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ANCONA LIMITED LIFETIME
WARRANTY
This Ancona Sink product (the “Product”) is warranted by AMS, in the manner fully set forth below, to be free from
defects in material and workmanship and to operate properly in accordance with specifications, provided that it is
used under the normal operating conditions and for ordinary home use and service in Canada and the USA.
AMS provides a limited lifetime warranty on manufacturing defects in material and workmanship for its Products.
This warranty applies to the initial domestic installation only and only to the original owner/purchaser. Proof of
purchase (original sales receipt) must be made available to AMS for all warranty claims. This limited warranty does
not apply to commercial installations. The warranty for commercial installations is 90 days.
AMS will repair or replace at no charge excluding shipping and labour costs any sink that has been proven to be
defective under normal residential use (or, if the Product is no longer available, replace the defective Product with
a comparable Product of equal or greater value). This lifetime limited warranty DOES NOT apply to any defects or
damages caused by, installation, alterations, accidents, negligence, abuse, misuse, environmental factors or lack
of proper maintenance. Chips, scratches and stains are not considered manufacturing defects, and this warranty
DOES NOT apply to chips scratches and stains that occur with normal use. The limited lifetime warranty excludes
labour costs and all shipping costs to and from the manufacturer and will be the responsibility of the purchaser.
AMS is not liable for any damage to persons or property incurred in the installation and/or removal of the sink. AMS
will not be responsible for the cost of repair or replacement of any materials used in the installation of the sink
including but not limited to tiles, granite, marble, etc. This warranty excludes any accessories that are included with
the sink including basket strainers.
AMS’S SOLE OBLIGATION AND THE CUSTOMER’S SOLE REMEDY FOR ANY DEFECTIVE PRODUCT OR
PART THEREOF SHALL BE LIMITED TO THE REPAIR AND REPLACEMENT THEREOF. AMS’S ENTIRE
AGGREGATE LIABILITY UNDER THE WARRANTY SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE
OF THIS PRODUCT (EXCEPT WHERE AMS, IN ITS SOLE DISCRETION, DECIDES TO REPLACE THE
PRODUCT WITH A PRODUCT OF GREATER VALUE).
PRIOR TO RETURNING ANY PRODUCT TO AMS, THE CUSTOMER MUST FIRST OBTAIN A RETURN
AUTHORIZATION NUMBER AND SHIPPING INSTRUCTIONS FROM AMS (AN “AUTHORIZATION”) BY
CALLING THE FOLLOWING NUMBER: 1-800-350-4562.
After having obtained an Authorization from AMS, the customer should promptly ship the Product to the address
specified in the Authorization with the following documentation:
- a complete description of the problem;
- the Product model number;
- the date and location of Product purchase; and
- the original sales receipt to be valid.
This Warranty does not cover and AMS shall not be responsible for: (i) service calls to correct the installation of the
Product, to instruct the customer on how to use the Product or any other customer education; (ii) accessory parts,
such as strainers; (iii) service outside the covered service area and (iv) labour costs associated with the removal,
shipping and reinstallation cost or other contingent expenses.
Damages caused by accident, fire, lightning, brown-out, leaking, superior force, improper installation, handling or
operation, error, use for non-domestic purposes, shipping damage, negligence, abuse, misuse, unauthorized
repair, whether performed by the customer or a third party, or improper care or maintenance WILL IMMEDIATELY
RENDER THIS WARRANTY NULL AND VOID AND AMS WILL BE RELIEVED FROM ITS OBLIGATION TO
WARRANT THE PRODUCT.
AMS WILL NOT BE LIABLE FOR DAMAGES TO PERSONS OR PROPERTY IN CONNECTION WITH THE
INSTALLATION, REPAIR OR REPLACEMENT OF THE PRODUCT, NOR FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, INJURY OR COSTS OF
ANY NATURE, INCLUDING, WITHOUT LIMITATION, LOSS OF USE OR MALFUNCTION RELATING TO THIS
PRODUCT. THIS WARRANTY IS NOT TRANSFERABLE OR ASSIGNABLE TO ANY PERSON.
SAVE AS HEREIN PROVIDED, THERE ARE NO OTHER WARRANTIES, CONDITIONS, REPRESENTATIONS
OR GUARANTEES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, MADE OR INTENDED BY AMS OR ITS
AUTHORIZED DISTRIBUTORS.
Some provinces or states may not allow limitations on the exclusion or limitation of incidental or consequential
damages, so these limitations and exclusions may not entirely apply to certain customers. Any provision in the
Warranty which is unenforceable in any province or state shall be ineffective to the extent of such unenforceability,
without invalidating the remaining provisions or affecting the validity or enforceability of such provisions in any
other province or state.
This Warranty gives the customer specific legal rights, and the customer may also have rights which vary based on
state, province or country. For service and assistance, please call: 1-800-350-4562, or email us at: service@anco-
nahome.com
2020-05-12 V3