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6
Replacement Parts and Cleaning Supplies
Following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and model
identification information.
Replacement Parts
n
Glass tray
n
Roller guide ring
(Turntable support and rollers)
n
Cooking shelf (On some models)
n
Grease filters
n
Charcoal filter
n
Cooktop light bulb
n
Cavity light bulb
n
Exhaust adaptor
Cleaning Supplies
n
Heavy Duty Degreaser
n
All-Purpose Appliance Cleaner
n
Stainless Steel Cleaner and Polish
WARRANTY
SAMSUNG OVER-THE-RANGE (OTR) MICROWAVE OVEN
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new,
in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and
workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR, TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the damage to the unit and/or damage to or loss of the
accessory was caused by the customer. Items this stipulation covers include:
- A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel
- A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack
User Replaceable Parts may be sent to the customer for unit repair. If necessary, a Service Engineer can be dispatched to perform service.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive
warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed
by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found
to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be
returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to availability within the contiguous United States. In-home service is not
available in all areas. To receive in-home service, the product must be unobstructed and accessible to service personnel. If during in-home service
repair can not be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, SAMSUNG may elect, at
our option, to provide for transportation of our choice to and from a SAMSUNG authorized service center. Otherwise, transportation to and from the
SAMSUNG authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall
not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which
this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning
or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems; incorrect electrical
line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental
instructions that are covered and prescribed in the instruction book; problems caused by pest infestations, and overheating or overcooking by user;
glass tray or turntable; reduced magnetron power output related to normal aging. SAMSUNG does not warrant uninterrupted or error-free operation of
the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY
ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON
WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY
OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND
CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE
OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR
INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY
SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some provinces or territories may or may not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
1-800-SAMSUNG (726-7864) or
www.samsung.com/us/support
DE68-03970G-00
Please be advised that the Samsung warranty does NOT cover service calls to
explain product operation, correct improper installation, or perform normal cleaning or
maintenance.
Sensor_XAA_DE68-03970G-00_EN.indd 6 2016-06-03 10:52:46
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