Philips 27M1N5500ZA/01 Quad HD gaming monitor

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User Manual Installation Instruction User Service
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User manual

This is the main product document for model 27M1N5500ZA/01. Additionally, the document applies to other Philips models: 27M1N5500Z, 27M1N5500ZA

The file format is pdf, 33 pages, you can download this manual here .

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Register your product and get support at www.philips.com/welcome
EN
User manual 1
Customer care and warranty 23
Troubleshooting and FAQs 27
27M1N5500Z
27M1N5500ZA
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Table of Contents
1. Important ����������������������������������������1
1.1 Safety precautions and
maintenance ...................................1
1.2 Notational Descriptions ................3
1.3 Disposal of product and packing
material .............................................4
2� Setting up the monitor ��������������� 5
2.1 Installation .......................................5
2.2 Operating the monitor .................7
2.3 Remove the Base Assembly for
VESA Mounting ........................... 11
3� Image Optimization ������������������12
3.1 SmartImage .................................. 12
3.2 SmartContrast .............................. 14
4� AMD FreeSync
TM
Premium ������ 15
5� NVIDIA® G-SYNC® Compatible
(27M1N5500ZA) �������������������������16
6� HDR �������������������������������������������������17
7. TechnicalSpecications ������������18
7.1 Resolution & Preset Modes ...... 21
8� Power Management ������������������22
9. Customercareandwarranty ���23
9.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ................................. 23
9.2 Customer Care & Warranty ...... 26
10.Troubleshooting&FAQs ����������27
10.1 ...............................................................
Troubleshooting .......................... 27
10.2 ................................................ General
FAQs ................................................ 28
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1
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips monitor
Take time to read this user manual
before you use your monitor� It contains
important information and notes
regarding operating your monitor
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model and
production number of the product�
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specied
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards�
Read and follow these instructions when
connecting and using your computer
monitor
Excessive sound pressure from earphones
and headphones can cause hearing loss�
Adjustment of the equalizer to maximum
increases the earphones and headphones
output voltage and therefore the sound
pressure level�
Operation
• PleaseKeepthemonitoroutof
directsunlight,verystrongbright
lightsandawayfromanyotherheat
source.Lengthyexposuretothis
typeofenvironmentmayresultin
discolorationanddamagetothe
monitor
• Keepthedisplayawayfromoil.Oil
maydamagetheplasticcoverofthe
displayandvoidthewarranty.
• Removeanyobjectthatcouldfall
intoventilationholesorprevent
propercoolingofthemonitor’s
electronics.
• Donotblocktheventilationholes
on the cabinet�
• Whenpositioningthemonitor,make
surethepowerplugandoutletare
easilyaccessible.
• Ifturningoffthemonitorby
detachingthepowercableorDC
powercord,waitfor6seconds
beforeattachingthepowercableor
DCpowercordfornormaloperation.
• Pleaseuseapprovedpowercord
providedbyPhilipsallthetime.If
yourpowercordismissing,please
contactwithyourlocalservice
center.(PleaserefertoService
contactinformationlistedin
Regulation&ServiceInformation
Manual�)
• Operateunderthespecifiedpower
supply.Besuretooperatethe
monitoronlywiththespecified
powersupply.Useofanincorrect
voltagewillcausemalfunctionand
maycausefireorelectricshock.
• DonotdisassembletheACadapter.
DisassemblingtheACadaptermay
exposeyoutothedangeroffireor
electricshock.
• Protect the cable� Do not pull or
bendthepowercableandsignal
cable� Do not place the monitor
oranyotherheavyobjectsonthe
cables,ifdamaged,thecablesmay
causefireorelectricshock.
• Donotsubjectthemonitortosevere
vibrationorhighimpactconditions
duringoperation.
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• Toavoidpotentialdamage,for
examplethepanelpeelingfromthe
bezel,ensurethatthemonitordoes
nottiltdownwardbymorethan-5
degrees.Ifthe-5degreedownward
tiltanglemaximumisexceeded,the
monitordamagewillnotbecovered
underwarranty.
• Donotknockordropthemonitor
duringoperationortransportation.
• Excessiveusageofmonitorcancause
eyediscomfort,it’sbettertotake
shorterbreaksmoreoftenatyour
workstationthanlongerbreaks
andlessoften;forexamplea5-10
minutebreakafter50-60-minute
continuousscreenuseislikelyto
be better than a 15-minute break
everytwohours.Trytokeepyour
eyesfromeyestrainwhileusingthe
screenforaconstantperiodoftime
by :
• Looking at something varying
distances after a long period
focusing on the screen.
• Conscious Blinking often while
you work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to ap-
propriate height and angle ac-
cording to your height.
• Adjusting the brightness and
contrast to appropriate level.
• Adjusting the environment light-
ing similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.
• Seeing a doctor if your symp-
toms.
Maintenance
• Toprotectyourmonitorfrom
possibledamage,donotput
excessivepressureontheLCDpanel.
Whenmovingyourmonitor,grasp
theframetolift;donotliftthe
monitorbyplacingyourhandor
fingersontheLCDpanel.
• Oil-basedcleaningsolutionsmay
damagetheplasticpartsandvoid
the warranty
• Unplugthemonitorifyouarenot
goingtouseitforanextensive
periodoftime.
• Unplugthemonitorifyouneedto
cleanitwithaslightlydampcloth.
Thescreenmaybewipedwitha
dryclothwhenthepowerisoff.
However,neveruseorganicsolvent,
suchas,alcohol,orammonia-based
liquidstocleanyourmonitor.
• Toavoidtheriskofshockor
permanentdamagetotheset,do
notexposethemonitortodust,
rain,water,orexcessivemoisture
environment.
• Ifyourmonitorgetswet,wipeit
withdryclothassoonaspossible.
• Ifforeignsubstanceorwatergetsin
yourmonitor,pleaseturnthepower
offimmediatelyanddisconnect
thepowercord.Then,removethe
foreignsubstanceorwater,andsend
it to the maintenance center
• Donotstoreorusethemonitorin
locationsexposedtoheat,direct
sunlightorextremecold.
• Inordertomaintainthebest
performanceofyourmonitorand
useitforalongerlifetime,please
usethemonitorinalocation
thatfallswithinthefollowing
temperatureandhumidityranges.
• Temperature: 0-40°C 32-104°F
• Humidity:20-80%RH
Important information for Burn-in/
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Ghost image
• Alwaysactivateamovingscreen
saverprogramwhenyouleave
yourmonitorunattended.Always
activateaperiodicscreenrefresh
applicationifyourmonitorwill
displayunchangingstaticcontent.
Uninterrupteddisplayofstillor
staticimagesoveranextended
