
NCK15-MF2.0

CONTENTS
IMPORTANT SAFETY INSTRUCTIONS 01-02
04
COMPONENTS 03
WALL MOUNTING INSTRUCTIONS 05-06
OPERATING YOUR HEATER 07-10
TROUBLESHOOTING 11-13
CARE AND CLEANING 14
WARRANTY AND SERCIVE 15
FOOT INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS
persons.
CAUTION:
WARNING:
WARNING:
WARNING:
material a minimum distance of 1 metre from the air outlet.
safety.
• This appliance is intended for household use only and not for commercial or
industrial use.
• Indoor use only.
stored.
01

IMPORTANT SAFETY INSTRUCTIONS
• Always unplug appliance when not in use.
customer to replace a new one.
• Do not twist, kink or wrap the cord around the appliance, as this may cause the
• It is recommended that this appliance is plugged directly into the wall socket. Power
• Do not place appliance close to radiant heat source.
• If your appliance does not work, or is not working properly, contact the Ballu
02

Temperature
probe
Power line
Wall-mounted bracket
handle
*The wall bracket is already installed. You can pull out and detach the
bracket by pressing on the protruding part above the bracket
Do not place or cover
items or clothing on
top of the product!
Do not use in wet
environments, and not
touch the product case,
power cord, plug, etc.
with wet hands!
Do not let children with
delicate skin touch or
trip over the product!
Please keep a distance of
more than 1 meter from
curtains, quilts, newspapers,
03
Feet
Air outlet
Air intake
COMPONENTS

FOOT INSTRUCTIONS
Wall-mounted
bracket
without using a screwdriver.
2. Carefully turn the main body upside-down on a scratch-free and stable surface. Be
Note:The wall bracket edges may be sharp.It is recommended that if using as a free
standing appliance please remove the wall bracket from the back of the heater
Before you install:
Remove the foot, wheels
and thumb screws from
the foam on the side of
the product package.
Mount the wheels on
the foot
Align the foot with the
the main body and turn
the included thumb
as possible.
04

WALL MOUNTING INSTRUCTIONS
300mm(12inch)
150mm(6inch) 150mm(6inch)
150mm(6inch)
Note:
1.The appliance must not be located inmediately below a socket outlet.
and any other surrounding parts including other appliances and side walls.At least
3.Do not run the power cord behind the heater.
05
WALL MOUNTED HEATERS
AREONLY TO BE MOUNTED ON
HEATRESISTANT WALLS THAT
COMPLYWITH CURRENT
SPECIFICATIONS & BUILDING
REGULATIONS
WALL MOUNTED
front of orbelow the wall socket. Ensure there is at least 150mm clearance on all
sides of the appliance.
align and insert it, then align the upper hole and push it toward the wall. You can
press down on the protruding part above the bracket so that the bracket slot can
6. Plug appliance into a standard 120 volt AC electrical outlet.

WALL MOUNTING INSTRUCTIONS
250 mm
6.0 mm6.0 mm
6.0 mm6.0 mm
190 mm
hole size and distance
06

OPERATING YOUR HEATER
properly, you need to unplug the power outlet and wait at least 30 minutes
for the product to cool down completely, so that the product can resume
Control Panel
07
Minimum temperature value
Thermostat knob
Power indicator
Panel
Min
Max
Mechanical
THERMOSTATIC CONTROL
1. Rotate thermostat knob clockwise until you reach the maximum position.
2. When the room reaches a temperature that is comfoable for you, slowly turn
the knob anti-clockwise until the heater just turns o (you will hear a click).
3. The heater will now cycle on and o to maintain the comfo level you have set.
4. Take note of this setting position for future use.

OPERATING YOUR HEATER
08
Overheat
when the ambient temperature is above 122°F.
you need to unplug from power and wait for
30 minutes for the heater to cool down before
Tip-over
When the heater is moved or knocked over, it
the heater on a at, level, and sturdy surface,
and while keeping it upright, try using it again.
Memory
(power level, mode, temperature value) when
again when this heater is turned on.
When the room temperature reaches the
below the set temperature.

TROUBLESHOOTING
Note:
heater unit. If your problem persists, please contact customer support.
09
Problem Possible causes
The heater
suddenly
shuts down
Product does
not heat
has been triggered.
Unplug from power and wait for 30
minutes for the heater to cool down
before plugging back in.
been triggered.
even surface. Keep it upright and turn it
on again.
Connect the plug to a powered electrical
outlet.
Power cord is not properly
plugged in.
No power is passing through
the unit.
Ensure that your circuit breaker or fuse is
working properly./Ensure your heater is
Make sure the thermostat is set at a
higher temperature than the ambient
temperature.
power outlet. Allow it to cool, and then
plug it into the electrical outlet again.
The temperature value set by
the heater is too low
threshold of the thermal

TROUBLESHOOTING
10
sound
:
:

TROUBLESHOOTING
11

CARE AND CLEANING
Care and cleaning
supply.
agents.
12

WARRANTY AND SERCIVE
13
24-month warranty
This product is covered with ballu product and labor warranty for 24 month
from the date of its original purchase.Please feel free to contact us for any
problems about the maintenance and use of products.
The warranty will not apply in cases of:
• Accident, misuse,
• Use of force,
reach out to our customer service, or through the Ballu stores you used to
purchase your item on Amazon.
To contact authorized Amazon seller, please following steps:
Customer service:amaz[email protected]

