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Before you cull for service...
R roubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit ge.com. You may not need to call for service.
WATER Possible Causes What To Do
Toomang suds Too much detergent • Measuregour detergent carefully. Uselesssoap if gou have
soft water, a smaller loador a lightlg soiledload.
Tgpe of detergent • Switch to a lower sudsing detergent brand and follow
instructions on package.
Soft water • Trg lessdetergent.
Water leaks Using too much detergent • Uselessdetergent. Uselesssoap if gou havesoft water,
in washer a smallerload or a lightlg soiledload.
Fillhoses or drain hose is • Makesure hoseconnections aretight at faucets and
improperly connected rubber washers are installed.Makesure end of drain hose
iscorrectly inserted in and secured to drain facility.
Household drain mag • Checkhousehold plumbing. You mag needto call
be clogged a plumber.
Constant water pressure • Tighten hoses at the faucets and turn the water off after
to the fill hoses at the each use.
water source • Checkcondition of the fill hoses;theg should be replaced
every 5gears.
Water temperature Cooler water temperatures • New laundrg detergents have been formulated to work
seems incorrect provide improved energg with coolerwater temperatures without affecting wash
efficiencg performance.
Water supplg is turned off • Turn both hot and cold faucets fullg on and make sure
or improperlg connected hosesare connected to correct faucets.
Water valve screens are • Turnoff the water source and remove the water connection
stopped up hosesfrom the upper back of the washer.Usea brush or
toothpick to clean the screensin the machine. Reconnect
the hosesand turn the water back on.
Housewater heater is • Makesure housewater heater isdelivering water at
not set properlg !20°F-!40°F (48°C-ro0°C).
Water pumped out before Lid lifted or cgcle was put in • Reset cgcle.
cycle is complete pause for over 24 hours
Water won't drain Drain hose is kinked or • Straighten drain hoseand make sure washer isnot
improperlg connected sitting on it.
Topof drain outlet should be lessthan 8 ft (2.5m)
above floor.
Washer pauses during The PREWASHCgcle or • This isnormal.Thewasher alternates between agitate and
wash cycle AUTOSOAKOption was soak during these cgclesto get gour clothes cleaner with
chosen lesswear.
Washer pauses during This isnormal • Thewasher mag pauseduring the spincgcle to remove
spin cycle soapg water more efficientlg.
10
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