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7
Cleaning the Paper Guide ................................................................................................................ 149
Cleaning and Transporting Your Product ............................................................................................. 151
Cleaning Your Product ..................................................................................................................... 151
Cleaning the Paper Rollers .............................................................................................................. 151
Cleaning the Print Head Path ........................................................................................................... 153
Transporting Your Product ............................................................................................................... 155
Solving Problems .................................................................................................................................... 160
Product Status Messages ................................................................................................................ 160
Running a Product Check ................................................................................................................ 162
Resetting Control Panel Defaults ..................................................................................................... 164
Solving Setup Problems ................................................................................................................... 164
Product Does Not Turn On or Off................................................................................................. 165
Noise After Ink Installation........................................................................................................... 165
Software Installation Problems .................................................................................................... 165
Solving Network Problems ............................................................................................................... 166
Product Cannot Connect to a Wireless Router or Access Point .................................................. 166
Network Software Cannot Find Product on a Network................................................................. 167
Product Does Not Appear in Mac Printer Window ....................................................................... 168
Cannot Print Over a Network....................................................................................................... 169
Solving Paper Problems................................................................................................................... 170
Paper Feeding Problems............................................................................................................. 171
Paper Jam Problems Inside the Product ..................................................................................... 171
Paper Jam Problems in the Paper Cassette................................................................................ 173
Paper Jam Problems in the Rear Cover ...................................................................................... 175
Paper Ejection Problems ............................................................................................................. 177
Solving Problems Printing from a Computer..................................................................................... 177
Nothing Prints.............................................................................................................................. 178
Product Icon Does Not Appear in Windows Taskbar ................................................................... 178
Printing is Slow ............................................................................................................................ 179
Solving Page Layout and Content Problems.................................................................................... 181
Inverted Image............................................................................................................................. 181
Too Many Copies Print ................................................................................................................ 181
Blank Pages Print ........................................................................................................................ 182
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