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49-2000492 Rev. 2 29
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Fan/Light does not
operate when button is
turned ON
A house fuse may be blown or a circuit
breaker tripped.
Replace fuse or reset circuit breaker.
Loud or abnormal
airflow noise
Wrong duct size used in installation. This unit requires 8” ducting to perform optimally.
Using smaller duct pipe will cause reduced venting.
Minimize the duct run length and number of transitions
and elbows. GE Appliances service technicians cannot
correct this issue if installed improperly.
Fan fails to circulate
air or moves air slower
than normal and/or
fan is making loud or
abnormal airflow noise
Obstructions in duct work. Make sure nothing is blocking the vent. Make sure your
wall or roof cap has a blade or door.
Damper blade on wall or roof cap may
not be open.
Make sure damper swings freely. Damper blades may
flip over and will not fully open when this happens.
Adjust to original position.
Metal grease filter and charcoal filter (if
present) may be dirty.
Clean the metal grease filter and replace charcoal filter
(if present). See Care and Cleaning.
Insufficient makeup (replacement) air Sufficient makeup (replacement) air is required for
exhausting appliances to operate to rating. Check with
local building codes, which may require or strongly
advise the use of makeup air. Visit GEAppliances.com
for available makeup air solutions.
Fan keeps going off and
on
The motor is probably overheating and
turning itself off. This can be harmful to
the motor.
Check to be sure the filters are clean. If off and on
cycling continues, call for service.
Troubleshooting tips ... Before you call for service
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