:
■ Starting a program
■ Interrupting a program, e.g. to
add items of laundry
~ Page 30
■ Cancelling a program
~ Page 30
` Display panel for settings and
information ~ Page 22
en Getting to know the appliance
22
Display panel
Note: You will find settings and
information for the selected program in
the table.
* depending on the model
** depending on the selected program,
settings and modell
' - 90 °C Temperature* in °C;
' = cold
- - - -, 0 - 1400** 0 Spin speedin rpm,
0 = no spin cycle,
draining only
~ Page 25,
= Rinse Stop
~ Page 25
e.g. 2:30; Finished in-time
Program duration
depends on the
program selection in
h:min
(hours:minutes),
1 - 24 ñ End time
preselection in
hours;
End of program after
... hours
8** kg Load
recommendation
é { { { { { Energy
consumption
display ~ Page 11
The more indicator
lights light up, the
higher the relative
energy
consumption.
More information on the display panel
Program progress:
ß Washing
à Rinse
0 Spin
End Program end
- - - - 0 Program end during Rinse Stop
Washing machine door:
è
lights up
The washing machine door cannot
be opened.
è
flashes
When the program has started: The
washing machine door is not closed
properly.
Tap:
r
flashes
Tap not turned on, no water pressure
r
lights up
Water pressure too low (may
increase the program duration)
Childproof lock: ~ Page 30
E
lights up
Childproof lock activated
E
flashes
Childproof lock activated, program
selector adjusted
Foam detection:
Å
lights up
~ Page 29
Fault display:
E: - - ~ Page 35
Signal setting:
0 - 4 ~ Page 32
Laundry en
23
Z Laundry
Laundry
Prepare the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paperclips,
needles, nails) may damage the laundry
or components in the washing machine.
You should therefore note the following
tips when preparing your laundry:
■ Empty any pockets.
■ Look out for metal items (paperclips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Close any zips; button up any cover
buttons.
■ Brush sand out of pockets and
collars.
■ Remove curtain fittings or place
curtains in a laundry bag.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■ Type of fabric/fibre
■ Colour
Note: Laundry can discolour or not
be cleaned correctly. Wash white
and coloured items separately.
Wash new coloured items separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together.
Some examples of soiling levels can
be found on ~ Page 25.
– Light: Do not prewash, select the
Speed setting if necessary
– Normal
– Heavy: Load less laundry, select
a program with prewash
– Stains: Remove/pretreat stains
while they are fresh. Firstly, dab
with soapy water; do not rub.Then
wash the items of laundry with
the appropriate program.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels
Note: The numbers in the symbols
indicate the maximum washing
temperature that may be used.
Starching
Note: Laundry should not be treated
with fabric softener.
Liquid starch can be used to stiffen
fabrics particularly in the Rinse and
Cottons programmes. Measure starch
into compartment M in accordance with
the manufacturer's instructions (clean
first if necessary).
M Suitable for normal washing
process;
e.g. Cottons program
N A gentle washing process is
required;
e.g. Easy-Care program
O An especially gentle washing
process is required; e.g.
Delicate/Silk program
W Suitable for washing by hand;
e.g. W Wool program
Ž Do not machine wash.
en Detergent
24
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the washing machine to
bleach clothes.
Soaking
1. Switch on the appliance.
2. Select the i Cottons 20 °C
program.
3. Pour soaking agent/detergent into
compartment II in accordance with
the manufacturer’s instructions.
4. Press the A button.
5. After approx. 10 minutes, press the
A button to pause the program.
6. Leave the laundry to soak for as long
as required, then either press the A
button again to continue the
program or change the program.
Notes
■ Load laundry of the same colour.
■ No additional detergent is required;
the soaking solution is used for
washing.
C Detergent
Detergent
Correct selection of detergent
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.
■ Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
■ Detergent for woollens
Suitable for wool
Wool programme/
cold - max. 40 °C
Programme default settings en
25
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information. ~ Page 28
0 Programme default
settings
Programme default settings
The default program settings are
displayed on the display panel once the
program has been selected.
You can change the default settings.
To do this, repeatedly press the
corresponding button until the required
setting value is displayed on the display
panel.
Note: Pressing and holding the button
will allow you to automatically scroll
through all the setting values to the last
value. Pressing it again will allow you to
change the setting values again.
You can find an overview of all possible
program settings on the supplementary
sheet for the installation and operating
instructions.