periodmaycause“burn-in”,also
knownas“after-imaging”or“ghost
imaging”,onyourscreen.
• “Burn-in”,“after-imaging”,or
“ghostimaging”isawell-known
phenomenoninLCDpanel
technology.Inmostcases,the“burn-
in”or“after-imaging”or“ghost
imaging”willdisappeargradually
overaperiodoftimeafterthe
powerhasbeenswitchedoff.
Warning
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired� The
damage mentioned above is not covered
under your warranty
Service
• Thecasingcovershouldbeopened
onlybyqualifiedservicepersonnel.
• Ifthereisanyneedforany
documentforrepairorintegration,
pleasecontactwithyourlocal
servicecenter.(Pleasereferto
Servicecontactinformationlisted
inRegulation&ServiceInformation
Manual�)
• Fortransportationinformation,
pleasereferto“Technical
Specifications”.
• Donotleaveyourmonitorinacar/
trunkunderdirectsunlight.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given in
this manual have been followed�
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document�
Notes, Cautions and Warnings
Throughout this guide, blocks of text may
be accompanied by an icon and printed
in bold or italic type� These blocks contain
notes, cautions or warnings� They are
used as follows:
Note
This icon indicates important information
and tips that help you make better use of
your computer system�
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data�
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem�
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specic
presentation of the warning is mandated
by the relevant regulatory authority
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1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste� You are responsible for disposal
of this equipment through a designated
waste electrical and electronic equipment
collection� To determine the locations for
dropping o such waste electrical and
electronic, contact your local government
oce, the waste disposal organization
that serves your household or the store
at which you purchased the product�
Your new monitor contains materials that
can be recycled and reused� Specialized
companies can recycle your product
to increase the amount of reusable
materials and to minimize the amount to
be disposed of�
All redundant packing material has been
omitted� We have done our utmost to
make the packaging easily separable into
mono materials�
Please nd out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative�
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives to
optimize the environmental performance
of the organization's product, service and
activities�
From the planning, design and
production stages, Philips emphasizes
the important of making products
that can easily be recycled� At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors, which
recycle all materials (products and related
packaging material) in accordance with
all Environmental Laws and taking back
program with the contractor company
Your display is manufactured with high
quality materials and components which
can be recycled and reused�
To learn more about our recycling
program please visit
http://www�philips�com/a-w/about/
sustainability�html
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2. Setting up the monitor
2.1 Installation
1
Package contents
*DP *HDMI
AC/DC Adapter
* Earphone-Hang
* USB A-B
Quick start
Register your product and get support at www.philips.com/welcome
27M1N5500Z
27M1N5500ZA
*Dierent according to region
Note
Use only AC/DC adapter model: Philips
ADPC2090�
2
Install the base
1� Place the monitor face down on a
smooth surface� Pay attention not to
scratch or damage the screen�
2� Hold the stand with both hands
(1) Gently attach the base to the
stand�
(2) Use your ngers to tighten the
screw located at the bottom of the
base�
(3) Use a screwdriver to tighten the
screw located at the bottom of the
base, and secure the base to the
stand tightly
(4) Gently attach the stand to the
VESA mount area until the latch
locks the stand�
2
1
4
3
Caution
Place the monitor face down on a smooth
surface� Pay attention not to scrath or
damage the screen�
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3
Connecting to your PC
Fast Charger
1
2 3
4
5
6
7
8
9 10 11
12
USB hub
1
2
2
USB A-B
Earphone-Hang
1
AC/DC power input
2
HDMI 1 input
3
HDMI 2 input
4
DisplayPort 1 input
5
DisplayPort 2 input
6
Audio Out
7
USB downstream/USB fast charger
8
USB downstream
9
USB downstream/USB fast charger
10
USB downstream
11
USB UP
12
Kensington anti-theft lock
Connect to PC
1� Connect the power cord to the back
of the monitor rmly.
2� Turn o your computer and unplug
its power cable�
3� Connect the monitor signal cable to
the video connector on the back of
your computer
4� Plug the power cord of your
computer and your monitor into a
nearby outlet�
5� Turn on your computer and monitor
If the monitor displays an image,
installation is complete�
4
USB hub
To comply with International energy
standards, the USB hub/ports of this
monitor are disabled during Sleep and
Power O modes.
Connected USB devices will not work in
this state.
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5
USB charging
This display has USB ports capable of
standard power output including some
with USB Charging function (identiable
with power icon
USB
). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The display must be powered ON at all
times to be able to use this function.
Note
If you Turn OFF your monitor via the
power switch at any given time, all the
USB ports will power OFF
Warning
USB 2�4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by USB3�2 or higher version, which may
result in a decreased eciency of the
radio transmission� Should this happen,
please try the following methods to help
reduce the eects of interference.
• TrytokeepUSB2.0receiversaway
fromUSB3.2orhigherversionof
connection port�
• UseastandardUSBextensioncable
orUSBhubtoincreasethespace
betweenyourwirelessreceiverand
theUSB3.2orhigherversionof
connection port�
2.2 Operating the monitor
1
Description of the control buttons
Press to switch power on�
Press more than 3 seconds to
switch power o.
Access the OSD menu
Conrm the OSD adjustment.
Adjust the Game Setting�
Adjust the OSD menu�
Change the signal input
source�
Adjust the OSD menu�
SmartImage Game menu�
There are multiple selections:
FPS, Racing, RTS, Gamer 1,
Gamer 2, LowBlue Mode,
EasyRead, SmartUniformity,
and O.
When the monitor receives
HDR signal, SmartImage
will show HDR menu� There
are multiple selections: HDR
Game, HDR Movie, HDR
Photo, Personal, and O.
Return to previous OSD level
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2
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature
in all Philips LCD monitors� It allows an
end user to adjust screen performance
or select functions of the monitors
directly through an on-screen instruction
window� A user friendly on screen display
interface is shown as below:
<
 




