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English 65
Troubleshooting
Symptom Possible causes Solution
Ice does not
dispense.
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Ice bucket is not properly
inserted.
• Make sure the ice bucket is
properly inserted.
• Water line is not connected
properly or water supply is
not on.
• Check the water installation
conditions.
Water does not
dispense.
• Water line is not connected
properly or water supply is
not on.
• Check the water installation
conditions.
• Dispenser panel Lock is
activated.
• Deactivate dispenser panel
Lock.
• A third-party water lter was
installed.
• Use only Samsung-provided
or approved lters.
• Unapproved lters may leak
and damage the refrigerator.
• The "
Replace water lter"
message appears on the
main panel.
• Replace the water lter. After
replacing, reset the lter in
Fridge Manager > Fridge
Settings > Water Filter.
Untitled-8 65 2023-06-15 3:25:28
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