DCM201 OWNER’S GUIDE

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1-877-646-5288

2 Use a descaling solution speciﬁcally

formulated for coeemaker cleaning

and follow the directions on the package.

Fill the water reservoir up to, but not

exceeding, the 14-Cup Line.

Add 16 oz. of white vinegar to the water

reservoir, then ﬁll the rest of the reservoir

with water up to, but not exceeding, the

14-Cup Line.

3 Once the water reservoir is ﬁlled with your

cleaning solution or vinegar mixture, press

the CLEAN button. The clean cycle will

take up to an hour. To cancel the clean

cycle, press the CLEAN button again.

4 The unit will beep when the clean cycle

successfully completes.

5 Empty the contents of the carafe and

place it back under the brew basket.

Clean the water reservoir with warm,

soapy water to remove any cleaning

solution that could aect the ﬂavor of

your coee.

NOTE: The clean cycle will take up to an

hour. If you cancel the clean cycle, your

machine will not be properly descaled.

NOTE: Hard water will cause scale buildup

faster than soft water, and the brewer will

need to be cleaned more often.

IMPORTANT: Use only white vinegar.

NOTE: Running a water-only clean cycle

will not descale the brewer properly.

CARE & MAINTENANCE CONT.

TROUBLESHOOTING GUIDE

Coee is too strong�

• For milder coee, try the Classic Brew setting� If you want an even milder ﬂavor, use fewer

grounds in the ﬁlter�

Coee is leaking�

• After removing the water reservoir, there may be a small amount of water in the reservoir valve�

This can be easily removed with a dry cloth�

• If the leak is coming from the bottom of the brew basket, the removable ﬁlter holder valve may

be clogged� Rinse the ﬁlter holder with water and press the valve repeatedly until the clog is

cleared�

• If the leak is coming from the bottom of the coee maker, call Customer Service at

1-877-646-5288�

Brew will not start�

NOTE: The brew will begin, pause, and then continue� This process is used to evenly saturate

the coee grounds�

• Ensure the unit is powered on and the display is illuminated� If there are no lights, the

machine is not getting power; try a dierent outlet�

• Check to make sure there is water in the water reservoir�

• Make sure the carafe is in place� The brewer will not dispense coee if the carafe is not

under the brew basket� If it is not in place, the brew will remain in the brew basket, which

could lead to overﬂow�

• If the brew still does not start, it may be time to run a clean cycle� Please refer to the To

Clean and Descaling Your Ninja® Programmable Coee Maker section�

Brew cycle is too slow.

• A full carafe brew will take approximately 12–15 minutes� If a full carafe brew takes longer

than expected, you may need to run a clean cycle� Please refer to the To Clean and

Descaling your Ninja® Programmable Coee Maker section�

Carafe overﬂowed�

• The carafe may not have been empty prior to brewing, or the water level exceeded the Max

Fill line on the water reservoir prior to brewing� Reminder DO NOT add additional water to

the reservoir after a brew or cleaning cycle has already started�

• The carafe holds 70 ﬂ� oz� To avoid overﬂows, make sure carafe is empty prior to brewing

and the water reservoir is not ﬁlled past the 14-Cup Line�

Brew basket overﬂowed�

• Check that the carafe is in place with the lid secured� If the carafe is in place, the bottom of

the ﬁlter holder may be clogged� This can happen with ﬁnely ground coee or too many

coee grounds in the ﬁlter holder� Rinse the ﬁlter holder with water and press the valve

repeatedly until the clog is cleared�

• Decaf coee grounds will absorb water dierently� Use fewer scoops when using decaf

grounds�

NOTE: We recommend using medium-grind coee

6 Reﬁll the reservoir with fresh water up to,

but not exceeding, the 14-Cup Line and

set the empty carafe beneath the brew

basket.

7 Flush the system by running a 14-Cup

Classic Brew cycle with water only. After

the cycle is complete, discard the water

and thoroughly clean the carafe.

TROUBLESHOOTING GUIDE

There is sediment in my coee.

• If using a permanent ﬁlter, the sediment at the bottom of the brewed coee may be due to

using ﬁnely ground coee�

• To reduce the amount of sediment in the brewed coee, use a slightly coarser grind or use a

paper ﬁlter�

NOTE: DO NOT use paper ﬁlter in conjunction with the permanent ﬁlter, as this could cause

water and/or coee to clog or back up in the ﬁlter basket�

• Using too many grounds can cause the ﬁlter holder to overﬂow� Once cooled, clean out the

ﬁlter holder and reﬁll using the appropriate amount of coee (1 scoop per 2 cups)�

Paper ﬁlter is folding over�

• The unit is designed to take a #4 cone ﬁlter� Be sure you are using this size and shape, as larger

sizes may fold over� Allow the ﬁlter holder to cool before handling� Be sure the paper ﬁlter is

folded along its two seams and is pressed ﬁrmly into the ﬁlter holder� Alternatively, you can wet

the sides of the paper ﬁlter to temporarily adhere it to the ﬁlter holder�

Coee is too weak�

• For stronger coee, use the Rich Brew setting� If you want an even bolder ﬂavor, you can add

more coee grounds to the ﬁlter�

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OWNER’S GUIDE - Page 14