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My memory card has degraded and needs to be replaced
All microSD memory cards wear out after they are overwritten a large number of times. Periodically formatting
the card can extend the useful life and improve performance. Because the dash camera records continuously,
you may need to replace the memory card periodically (Installing the Dash Camera Memory Card, page2).
Your device detects memory card errors automatically and alerts you when it is time to format or replace your
memory card.
You can take these actions to help extend the useful life of the memory card.
• Format the memory card at least one time every six months .
• If the device displays a memory card error alert, first try formatting the memory card and then, if necessary,
replace the memory card (Installing the Dash Camera Memory Card, page2).
• Turn off the device when your vehicle is not in use.
If your device is not connected to an ignition-switched vehicle power outlet, you should turn off the device
when your vehicle is not in use to prevent the dash camera from recording unneeded footage.
• Use a memory card with a higher storage capacity.
Because higher-capacity memory cards are overwritten less frequently, they usually last longer.
• Use a high-quality memory card with a speed rating of class 10 or higher.
• Purchase your replacement memory card from a high-quality manufacturer and a reputable vendor.
The suction cup will not stay on my windshield
1 Clean the suction cup and windshield with rubbing alcohol.
2 Dry with a clean, dry cloth.
3 Mount the suction cup (Mounting and Powering the Garmin Device in Your Vehicle, page3).
My device is not acquiring satellite signals
• Verify the GPS simulator is turned off (Navigation Settings, page50).
• Take your device out of parking garages and away from tall buildings and trees.
• Remain stationary for several minutes.
The device does not charge in my vehicle
• Verify the vehicle is turned on and is supplying power to the power outlet.
• Verify the interior temperature of the vehicle is within the charging temperature range indicated in the
specifications.
• In the vehicle fuse box, verify the fuse for the vehicle power outlet is not broken.
My battery does not stay charged for very long
• Decrease the screen brightness (Display Settings, page52).
• Shorten the display timeout (Display Settings, page52).
• Decrease the volume (Adjusting the Volume, page6).
• Turn off the wi-fi radio when it is not in use (Wireless Network Settings, page50).
• Put the device in power saving mode when not in use (Turning the Device On or Off, page4).
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.
Troubleshooting 59
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