Temperature
(°C, Temp. °C, Θερμοκρ. °C)
Button depending on the model
Depending on what stage the program
is in, you can change the set
temperature before and during the
program.
The maximum temperature that can be
set depends on the program that has
been selected.
Spin speed
(0, 0 rpm, Στροφές 0, Centrif.)
Depending on how far through the
program the appliance is, you can
change the spin speed (in rpm –
revolutions per minute) before and
during the program.
Setting 0: No final spin; the water is
simply pumped out. The laundry stays
wet inside the drum, e.g. for items that
are not to be spun.
Saving Soiling/note
Reduced temper-
ature and deter-
gent quantity as
per the recom-
mended dosage
Light
No visible dirt or stains. Cloth-
ing has taken on some body
odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Temperature as
per the care label
and detergent
quantity as per
the recom-
mended dosage
for heavy soiling
Heavy
Dirt and/or stains clearly visi-
ble, e.g. tea towels, baby
items, work clothing
en Additional programme settings
26
- - - - setting: Rinse Stop = no final spin;
the laundry stays in the water after the
final rinse.
You can select "Rinse Stop" to prevent
creasing if the laundry will not be taken
out of the washing machine immediately
after the program has ended.
To resume/end the program
~ Page 31
The maximum speed that can be set
depends on the model and the program
that has been selected.
Finished in-time
(ñ, Λήξη σε ñ, Termin.)
Before starting the program, you can
preselect the program end time ("Ready
in" time) in hourly increments (h = hour),
up to a maximum of 24 hours.
To do this:
1. Select a program.
The program duration will be
displayed for the selected program,
e.g. 2:30 (hours:minutes).
2. Press the Finished in-time button
repeatedly until the required number
of hours is displayed.
3. Press the A button.
The program will now start.
The selected number of hours (e.g. 8
h) is shown on the display panel and
counts down until the wash program
starts. The duration of the program
will then be displayed.
Note: The program duration is
automatically adjusted when the
program is running.
Certain factors can affect the program
duration, e.g.:
■ Program settings,
■ Detergent dosage (additional rinse
cycles may be required due to
foaming),
■ Load size/type of fabrics (water
absorption differs),
■ Imbalances (e.g. due to fitted
sheets) are eliminated by rotating
the drum briefly several times,
■ Fluctuations in power supply,
■ Water pressure (inflow rate).
Once the program has been started,
you can change the preselected
number of hours as follows:
1. Press the A button.
2. Use the Finished in-time button to
change the number of hours.
3. Press the A button.
Once the program has been started,
you can add more laundry or remove
laundry as required. ~ Page 30
\ Additional programme
settings
Additional programme setti ngs
You can find an overview of all the
possible additional settings on the
printed supplement for the installation
and operating instructions.
The settings vary depending on the
model.
Speed / Eco
(G F , Speed/Eco, Speed/Turbo Eco
Perfect)
Button with two possible settings for
adapting the selected program:
■ Speed
Washing in a shorter time while
achieving a washing result that is
consistent with, but uses more
energy than, the selected program,
without the Speed / Eco setting.
Note: Do not exceed the maximum
load.
Operating the appliance en
27
■ Eco
Energy-optimised washing by
reducing the temperature while
achieving a washing result that is
consistent with the selected
program, without the Speed / Eco
setting.
Press the button to do this. First of all,
you can select the Speed setting. If you
press the button again, the Eco setting
is active. The respective symbol is
shown in the display when the setting is
activated.
If you press the button again, no setting
is active.
Easy-Iron
(Q, Fácil Q)
Button depends on the model
Reduces creasing by means of a
special spin sequence followed by
fluffing and reduced spin speed.
Note: The laundry retains an elevated
level of residual moisture.
Water&Rinse+
(', Water Plus Z, Aqua Plus, Rinse
Plus ', Περισσότ. νερό, Extra ')
Button depends on the model
Higher water level and additional rinse
cycle for particularly sensitive skin and/
or for areas with very soft water.
Prewash
(T, Πρόπλυση, Prelavado)
Button depending on the model
For heavily soiled laundry.
Note: Pour detergent into
compartments I and II.
1 Operating the
appliance
Operati ng the appliance
Preparing the washing
machine
Note: The washing machine must be
correctly installed and connected.
From ~ Page 12
1. Connect the mains plug.
2. Turn on the water tap.
3. Open the door.
4. Check that the drum is completely
drained. Drain if necessary.
Select programme/switch on
the appliance
Note: If you have activated the
childproof lock, you must first deactivate
it, before you can set a program.
