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6. Keep the cassette flat as you insert it.
7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Related tasks
Cancelling Printing Using a Product Button
Paper Jam Problems in the Rear Cover
If you see a message that paper has jammed in the rear cover, follow the steps here or on the LCD
screen to clear the jam.
1. Cancel the print job, if necessary.
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