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Troubleshooting en
41
Fault Cause and troubleshooting
The programme does
not start.
Childproof lock is activated.
▶ Deactivate childproof lock.
→"Deactivating the childproof lock", Page31
Finish in is activated.
▶ Check whether Finish in is activated.
→"Buttons", Page22
Laundry is caught in the door.
▶ Remove any trapped laundry.
The door cannot
beopened.
– –– is activated.
▶ Continue the programme by selecting Spin or
Drain and pressing Start / Reload.
→"Resuming the programme when the programme
status is Rinse Hold", Page30
The temperature is too high.
▶ Wait until the temperature has dropped.
▶ Cancel the programme.
→"Cancelling the programme", Page30
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page23
Power failure.
▶ Open the door using the emergency release.
→"Emergency release", Page47
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page34
– –– is activated.
▶ Continue the programme by selecting Spin or
Drain and pressing Start / Reload.
→"Resuming the programme when the programme
status is Rinse Hold", Page30
The water outlet hose is connected too high.
▶ Install the water outlet hose at a maximum height of
1 metre.
Pump cover is not correctly assembled.
▶ Correctly assemble the pump cover.
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