Use the program selector to select the
required program. Can be rotated in
either direction.
The appliance is switched on.
The program default settings for the
selected program appear in the display
panel:
■ Temperature*,
■ The maximum load and the duration
of the program (alternately)
■ Energy consumption*.
*depending on the model
en Operating the appliance
28
Change the programme
default settings
You can use or change the default
settings for this wash cycle.
To do this, repeatedly press the
corresponding button until the required
setting is displayed.
The settings are activated without
needing to be confirmed.
The settings are not retained after the
washing machine is switched off.
Default program settings ~ Page 25
Select additional programme
settings
By selecting additional settings, you can
better adapt the washing process to the
items of laundry you are washing.
The settings can be selected or
deselected depending on how far the
program has progressed.
The button indicator lights will be lit if a
setting has been activated.
The settings are not retained after the
washing machine is switched off.
Additional program settings
~ Page 26
Placing laundry into the drum
:Warning
Danger of death!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse these items of laundry
thoroughly beforehand.
Notes
■ Mix items of laundry of varying
sizes.Laundry items of different sizes
distribute themselves better during
the spin cycle.Individual laundry
items may cause an unbalanced
load.
■ Observe the maximum specified
load. Overfilling adversely affects the
washing result and promotes
creasing.
1. Unfold presorted laundry items and
place them in the drum.
2. Make sure that no items of laundry
are trapped between the door and
the rubber seal, and close the door.
Measure and add detergent
and care products
Caution!
Damage to the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
Dosing
Dose detergent and care products
according to:
■ The water hardness (ask your water
supply company)
■ The manufacturer's instructions on
the packaging
Operating the appliance en
29
■ The amount of laundry
■ The degree of soiling ~ Page 25
Filling
:Warning
Eye/skin irritation!
Detergent and care products may spray
out if the detergent drawer is opened
while the machine is in operation.
Open the drawer carefully.
Rinse eyes/skin thoroughly if they come
into contact with detergent or care
products.
If swallowed accidentally, seek medical
advice.
Note: Dilute viscous fabric softener and
fabric conditioner with water to prevent
blockages.
Pour the detergent and care products
into the appropriate compartments:
1. Pull out the detergent drawer as far
as possible.
2. Add detergent and/or care products.
3. Close the detergent drawer.
Measuring aid* for liquid detergent
*depending on model
Position the measuring aid for
measuring liquid detergent:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. Slide the measuring aid forwards,
fold it down and click it into place.
3. Reinsert the drawer.
Note: Do not use the measuring aid for
gel detergents and washing powder, or
for programmes with prewash or when
the Ready in time is selected.
For models without a measuring aid,
pour the liquid detergent into the
appropriate dispenser and place it in
the drum.
Start the programme
Press the A button. The indicator lamp
lights up and the program starts.
The display panel shows the Ready in
time while the program is running or the
program duration and the program
progress symbols once the wash cycle
has started.
Display panel ~ Page 22
Note: Foam detection
If the Å symbol also lights up in the
display panel, the washing machine has
detected too much foam during the
wash cycle and automatically activated
additional rinse cycles to remove the
foam.
Add less detergent to the next wash
cycle with the same load.
Measuring aid* A For liquid detergent
Compartment II Detergent for the main
wash, water softener,
bleach, stain remover
Compartment i Softener, starch,
do not exceed the max.
mark
Compartment I Detergent for prewash
en Operating the appliance
30
If you want to lock the program to
prevent it from being inadvertently
adjusted, you can select the childproof
lock as follows.
Childlock
(E 3 sec., E 3 δευτ.)
You can lock the washing machine to
prevent the functions you have set from
being changed inadvertently. To do this,
activate the childproof lock once the
program has started.
To activate/deactivate, press and hold
the Spin speed and Finished in-time
buttons at the same time for approx.
3 seconds.The E symbol will appear on
the display panel.
■ E lit up: The childproof lock is
active.
■ E flashing: The childproof lock is
active and the program selector has
been adjusted.To deactivate the
childproof lock, reset the program
selector to the initial program. The
symbol will light up again.
Note: Do not turn the program
selector beyond the "off" position,
otherwise the program will stop.
Note: The childproof lock remains
active after the program has ended and
the appliance is switched off. You must
deactivate the childproof lock whenever
you want to start a new program.
Adding laundry
Once the program has been started,
you can add more laundry or remove
laundry as required.
Press the A button to do this.
The A button indicator light will flash
and the machine will check whether it is
possible to add more laundry.