 

  

 



 

 


Basic and simple instruction on the
control keys
To access the OSD menu on this Philips
display simply use the single toggle
button on the rear side of the display
The single button operates like a joystick�
To move the cursor, simply toggle the
button in four directions� Press the
button to select desired option�
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display� You can use
this as a reference when you want to
work your way around the dierent
adjustments later on�
Main menu Sub menu
Picture
OSD Setting
Setup
Language
Color
Input
Audio
LowBlue
Mode
Horizontal
Vertical
Transparency
OSD Time Out
English, Deutsch, Español, Ελληνική, Français, Italiano, Magyar
Nederlands, Português, Português do BrasilPolskiРусский ,
SvenskaSuomiTürkçeČeštinaУкраїнська, 简体中文,
繁體中文,日本語,한국어
Color Temperature
sRGB
User Dene
1 HDMI 2.0
2 HDMI 2.0
Sharpness
SmartContrast
Brightness
Contrast
SmartImage HDR
SmartImage
Mute
Gamma
Pixel Orbiting
Over Scan
DisplayPort1
DisplayPort2
On
O
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
0~100
0~100
0~100
On, O
0~100
HDR Game, HDR Movie, HDR Photo,
Personal, O
FPS, Racing, RTS, Gamer1, Gamer2,
LowBlue Mode, EasyRead, SmartUniformity, O
On, O
On, O
1.8, 2.0, 2.2, 2.4, 2.6
Information
On, O
Resolution
Notication
Reset
Yes, No
Volume
On, O
1, 2, 3, 4
SmartSize
Panel Size
1:1
Aspect
17'': (5:4)
19'': (5:4)
19''W: (16:10)
22''W: (16:10)
18.5W'': (16:9)
19.5''W: (16:9)
20''W: (16:9)
21.5''W: (16:9)
23''W: (16:9)
24''W: (16:9)
27''W: (16:9)
Game Setting
SmartResponse
SmartFrame
Crosshair
Low Input Lag
MPRT Level
MPRT
On, O
O, Fast , Faster, Fastest
On, O
0~20
On, O
Adaptive Sync
On, O
On, O
Size (1, 2, 3, 4, 5, 6, 7)
Brightness (0~100)
Contrast(0~100)
H. position
V. position
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9
Note (27M1N5500Z)
• MPRT: To reduce motion blur, LED
backlight will strobe synchronously
with screen refresh, which may cause
noticeable brightness change.
• 75Hz refresh rate or higher is required
for MPRT.
• AMD FreeSync™ Premium and MPRT
cannot be enabled simultaneously.
• MPRT is to adjust brightness for blur
reduction, so cannot adjust brightness
while MPRT is turned on.
• MPRT is gaming-optimized mode.
Turn on MPRT may cause noticeable
screen ickering. It is recommended
to turn o when you are not using the
gaming function.
• This Philips monitor is certied with
AMD FreeSync™ Premium. The tech-
nology is used to match the refresh
rate of the monitor to the graphic
cards. Providing the smoothest gam-
ing experience by reducing or elimi-
nating judder, tearing, and stuttering.
Enabling Adaptive-Sync from the On-
Screen Display menu will automati-
cally activate the appropriate technol-
ogy depending on the graphics card
installed in your computer:
If using an AMD Radeon graphics
card, FreeSync will be enabled.
• Go to www.philips.com/support to
download the latest version of leaet
to get more information on FreeSync
certication.
Note (27M1N5500ZA)
• MPRT: To reduce motion blur, LED
backlight will strobe synchronously
with screen refresh, which may cause
noticeable brightness change.
• 75Hz refresh rate or higher is required
for MPRT.
• AMD FreeSync™ Premium/NVIDIA® G-
SYNC® Compatible and MPRT cannot
be enabled simultaneously.
• MPRT is to adjust brightness for blur
reduction, so cannot adjust brightness
while MPRT is turned on.
• MPRT is gaming-optimized mode.
Turn on MPRT may cause noticeable
screen ickering. It is recommended
to turn o when you are not using the
gaming function.
• This Philips monitor is certied with
AMD FreeSync™ Premium/NVIDIA® G-
SYNC® Compatible. The technology is
used to match the refresh rate of the
monitor to the graphic cards. Provid-
ing the smoothest gaming experience
by reducing or eliminating judder,
tearing, and stuttering.
Enabling Adaptive-Sync from the On-
Screen Display menu will automati-
cally activate the appropriate technol-
ogy depending on the graphics card
installed in your computer:
If using an AMD Radeon graphics
card, FreeSync will be enabled.
If using an NVIDIA GeForce
graphics card, G-Sync compatible
will be enabled.
• Go to www.philips.com/support to
download the latest version of leaet
to get more information on FreeSync/
G-Sync Compatible certication.
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10
3
Resolution notication
This monitor is designed for optimal
performance at its native resolution,
2560 x 1440� When the monitor is
powered on at a dierent resolution, an
alert is displayed on screen: Use 2560 x
1440 for best results�
Display of the native resolution alert can
be switched o from Setup in the OSD
(On Screen Display) menu�
4
Physical Function
Tilt
20°
-5°
Swivel
-45°
+45°
Height adjustment
130mm
Pivot
90°-90°
0°0°
Warning
• Toavoidpotentialscreendamage,
suchaspanelpeeling,ensurethat
themonitordoesnottiltdownward
bymorethan-5degrees.
• Donotpressthescreenwhile
adjustingtheangleofthemonitor.
Grasponlythebezel.
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11
2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury
1� Place the monitor face down on a
smooth surface� Pay attention not to
scratch or damage the screen� Then
lift the monitor stand�
2� While keeping the release button
pressed, tilt the base and slide it out�
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface�
VESA Mounting Screw M4� Always
contact manufacturer for wall-mount
installation�
100mm
100mm
-5°
90°
* Display design may dier from those
illustrated�
Warning
• Toavoidpotentialscreendamage,
suchaspanelpeeling,ensurethat
themonitordoesnottiltdownward
bymorethan-5degrees.
• Donotpressthescreenwhile
adjustingtheangleofthemonitor.
Grasponlythebezel.
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3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for dierent types
of content, dynamically adjusting
brightness, contrast, color and sharpness
in real time� Whether you're working
with text applications, displaying images
or watching a video, Philips SmartImage
delivers great optimized monitor
performance�
Why do I need it?
You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness, contrast,
color and sharpness in real time
to enhance your monitor viewing
experience�
How does it work?
SmartImage is an exclusive, leading edge
Philips technology that analyzes the
content displayed on your screen� Based
on a scenario you select, SmartImage
dynamically enhances the contrast, color
saturation and sharpness of images to
enhance the contents being displayed -
all in real time with the press of a single
button�
How to enable SmartImage?
1� Toggle to the left to launch the
SmartImage on screen display
2� Toggle to the up or down to select
between the smartImage modes
3� TheSmartImageonscreendisplay
willremainonscreenfor5seconds,
oryoucanalsotoggletotheleftto
makeconrmation.
There are multiple selections: FPS, Racing,
RTS, Gamer 1, Gamer 2, LowBlue Mode,
EasyRead, SmartUniformity and O.

