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E21 E22
Troubleshooting your Coffeemaker
Problem Possible Cause Solution
The BREW NOW
light does not
light up.
The appliance is
unplugged.
Plug unit in.
There’s a power
outage.
Wait for power to be
restored.
The coffee is not
brewing.
The appliance is
unplugged.
Plug unit in.
There’s a power
outage.
Wait for power to be
restored.
No water in the
water reservoir.
Fill water reservoir
above minimum level
marking.
The brew basket
is not properly
inserted.
Insert brew basket
correctly.
The coffeemaker
only brews water.
There are no coffee
grounds in the brew
basket.
Add the paper lter
or reusable coffee
lter with the desired
amount of coffee to the
brew basket.
The coffeemaker
brews slowly.
The coffeemaker
needs cleaning.
Clean coffeemaker
as described in the
“Routine Cleaning”
section.
The Strong Brew
function might be
engaged.
The Strong Brew
function causes the
brewing process to
slow down for more
avor extraction. If
this function is on, the
unit will intermittently
pause briey during
brewing.
The Clean function
might be engaged.
The Clean function
causes the brewing
process to slow
down to allow for the
cleaning solution to
clean your coffeemaker
thoroughly. If this
function is on, the unit
will resume brewing
after pausing. The
process can take up to
45 minutes.
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