If
■ the è symbol goes out on the
display panel, it is possible to add
more laundry.
■ the è symbol lights up on the
display panel, it is not possible to
add more laundry.
To resume the program, press the A
button.The program will resume
automatically.
Notes
■ Do not leave the door open for too
long when adding more laundry as
water from the laundry may leak out.
■ For safety reasons, the door remains
locked when the water level or
temperature is high, or while the
drum is turning, and it is not possible
to add more laundry during this time.
■ The load weight notification is not
active while more laundry is being
added.
Changing the programme
1. Press the A button.
2. Select a different program.
3. Press the A button.This starts the
new program from the beginning.
Cancel the programme
For programs at high temperature:
1. Press the A button.
2. To cool down laundry: Select O
Rinse.
3. Press the A button.
For programs at low temperature:
1. Press the A button.
2. Select 0 Spin/Drain//Spin/Empty
[.
3. Press the A button.
Sensors en
31
Programme end during rinse
hold
- - - - 0 appears in the display panel and
the indicator lamp of the A button
flashes.
Continue the program by:
■ Pressing the A button or
■ Selecting a spin speed or setting the
program selector to 0 Spin/Drain//
Spin/Empty [ and then pressing
the A button.
Programme end
End appears on the display panel and
the A button indicator light is off.
Removing laundry/switching
off the appliance
1. Open the door and remove the
laundry.
2. Turn the program selector to Off
($). The appliance is switched off.
3. Turn off the tap.
Note: Not required for Aqua-Stop
models.
Notes
■ Do not leave any items of laundry in
the drum.They may shrink in the next
wash or discolour another item.
■ Remove any foreign objects from the
drum and the rubber seal – risk of
rusting.
■ Wipe the rubber seal dry.
■ Leave the door and detergent
drawer open so that any residual
water can evaporate.
■ Always wait until the program ends,
as the appliance could still be
locked. Then switch the appliance
on and wait for it to unlock.
■ If the display panel goes off at the
end of a program, the energy-saving
mode is active.Press any button to
activate the panel.
H Sensors
Sensors
Automatic load sensing
The automatic load sensing function
adapts the water consumption ideally to
each programme depending on the
type of fabric and the load.
Unbalanced load detection
system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.
If the laundry is extremely unevenly
distributed, the speed is reduced or the
spin cycle is not performed for safety
reasons.
Note: Place large and small items of
laundry evenly in the drum. ~ Page 36
en Setting the signal
32
M Setting the signal
Setting the signal
You can change the following settings:
■ The volume of the buttons and
information signals (e.g. at the end
of the program) and/or
■ The volume of the button signals.
You will need to activate the setting
mode in order to change these settings.
Activating the setting mode
1. Select the i Cottons program to
position 1. The washing machine is
switched on.
2. Press the A button and, at the
same time, turn the program selector
clockwise to position 2.Release the
button.
The setting mode is activated and the
preset volume for the information
signals appears in the display panel
(e.g. at the end of the program).
Changing the volume
Use the Finished in-time + or - button
to change the following settings at the
corresponding program selector
positions:
■ 2: The volume of the information
signals and/or
■ 3: The volume of the button signals.
Exiting setting mode
You can now end the process and set
the program selector to the Off($)
position. The settings are saved.
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Switch off the appliance and pull out the
mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
Prevent detergent residue from
building up and odours from forming
by following these instructions:
Notes
■ Ensure the room in which the
washing machine is set up is well
ventilated.
■ Leave the door and detergent
dispenser tray open slightly when
the washing machine is not in use.
■ Occasionally run a wash using the i
Cottons 60 °C programme and
powder detergent.
Machine housing/control
panel
■ Wipe the housing and the control
panel with a soft, damp cloth.
0 = off, 1 = quiet,
2 = medium, 3 = loud,
4 = very loud
3RVLWLRQV
Cleaning and maintenance en
33
■ Remove the detergent residue
immediately.
■ Do not clean with a water jet.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the washing
machine, or to clean the drum, run the
¾ Drum Clean 90 °C or i
Cottons 90 °C program without
laundry. Add washing powder.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from our
after-sales service.
Detergent drawer and housing
If the washing machine contains
detergent or fabric softener residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. To remove the insert: Push the insert
upwards from below with your finger.
3. Clean the detergent dispenser tray
and insert with water and a brush,
and dry it. Clean the inside of the
housing as well.
4. Fit the insert and lock it in place
(push the cylinder onto the guide
pin).
