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WATER SOFTENER WARRANTY - MODELS EP31 & EP42
Warrantor: Water Channel Partners, 1890 Woodlane Drive, Woodbury, MN 55125
Warrantor guarantees to the original purchaser when the product is purchased from an authorized dealer, and when
installed and maintained in accordance with the instructions, that:
One Year Full Warranty:
● For a period of one (1) year from the date the product is delivered, all parts will be free from defects in materials
and workmanship and will perform in accordance with their written specifications.
● For a period of one (1) year from the date the product is delivered, labor to repair or replace any part
determined by Warrantor to be defective in materials or workmanship, will be provided at no additional cost.
Limited Warranties:
● For a period of ten (10) years from the date the product is delivered, the salt storage tank and fiberglass
resin/mineral tank will not rust, corrode, leak, burst, or in any other manner, fail to perform in accordance with
their written specifications.
● For a period of three (3) years from the date the product is delivered, the electronic control board will be free of
defects in materials and workmanship and will perform in accordance with its written specifications.
If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to
your home, without charge. If a repair or replacement part is unavailable, Warrantor may refund the original
purchase price. After the first year, labor necessary to maintain this product is not covered by the product warranty.
If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to
order a part or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-800-693-1138 for assistance.
This water softener is manufactured by
Water Channel Partners, 1890 Woodlane Drive, Woodbury, MN 55125
General Provisions
The above warranties are effective provided the water softener is operated at water pressures not exceeding 125 psi
(8.8 kg/cm
2
), and at water temperatures not exceeding 120°F (49°C); provided further that the water softener is not
subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the water
softener is not damaged as the result of any force of nature such as, but not limited to, flood, hurricane, tornado or
earthquake.
The limited warranty does not cover damage due to: (a) transportation, (b) storage, (c) improper use, (d) failure to
follow the product instructions or to perform any preventive maintenance, (e) modifications, (f) unauthorized repair,
(g) normal wear and tear, or (h) external causes such as accidents, abuse, or other actions or events beyond
Warrantor’s reasonable control. Use of aftermarket, used, or non-manufacturer provided parts will void all
warranties. Warranty does not cover failures due to improper product installation. Warrantor is excused if failure
to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other
circumstances beyond its control.
THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED
ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF
FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND
THE ABOVE PERIODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO
REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE
SPECIFIED TIME PERIOD, AND WARRANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES. NO DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR
EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights
which vary from state to state. This warranty applies to consumer-owned installations only.
EXTEND YOUR WARRANTY:
Use EcoPure EPCL Water Softener Cleaner
The factory warranty for your water softener is shown below. The one year full warranty period on parts and labor
can be extended to five (5) years from the date the product is delivered if you use EcoPure EPCL Water Softener
Cleaner on your system. Use one bottle of EcoPure EPCL Water Softener Cleaner, as directed, every four months
from the date the water softener is delivered. Retain proof of purchase of EcoPure EPCL Water Softener Cleaner to
validate any warranty claim after the first year. Purchase of no more than three (3) bottles of EcoPure EPCL Water
Softener Cleaner in a 12 month period may be applied toward compliance with this warranty. Use of any water
softener additive other than EcoPure EPCL will not provide extended warranty coverage.