 
 
 







FPS: ForplayingFPS(FirstPerson
Shooters)games.Improvesdark
themeblackleveldetails.
Racing: ForplayingRacinggames.
Providesfastestresponsetimeand
highcolorsaturation.
RTS: For playing RTS (Real Time
Strategy)games,auser-selected
portioncanbehighlightedforRTS
games(throughSmartFrame).The
picturequalitycanbeadjustedfor
thehighlightedportion.
Gamer 1: User’spreferencesettings
savedasGamer1.
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13
Gamer 2: User’spreferencesettings
savedasGamer2.
LowBlue Mode:LowBlueModefor
easyon-the-eyesproductivityStudies
haveshownthatjustasultra-
violetrayscancauseeyedamage,
shortwavelengthbluelightrays
fromLEDdisplayscancauseeye
damageandaffectvisionovertime.
Developedforwellbeing,Philips
LowBlueModesettingusesasmart
softwaretechnologytoreduce
harmfulshortwavebluelight.
EasyRead: Helpsimprovereading
oftextbasedapplicationlikePDF
ebooks.Byusingaspecialalgorithm
whichincreasesthecontrastand
boundarysharpnessoftextcontent,
thedisplayisoptimizedfora
stress-freereadingbyadjusting
thebrightness,contrastandcolor
temperatureofthemonitor.
SmartUniformity: Fluctuationsin
brightnessandcolorondifferent
partsofascreenareacommon
phenomenonamongLCDdisplays.
Typicaluniformityismeasured
around75-80%.ByenablingPhilips
SmartUniformityfeature,display
uniformityisincreasedtoabove
95%.Thisproducesmoreconsistent
andtrueimages.
Off: No optimization by
SmartImage
GAME
When this display receives HDR signal
from the connected device, select a
picture mode that best ts your needs.
There are multiple selections: HDR Game,
HDR Movie, HDR Photo, Personal, and
O.
 