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can
evaporate.
Detergent solution pump
blocked
:Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the water to cool down.
1. Turn off the tap so that no more
water can flow in and has to be
drained via the drain pump.
2. Switch off the appliance. Pull out the
mains plug.
3. Open and remove the service flap.
4. Take the drain hose out of the
retainer.
Remove the sealing cap and pour
the water out into a suitable
container.
Replace the sealing cap and place
the drain hose back in the retainer.
5. Carefully unscrew the pump cover;
residual water may leak out.
Clean the interior, pump-cover
thread and pump housing. The
en Cleaning and maintenance
34
impeller in the drain pump must be
able to rotate.
Refit the pump cover and screw it on
tightly. The handle must be in a
vertical position.
6. Place the service flap back on, lock
it into place, and close it.
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash: Pour 2 litre of
water into compartment II and start the
Empty programme.
The drain hose at the siphon
is blocked
1. Switch off the appliance. Disconnect
the mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose, residual
water may leak out.
3. Clean the drainage hose and siphon
connecting piece.
4. Reattach the drainage hose and
secure the connection using the
hose clamp.
Filter in the water supply
blocked
First, reduce the water pressure in the
supply hose:
1. Turn off the tap.
2. Select any program (except Rinse//
Spin/Empty).
3. Press the A button.Allow the
program to run for approximately 40
seconds.
4. Turn the program selector to Off($).
Pull out the mains plug.
5. Clean the filter on the tap:
Disconnect the hose from the tap.
Clean the filter with a small brush.
6. For standard and Aqua-Secure
models, clean the filter on the rear of
the appliance:
Remove the hose from the rear of
the appliance.
Use pliers to remove the filter and
then clean it.
7. Connect the hose and check for
leaks.
Faults and what to do about them. en
35
3 Faults and what to do
about them.
Faults and what to do about them.
Emergency release
e.g. in the event of a power cut
The programme will continue running
when the power supply has been
restored.
However, if the laundry has to be
removed, the washing machine door
can be opened as follows:
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with detergent
solution and laundry.
If possible, leave it to cool down.
:Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning.
Wait until the drum has stopped turning.
Caution!
Water damage
Any escaping water may cause water
damage.
Do not open the washing machine door
if water can be seen through the glass.
1. Switch off the appliance. Disconnect
the mains plug.
2. Drain the detergent solution
.
3. Pull the emergency release
downwards with a tool and release.
The washing machine door can then
be opened.
Information on the display panel
Display Cause/remedy
è is lit up ■ The temperature is too high. Wait until the temperature drops.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately if necessary. Press the A button to continue the program.
è flashes ■ Laundry may be trapped. Open and close the door again and press the A
button.
■ If necessary, push the door closed or remove the trapped laundry and then
push it closed again.
■ If necessary, switch the appliance off and then on again; set a programme and
apply the settings you require; start the programme.
r is lit up ■ Turn on the cold water tap fully.
■ The supply hose is kinked/jammed. Correct the position of the hose.
■ The water pressure is too low. Clean the filter. ~ Page 34
E The childproof lock is activated – deactivate it.
en Faults and what to do about them.
36
Faults and what to do about them.
Å is lit up Too much foam has been detected and additional rinse cycles have been acti-
vated. Add less detergent to the next wash cycle with the same load. ~ Page 29
: the "Ready in" time
flashes
Mains voltage is too low.
.the "Ready in" time
flashes
Undervoltage during the wash programme.
The programme duration is extended.
E:18 ■ The drain pump is blocked. Clean the drain pump. ~ Page 33
■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 34
E:23 There is water in the base trough; the appliance is leaking. Turn off the tap. Call
the after-sales service.
E:32 flashes alternately with End at the end of the programme.
Not a fault – the unbalanced load detection system has interrupted the spin cycle
because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum. Spin the laundry
again if necessary.
E:93
(on models with hot
and cold water con-
nections)
The hot water pressure is too low:
■ Turn on the hot water tap fully.
■ The supply hose for hot water is kinked/trapped. Correct the position of the
hose.
■ Clean the filter. ~ Page 34
■ The supply hose for hot water is not connected correctly. The appliance will
only be operated with cold water. Display only appears during the first wash
cycle after installation of the appliance without a hot water connection.
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the
display appears again, call the after-sales service. ~ Page 39
Faults Cause/remedy
Water is leaking from the
machine.
■ Attach the drain hose correctly or replace it.
