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BEFORE CALLING FOR SERVICE
Save time and money _ Check this list before you call for service.
To eliminate unnecessary service calls, first, read all the instructions in this manual carefully. Then, If you have a
problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have this manual, the Repair Parts List, model number and purchase date handy.
PROBLEM
• UF" AND ANY NUMBER
FLASH IN DISPLAY AND
CONTROL BEEPS
POSSIBLE CAUSE
• Possible oven malfunction
• RANGE DOES NOT WORK • No power to range
TOTALLY INOPERATIVE
DON'T CALL FOR SERVICE
UNTIL YOU CHECK
Press CLEAR/OFF. Allow oven to cool 1
hour. Place back Into operation. Ifprob-
lem repeats, disconnect power and gas
supply. Call for service.
• Check power cord to be sure it is
plugged in.
• COOKTOP BURNERS
AND OVEN
BURNERS DO NOT
WORK
Oven burners can.
not be lit during a
power failure.
• COOKTOP BURNER
DOES NOT WORK;
OVEN OK
• FOODS DO NOT BAKE
PROPERLY
Range not properly
grounded or polarized; This
can affect spark ignition
Controls not set correctly
Gas not turned on
_ Warning: Lighting gas
burners with a match is
dangerous. You should l
match light the eooktop
burners only in emergency.
Soil clogging holes (ports) in
burner or burner not as-
sembled properly
Improper operation of control
Oven not preheated long
enough
Improper rack or pan place-
ment
Oven vent blocked or cov-
ered
Improper temperature setting
for utensil used
Recipe not followed
Improper thermostat calibra-
tion
Range and oven rack not
level
Using improper cookware
Check Installation Instructions packed
with your range.
Check operating Instructions In this
manual.
To check ifthe gas isturned on, light the
cooktop burners with a match by follow-
ing the steps in the ignition section of
this manual. If the burners do not light,
check the shut-off valve in the lower
compartment (see installation instruc-
tions) and the main gas shut-off valve to
be sure they are in the open position.
See the removable cooktop burner sec-
tion and the cleaning tips In this manual.
Be sure to push knob in while turning.
Be sure to preheat until preheat notifi-
cation tone sounds.
Maintain uniform air space around pans
and utensils; see oven cooking section.
Be sure oven vent (in panel behind
cooktop) is not blocked.
Reducetemperature 25degrees for glass
or dull/darkened pans.
Is recipe tested and reliable?
Check oven temperature adjustment
procedures following this section.
Check installation Instructions for level-
ing instructions.
See oven cooking section.
21 NGSER31
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