 
 
 
HDR Game: Idealsettingtooptimize
forplayingvideogames.With
brighterwhiteanddarkerblack,the
gamingsceneisvividandrevealing
moredetails,easilyspotenemies
hidinginthedarkcornerand
shadows.
HDR Movie: Idealsettingfor
watchingHDRmovie.Deliverbetter
contrastandbrightnessformore
realisticandimmerseviewing
experience.
HDR Photo: Enhancingred,green,
andbluefortrue-to-lifevisuals.
Personal: Customizeavailable
settingsinpicturemenu.
Off: No optimization by SmartImage
HDR�
Note
To switch o HDR function, please
disable from Input device and its content�
Inconsistent HDR settings between
input device and monitor may cause
unsatisfying images�
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3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds�
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content� SmartContrast dynamically
controls contrast and adjusts backlighting
for clear, crisp, bright gaming and video
images or displays clear, readable text for
oce work. By reducing your monitor's
power consumption, you save on energy
costs and extend the lifetime of your
monitor
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity� This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games�
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4. AMD FreeSync
TM
Pre-
mium
PC gaming has long been an imperfect
experience because GPUs and monitors
update at dierent rates. Sometimes
a GPU can render many new pictures
during a single update of the monitor,
and the monitor will show pieces of each
picture as a single image� This is called
“tearing. Gamers can x tearing with
a feature called “v-sync,” but the image
can become jerky as the GPU waits on
the monitor to call for an update before
delivering new pictures�
The responsiveness of mouse input and
overall frames per second are reduced
with v-sync, too� AMD FreeSync
TM
Premium technology eliminates all of
these problems by letting the GPU update
the monitor the moment a new picture is
ready, leaving gamers with unbelievably
smooth, responsive, tearing-free games�
Followed by the graphic card that are
compatible�
Operating system
• Windows 10/8.1/8/7
Graphic Card: R9 290/300 Series & R7
260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260
Processor A-Series Desktop and
Mobility APUs
• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K
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16
5. NVIDIA® G-SYNC®
Compatible (27M1N-
5500ZA)
When playing intense games with high
refresh rates, screen tearing may appear
without optimal graphics
synchronization� Certified as NVIDIA®
G-SYNC® Compatible, variable refresh
rate (VRR) reducing screen tearing and
syncing your monitor’s refresh rate
with your graphic card’s output for a
smoother gaming experience� Scenes
appear instantly, objects look sharper,
and gameplay is smooth, giving you a
stunning visual experience and a serious
competitive edge�
Note
• Forbestoutputperformance,please
alwaysensurethatyourgraphiccard
iscapableofachievingthemaximum
resolutionandrefreshrateofthis
Philipsdisplay.
• NVIDIA®G-SYNC®supportinterface:
DisplayPort.
• Makesureyourgraphiccard
supportsNVIDIA®G-SYNC®.
• MakesuretoupdateNVIDIA®
G-SYNC®drivertothelatestversion,
seemoreinformationonNVIDIA
website:https://www.nvidia.com/.
• ©2019NVIDIA,theNVIDIAlogo,
andNVIDIAG-SYNCaretrademarks
and/orregisteredtrademarksof
NVIDIACorporationintheU.S.and
othercountries.
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17
6. HDR
HDR Settings in Windows10 system�
Steps
1� Rightclickonthedesktop,enterto
Displaysettings.
2� Selectthedisplay/monitor.
3� Adjustresolutionto2560x1440
Turnthe“HDRandWCG”toon
mode.
4� AdjustBrightnessforSDRcontent.
Note
Windows10 edition is required; always
upgrade to the most updated version�
Below linkage is for the further more
information from mircrosoft ocial
website�
https://support�microsoft�com/en-
au/help/4040263/windows-10-hdr-
advanced-color-settings
STEP 5
Note
To switch o HDR function, please
disable from Input device and its content�
Inconsistent HDR settings between
input device and monitor may cause
unsatisfying images�
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7. Technical Specifications
Picture/Display
Monitor Panel Type IPS Technology
Backlight W-LED
Panel Size 27" W (68.5 cm)
Aspect Ratio 16:9
Pixel Pitch 0.2331 (H) mm x 0.2331 (V) mm
Contrast Ratio(typ.) 1000:1
Optimum Resolution
2560 x 1440 @ 144 Hz (HDMI)
2560 x 1440 @ 170 Hz (DP)
Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.)
Monitor Colors 1.07B
Flicker Free YES
Picture Enhancement SmartImage Game /SmartImage HDR
Vertical Refresh Rate
48 Hz - 144 Hz (HDMI)
48 Hz - 170 Hz (DP)
Horizontal Frequency
30 KHz - 230 KHz (HDMI)
30 KHz - 255 KHz (DP)
SmartUniformity YES
Delta E YES
sRGB YES
Color Gamut YES
LowBlue Mode YES
HDR YES
EasyRead YES
AMD FreeSync
TM
Premium
YES
NVIDIA® G-SYNC®
Compatible
YES (27M1N5500ZA)
Connectivity
Connectors
2 x HDMI 2.0 (HDCP 2.2)
2 x DisplayPort 1.4 (HDCP 2.2)
1 x Audio out
1 x USB-B (upstream)
4 x USB-A, downstream with x2 fast charge BC 1.2 (5V/1.5A)
Sync input Separate Sync
Convenience
Built-in speakers 5W x 2 (27M1N5500ZA)
OSD Languages
English, German, Spanish, Greek, French, Italian, Hungarian,
Dutch, Portuguese, Brazil Portuguese, Polish, Russian,