■ Tighten the threaded joint on the supply hose.
Water is not flowing in.
Detergent is not being dis-
pensed.
■ Have you pressed the A button?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter. ~ Page 34
■ Is the supply hose kinked or trapped?
The door will not open. ■ The safety function is active. Do you want to stop the programme?
~ Page 30
■ Is the E childproof lock activated? Deactivate it. ~ Page 30
■ Is - - - - selected (Rinse Stop = no final spin)? ~ Page 31
■ Can the door only be opened by the emergency release? ~ Page 35
Display Cause/remedy
Faults and what to do about them. en
37
The programme will not
start.
■ Have you pressed the A button?
■ Is Finished in-time selected?
■ Is the door closed?
■ Is the E childproof lock activated? Deactivate it. ~ Page 30
The drum briefly jerks or
judders after the pro-
gramme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The water is not draining. ■ Is - - - - selected (Rinse Stop = no final spin)? ~ Page 31
■ Clean the drain pump. ~ Page 33
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Is Anti-crease (depending on the model) selected?
■ Is the selected speed too low?
The appliance restarts the
spin cycle several times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly redistributing the laundry.
■ Not a fault – the foam detection system is active – a rinse cycle has been
activated.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Water remaining in the
care product compart-
ment i .
■ Not a fault – the effectiveness of the care product is not affected.
■ Clean the insert if necessary.
Odours in the washing
machine.
Depending on the model, run the ¾ Drum Clean90 °C or i Cottons90 °C
program without laundry.
Add standard washing powder or a detergent that contains bleach.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents intended for woollens or
delicates.
The Å symbol is lit on
the display panel. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items made
with down).
Use less detergent in the next wash cycle.
Faults Cause/remedy
en Faults and what to do about them.
38
Loud noises, vibrations
and machine “wander-
ing” during the spin cycle.
■ Is the appliance level? Make the appliance level. ~ Page 17
■ Are the appliance's feet secured? Secure the appliance's feet. ~ Page 17
■ Have the transport braces been removed? Remove the transport braces.
~ Page 13
The display panel/indica-
tor lights do not work
while the appliance is run-
ning.
■ Has there been a power failure?
■ Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
breaker/replace the fuses.
■ If the fault occurs repeatedly, call the after-sales service.
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select O Rinse or brush the laundry after washing.
The è symbol is lit in the
display panel when
paused.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately if necessary.
■ Press the A button to resume the programme.
The è symbol in the dis-
play panel is off when
paused.
The door is unlocked. It is possible to add laundry.
If you cannot rectify a fault yourself (after switching the machine off and then on again) or a repair is required:
■ Switch off the appliance and pull the mains plug out of the socket.
■ Turn off the tap and call the after-sales service.
Faults Cause/remedy
After-sales service en
39
4 After-sales service
After- sales service
If you cannot rectify a fault yourself,
contact customer services. ~ Cover
page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give customer services the
product number (E no.) and the
production number (FD) of the
appliance.
You can find this information
*depending on the model:
On the inside of the door*/in the
opened service flap* and on the rear of
the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
J Technical data
Technical data
Dimensions:
60 x 55 x 85 cm
(width x depth x height)
Weight:
66 - 73 kg*
Mains connection:
Nominal voltage: 220 - 240 V / 50 Hz
Nominal current: 10 A
Nominal power: 1900 - 2300 W
Water pressure:
100 - 1000 kPa (1 - 10 bar)
Power consumption when switched
off:
0.12 W
Power consumption when left on:
0.58 W
*depending on the model
r Aqua-Stop warranty
Aqua-Stop warranty
Only for appliances with Aqua-Stop
In addition to warranty claims against
the vendor based on the purchase
agreement and to our appliance
warranty, we will provide compensation
under the following conditions:
1. If water damage is caused due to a
fault in our Aqua-Stop system, we
will compensate domestic
customers for the damage caused.
2. The liability guarantee is valid for the
service life of the appliance.
3. It is a prerequisite of all warranty
claims that the appliance with Aqua-
Stop must have been installed and
connected correctly in accordance
with our instructions; this also
includes a correctly fitted Aqua-Stop
extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.
4. Appliances with Aqua-Stop do not
need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.
E no. Product number
FD Production number
(1U )'
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
*9001314474*
9001314474 (9803)
You can find the contact information for all countries in the attached after-sales
service directory.
7 Advice and repair order in the event of faults
GB 0344 892 8979 (Calls charged at local or mobile rate.)
IE 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