Swedish, Finnish, Turkish, Czech, Ukranian, Simplied
Chinese, Traditional Chinese, Japanese, Korean
Other Convenience VESA mount (100 x 100 mm), Kensington Lock
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19
Plug & Play
Compatibility
DDC/CI, sRGB, Windows 10/8.1/8/7, Mac OS X
Stand
Tilt -5 / +20 degree
Swivel -45 / +45 degree
Height adjustment 130 mm
Pivot -90 / +90 degree
Power (27M1N5500Z)
Consumption
AC Input Voltage
at 100VAC ,
60Hz
AC Input Voltage
at 115VAC ,
60Hz
AC Input Voltage
at 230VAC, 50Hz
Normal Operation 30.6 W (typ.) 31.3 W (typ.) 31.7 W (typ.)
Sleep (Standby mode) 0.5 W (typ.) 0.5 W (typ.) 0.5 W (typ.)
O mode 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)
Heat Dissipation*
AC Input Voltage
at 100VAC ,
60Hz
AC Input Voltage
at 115VAC ,
60Hz
AC Input Voltage
at 230VAC ,
50Hz
Normal Operation
104.4 BTU/hr
(typ.)
106.8 BTU/hr
(typ.)
108.2 BTU/hr
(typ.)
Sleep (Standby mode)
1.71 BTU/hr
(typ.)
1.71 BTU/hr
(typ.)
1.71 BTU/hr
(typ.)
O mode
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply External, 100-240V AC, 50-60Hz
Power (27M1N5500ZA)
Consumption
AC Input Voltage
at 100VAC ,
60Hz
AC Input Voltage
at 115VAC ,
60Hz
AC Input Voltage
at 230VAC, 50Hz
Normal Operation 32.0 W (typ.) 31.8 W (typ.) 31.7 W (typ.)
Sleep (Standby mode) 0.5 W (typ.) 0.5 W (typ.) 0.5 W (typ.)
O mode 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)
Heat Dissipation*
AC Input Voltage
at 100VAC ,
60Hz
AC Input Voltage
at 115VAC ,
60Hz
AC Input Voltage
at 230VAC ,
50Hz
Normal Operation
109.2 BTU/hr
(typ.)
108.5 BTU/hr
(typ.)
108.2 BTU/hr
(typ.)
Sleep (Standby mode)
1.71 BTU/hr
(typ.)
1.71 BTU/hr
(typ.)
1.71 BTU/hr
(typ.)
O mode
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
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20
Power Supply External, 100-240V AC, 50-60Hz
Dimensions
Product with stand (WxHxD) 614 x 549 x 212 mm
Product without stand
(WxHxD)
614 x 363 x 43 mm
Product with packaging
(WxHxD)
780 x 521 x 224 mm
Weight
Product with stand
27M1N5500Z: 4.68 kg
27M1N5500ZA: 4.80 kg
Product without stand
27M1N5500Z: 3.28 kg
27M1N5500ZA: 3.40 kg
Product with packaging
27M1N5500Z: 9.53 kg
27M1N5500ZA: 9.74 kg
Operating Condition
Temperature range
(operation)
0°C to 40°C
Relative humidity
(operation)
20% to 80%
Atmospheric pressure
(operation)
700 to 1060hPa
Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity
(Non-operation)
10% to 90%
Atmospheric pressure
(Non-operation)
500 to 1060hPa
Environmental and energy
ROHS YES
Packaging 100% recyclable
Specic Substances 100% PVC BFR free housing
Cabinet
Color Black
Finish Texture
Note
1� This data is subject to change without notice� Go to www�philips�com/support to
download the latest version of leaet.
2� SmartUniformity and Delta E information sheets are included in the box�
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7.1 Resolution & Preset Modes
Maximum Resolution
2560 × 1440 @ 144 Hz (HDMI)
2560 × 1440 @ 170 Hz (DP)
Recommended Resolution
2560 x 1440 @ 60 Hz
H� freq
(kHz)
Resolution V� freq (Hz)
31.469 640x480 59.94
35 640x480 66.667
37.861 640x480 72.809
37.5 640x480 75
51.08 640x480 99.769
61.91 640x480 119.518
31.469 720x400 70.087
29.855 720x480 59.710
31.25
720x576
50
35.156 800x600 56.25
37.879 800x600 60.317
48.077
800x600
72.188
46.875 800x600 75
63.684 800x600 99.662
76.302 800x600 119.97
49.725 832x624 74.551
48.363 1024x768 60.004
56.476 1024x768 70.069
60.023 1024x768 75.029
81.577 1024x768 99.972
97.551
1024x768
119.989
63.981
1280x1024
60.02
79.975 1280x1024 75.025
67.5 1920x1080 60
88.787 2560x1440 59.951
182.817 2560x1440 119.880
H� freq
(kHz)
Resolution V� freq (Hz)
222.056
2560x1440
143.912
241.995 2560x1440 164.623 (DP)
248.201 2560x1440 170.001 (DP)
Note
Please notice that your display works
best at native resolution of 2560 x 1440�
For best display quality, please follow this
resolution recommendation�
For best output performance, please
always ensure that your graphic card
is capable of achieving the maximum
resolution and refresh rate of this Philips
display
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8. Power Management
If you have VESA DPM compliance display
card or software installed in your PC, the
monitor can automatically reduce its
power consumption when not in use� If
an input from a keyboard, mouse or other
input device is detected, the monitor will
'wake up' automatically� The following
table shows the power consumption and
signaling of this automatic power saving
feature:
27M1N5500Z:
Power Management Denition
VESA
Mode
Video H-sync V-sync
Power
Used
LED
Color
Active ON Yes Yes
31.3 W
(typ.)
84.2 W
(max.)
White
Sleep
(Standby
mode)
OFF No No
0.5 W
(typ.)
White
(blink)
O mode OFF - - 0.3 W OFF
27M1N5500ZA:
Power Management Denition
VESA
Mode
Video H-sync V-sync
Power
Used
LED
Color
Active ON Yes Yes
31.8 W
(typ.)
87.5 W
(max.)
White
Sleep
(Standby
mode)
OFF No No
0.5 W
(typ.)
White
(blink)
O mode OFF - - 0.3 W OFF
The following setup is used to measure
power consumption on this monitor
• Nativeresolution:2560x1440
• Contrast:50%
• Brightness:70%
• Colortemperature:6500kwithfull
white pattern
Note
This data is subject to change without
notice�
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23
9. Customer care and
warranty
9.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products� We use some of the
industry's most advanced manufacturing
processes and practice stringent quality
control� However, pixel or sub pixel
defects on the TFT Monitor panels used
in at panel monitors are sometimes
unavoidable� No manufacturer can
guarantee that all panels will be
free from pixel defects, but Philips
guarantees that any monitor with an
unacceptable number of defects will be
repaired or replaced under warranty
This notice explains the dierent types
of pixel defects and denes acceptable
defect levels for each type� In order to
qualify for repair or replacement under
warranty, the number of pixel defects on
a TFT Monitor panel must exceed these
acceptable levels� For example, no more
than 0�0004% of the sub pixels on a
monitor may be defective� Furthermore,
Philips sets even higher quality standards
for certain types or combinations of pixel
defects that are more noticeable than
others� This policy is valid worldwide�
Sub pixels
Pixels
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
of red, green and blue� Many pixels
together form an image� When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel� When all are dark, the three
colored sub pixels together appear as a
single black pixel� Other combinations of
lit and dark sub pixels appear as single
pixels of other colors�
Types of Pixel Defects
Pixel and sub pixel defects appear on the
screen in dierent ways. There are two
categories of pixel defects and several
types of sub pixel defects within each
category
Bright Dot Defects
Bright dot defects appear as pixels or sub
pixels that are always lit or 'on'� That is, a
bright dot is a sub-pixel that stands out
on the screen when the monitor displays
a dark pattern� There are the types of
bright dot defects�
One lit red, green or blue sub pixel�
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
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24
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable, Philips
also species tolerances for the proximity
of pixel defects�
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Monitor panel
in a Philips at panel monitor must have
pixel or sub pixel defects exceeding the
tolerances listed in the following tables�
Three adjacent lit sub pixels (one white
pixel)�
Note
A red or blue bright dot must be
more
than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots�
Black Dot Defects
Black dot defects appear as pixels or sub
pixels that are always dark or 'o'. That is,
a dark dot is a sub-pixel that stands out
on the screen when the monitor displays
a light pattern� These are the types of
black dot defects�
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25
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 2
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 4 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 4 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
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26
9.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www�philips�com/support website for details or contact your local
Philips Customer Care Center
For extended warranty, if you would like to extend your general warranty period, an Out
of Warranty service package is oered via our Certied Service Center.
For Warranty Period please refer to Warranty Statement in Regulation & Service
Information Manual�
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date� During the extended warranty period, the
service includes pickup, repair and return service, however the user will be responsible for
all costs accrued�
If the Certied Service Partner cannot perform the required repairs under the oered
extended warranty package, we will nd alternative solutions for you, if possible, up to
the extended warranty period you have purchased�
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details�
Philips Customer Care Center number listed below
Local Standard
Warranty Period
Extended Warranty
Period
Total Warranty Period
Depend on
dierent Regions
+ 1 Year Local Standard warranty period +1
+ 2 Years Local Standard warranty period +2
+ 3 Years Local Standard warranty period +3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to Regulation & Service Information Manual for regional service hotline,
which is available on the Philips website support page�
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27
10. Troubleshooting &
FAQs
10�1 Troubleshooting
This page deals with problems that can
be corrected by a user� If the problem
still persists after you have tried these
solutions, contact Philips customer service
representative�
Common Problems
No Picture (Power LED not lit)
Make sure the power cord is plugged
into the power outlet and into the
back of the monitor
First, ensure that the power button
on the rear of the monitor is in the
OFF position, then press it to the ON
position�
No Picture (Power LED is White)
Make sure the computer is turned on�
Make sure the signal cable is properly
connected to your computer
Make sure the monitor cable has no
bent pins on the connect side� If yes,
repair or replace the cable�
The Energy Saving feature may be
activated
Screen says
  
Make sure the monitor cable
is properly connected to your
computer� (Also refer to the Quick
Start Guide)�
Check to see if the monitor cable has
bent pins�
Make sure the computer is turned on�
AUTO button doesn't function
The auto function is applicable only
in VGA-Analog mode� If the result is
not satisfactory, you can do manual
adjustments via the OSD menu�
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary
Visible signs of smoke or sparks
Do not perform any troubleshooting
steps
Disconnect the monitor from mains
power source immediately for safety
Contact with Philips customer service
representative immediately
Imaging Problems
Image is not centered
Adjust the image position using
the Auto” function in OSD Main
Controls�
Adjust the image position using the
Phase/Clock of Setup in OSD Main
Controls� It is valid only in VGA mode�
Image vibrates on the screen
Check that the signal cable is properly
securely connected to the graphics
board or PC�
Vertical icker appears
Adjust the image using the Auto”
function in OSD Main Controls�
Eliminate the vertical bars using the
Phase/Clock of Setup in OSD Main
Controls� It is valid only in VGA mode�
Horizontal icker appears
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28
Adjust the image using the Auto”
function in OSD Main Controls�
Eliminate the vertical bars using the
Phase/Clock of Setup in OSD Main
Controls� It is valid only in VGA mode�
Image appears blurred, indistinct or too
dark
Adjust the contrast and brightness on
On-Screen Display
An "after-image", "burn-in" or "ghost
image" remains after the power has been
turned o.
Uninterrupted display of still or static
images over an extended period may
cause "burn-in", also known as "after-
imaging" or "ghost imaging", on your
screen� "Burn-in", "after-imaging",
or "ghost imaging" is a well-
known phenomenon in LCD panel
technology� In most cases, the "burn-
in" or "after-imaging" or "ghost
imaging" will disappear gradually
over a period of time after the power
has been switched off�
Always activate a moving screen
saver program when you leave your
monitor unattended�
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content�
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
after-imaging” or “ghost imaging”
symptoms that will not disappear
and cannot be repaired� The damage
mentioned above is not covered
under your warranty
Image appears distorted� Text is fuzzy or
blurred�
Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution�
Green, red, blue, dark, and white dots
appears on the screen
The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail�
* The "power on" light is too strong and
is disturbing
You can adjust “power on” light using
the power LED Setup in OSD main
Controls�
For further assistance, refer to the Service
contact information listed in Regulation &
Service Information Manual and contact
Philips customer service representative�
* Functionality dierent according to
display
10�2 General FAQs
Q1: When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans�: Recommended resolution for this
monitor: 2560 x 1440�
Unplug all cables, then connect your
PC to the monitor that you used
previously
In the Windows Start Menu, select
Settings/Control Panel� In the Control
Panel Window, select the Display
icon� Inside the Display Control Panel,
select the 'Settings' tab� Under the
setting tab, in box labelled 'desktop
area', move the sidebar to 2560 x
1440 pixels�
Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK�
Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 2560 x 1440
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29
Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor
Turn on your monitor and then turn
on your PC�
Q2: What is the recommended refresh
rate for LCD monitor?
Ans�: Recommended refresh rate in LCD
monitors is 60 Hz, In case of any
disturbance on screen, you can
set it up to 75 Hz to see if that
removes the disturbance�
Q3: What are the .inf and .icm les?
How do I install the drivers (�inf
and �icm)?
Ans.: These are the driver les for your
monitor� Your computer may
ask you for monitor drivers (�inf
and .icm les) when you rst
install your monitor� Follow the
instructions in your user manual,
monitor drivers (.inf and .icm les)
will be installed automatically
Q4: How do I adjust the resolution?
Ans�: Your video card/graphic driver
and monitor together determine
the available resolutions� You can
select the desired resolution under
Windows
®
Control Panel with the
"Display properties"�
Q5: What if I get lost when I am
making monitor adjustments via
OSD?
Ans�: Simply press the button, then
select [Reset] to recall all the
original factory settings�
Q6: Is the LCD screen resistant to
scratches?
Ans�: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects� When handling the
monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may aect
your warranty conditions�
Q7: How should I clean the LCD
surface?
Ans�: For normal cleaning, use a clean,
soft cloth� For extensive cleaning,
please use isopropyl alcohol� Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc�
Q8: Can I change the color setting of
my monitor?
Ans�: Yes, you can change your color
setting through OSD control as
the following procedures�
Press button to show the OSD (On
Screen Display) menu
Press button to select the option
[Color] then press button to enter
color setting, there are three settings
as below�
1� Color Temperature: The settings
are Native, 5000K, 6500K, 7500K,
8200K, 9300K and 11500K� With
settings in the 5000K range the
panel appears "warm, with a
red-white color tone", while a
11500K temperature yields "cool,
bluewhite toning"�
2� sRGB: This is a standard setting
for ensuring correct exchange of
colors between dierent device
(e�g� digital cameras, monitors,
printers, scanners, etc)�
3. User Dene: The user can choose
his/her preference color setting by
adjusting red, green, blue color
Note
A measurement of the color of light
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30
radiated by an object while it is being
heated� This measurement is expressed in
terms of absolute scale, (degrees Kelvin)�
Lower Kevin temperatures such as 2004K
are red; higher temperatures such as
9300K are blue� Neutral temperature is
white, at 6504K�
Q9: Can I connect my LCD monitor to
any PC, workstation or Mac?
Ans�: Yes� All Philips LCD monitors are
fully compatible with standard
PCs, Macs and workstations� You
may need a cable adapter to
connect the monitor to your Mac
system� Please contact your Philips
sales representative for more
information�
Q10: Are Philips LCD monitors Plug-
and- Play?
Ans�: Yes, the monitors are Plug-and-
Play compatible with Windows
10/8�1/8/7, Mac OSX�
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans�: Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or
"ghost imaging", on your screen�
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology� In most cases, the
"burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of time
after the power has been switched
o.
Always activate a moving screen
saver program when you leave
your monitor unattended�
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content�
Warning
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired� The
damage mentioned above is not covered
under your warranty
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans�: Your LCD monitor works best at its
native resolution of 2560 x 1440�
For best display, please use this
resolution�
Q13: How to unlock/lock my hot key?
Ans�: Please press for 10 seconds
to unlock/lock the hot key, by
doing so, your display pops out
Attention” to show the unlock/
lock status as shown below
illustrators�
  
  
Q14: Where can I nd Regulation
& Service Information Manual
mentioned in EDFU?
Ans�: Regulation & Service Information
Manual can be download on the
Philips website support page�
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2021 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered
trademarks of Koninklijke Philips N.V. and are used under license.
Specications are subject to change without notice.
Version: 27M1N5500E1T

Specifications

Indexed Terms: Monitor

Philips 27M1N5500ZA/01 Questions and Answers

Questions and Answers

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