THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please
contact the dealer from whom you purchased the cooker, or a Whirlpool designated service company.
You will need your model and serial number (located on the oven frame behind the storage drawer panel) and the purchase date.
Table of Contents
ELECTRIC COOKER USER INSTRUCTIONS
W10916032A
COOKER SAFETY ..........................................................................2
The Anti-Tip Bracket ....................................................................2
HOB USE .........................................................................................5
OVEN USE ....................................................................................... 5
Aluminum Foil ............................................................................... 5
Positioning Racks and Bakeware ................................................5
Oven Vent .....................................................................................6
Baking and Roasting ....................................................................6
Broiling..........................................................................................6
COOKER CARE ..............................................................................6
General Cleaning .......................................................................... 6
Oven Light ....................................................................................7
TROUBLESHOOTING ....................................................................8
ACCESSORIES ...............................................................................8
ASSISTANCE OR SERVICE ...........................................................8
2
COOKER SAFETY
The Anti-Tip Bracket
The cooker will not tip during normal use. However, the cooker can tip if you apply too much force or weight to the open door without the
anti-tip bracket fastened down properly.
Tip Over Hazard
A child or adult can tip the range and be killed.
Verify the anti-tip bracket has been properly installed and engaged per installation instructions.
Re-engage anti-tip bracket if range is moved.
Do not operate range without anti-tip bracket installed and engaged.
Failure to follow these instructions can result in death or serious burns to children and adults.
To verify the anti-tip bracket is installed and engaged:
• Slide range forward.
• Look for the anti-tip bracket securely attached to floor or wall.
• Slide range back so rear range foot is under anti-tip bracket.
• See installation instructions for details.
WARNING
Anti-Tip
Bracket
Range Foot
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
3
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock, injury
to persons, or damage when using the range, follow basic
precautions, including the following:
■ WARNING: TO REDUCE THE RISK OF TIPPING OF
THE RANGE, THE RANGE MUST BE SECURED BY
PROPERLY INSTALLED ANTI-TIP DEVICES. TO CHECK
IF THE DEVICES ARE INSTALLED PROPERLY, SLIDE
RANGE FORWARD, LOOK FOR ANTI-TIP BRACKET
SECURELY ATTACHED TO FLOOR OR WALL, AND
SLIDE RANGE BACK SO REAR RANGE FOOT IS UNDER
ANTI-TIP BRACKET.
■ CAUTION: Do not store items of interest to children in
cabinets above a range or on the backguard of a range –
children climbing on the range to reach items could be
seriously injured.
■ CAUTION: The cooking process has to be supervised.
A short term cooking process has to be supervised
continuously.
■ WARNING: Unattended cooking on a hob with fat or oil
can be dangerous and may result in a fire.
■ Proper Installation – Be sure the range is properly installed
and grounded by a qualified technician.
■ Never Use the Range for Warming or Heating the Room.
■ Do Not Leave Children Alone – Children should not be left
alone or unattended in area where the range is in use. They
should never be allowed to sit or stand on any part of the
range.
■ This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
■ Children should be supervised to ensure that they do not
play with the appliance.
■ Wear Proper Apparel – Loose-fitting or hanging garments
should never be worn while using the range.
■ User Servicing – Do not repair or replace any part of the
range unless specifically recommended in the manual. All
other servicing should be referred to a qualified technician.
■ Storage in or on the Range – Flammable materials should
not be stored in an oven or near surface units.
■ Do Not Use Water on Grease Fires – Smother fire or flame
or use dry chemical or foam-type extinguisher.
■ Use Only Dry Potholders – Moist or damp potholders on hot
surfaces may result in burns from steam. Do not let
potholder touch hot heating elements. Do not use a towel or
other bulky cloth.
■ DO NOT TOUCH SURFACE UNITS OR AREAS NEAR
UNITS – Surface units may be hot even though they are
dark in color. Areas near surface units may become hot
enough to cause burns. During and after use, do not touch,
or let clothing or other flammable materials contact surface
units or areas near units until they have had sufficient time
to cool. Among those areas are the cooktop and surfaces
facing the cooktop.
■ Use Proper Pan Size – The range is equipped with one or
more surface units of different size. Select utensils having
flat bottoms large enough to cover the surface unit heating
element. The use of undersized utensils will expose a
portion of the heating element to direct contact and may
result in ignition of clothing. Proper relationship of utensil to
burner will also improve efficiency.
■ Never Leave Surface Units Unattended at High Heat
Settings – Boilover causes smoking and greasy spillovers
that may ignite.
WARNING: Ensure that the appliance is switched off
before replacing the lamp to avoid the possibility of electric
shock.
■ The appliance is not intended to be operated by means of
an external timer or separate remote-control system.
■ Make Sure Reflector Pans or Drip Bowls Are in Place –
Absence of these pans or bowls during cooking may
subject wiring or components underneath to damage.
■ Protective Liners – Do not use aluminum foil to line
surface unit drip bowls or oven bottoms, except as
suggested in the manual. Improper installation of these
liners may result in a risk of electric shock, or fire.
■ Glazed Cooking Utensils – Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for range-top service without
breaking due to the sudden change in temperature.
■ Utensil Handles Should Be Turned Inward and Not
Extend Over Adjacent Surface Units – To reduce the risk
of burns, ignition of flammable materials, and spillage due
to unintentional contact with the utensil, the handle of a
utensil should be positioned so that it is turned inward,
and does not extend over adjacent surface units.
■ Do Not Soak Removable Heating Elements – Heating
elements should never be immersed in water.
■ Do Not Cook on Broken Cooktop – If cooktop should
break, cleaning solutions and spillovers may penetrate the
broken cooktop and create a risk of electric shock.
Contact a qualified technician immediately.
■ Clean Cooktop With Caution – If a wet sponge or cloth is
used to wipe spills on a hot cooking area, be careful to
avoid steam burn. Some cleaners can produce noxious
fumes if applied to a hot surface.
■ Use Care When Opening Door – Let hot air or steam
escape before removing or replacing food.
■ Do Not Heat Unopened Food Containers – Build-up of
pressure may cause container to burst and result in injury.
■ Keep Oven Vent Ducts Unobstructed.
■ Placement of Oven Racks – Always place oven racks in
desired location while oven is cool. If rack must be moved
while oven is hot, do not let potholder contact hot heating
element in oven.
■ DO NOT TOUCH HEATING ELEMENTS OR INTERIOR
SURFACES OF OVEN – Heating elements may be hot
even though they are dark in color. Interior surfaces of an
oven become hot enough to cause burns. During and after
use, do not touch, or let clothing or other flammable
materials contact heating elements or interior surfaces of
oven until they have had sufficient time to cool. Other
surfaces of the appliance may become hot enough to
cause burns – among these surfaces are oven vent
openings and surfaces near these openings, oven doors,
and windows of oven doors.
■ The appliance must not be installed behind a decorative
door in order to avoid overheating.
4
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
For self-cleaning ranges –
■ Do Not Clean Door Gasket – The door gasket is essential
for a good seal. Care should be taken not to rub, damage,
or move the gasket.
■ Do Not Use Oven Cleaners – No commercial oven cleaner
or oven liner protective coating of any kind should be used
in or around any part of the oven.
■ Clean Only Parts Listed in Manual.
■ Before Self-Cleaning the Oven – Remove broiler pan and
other utensils.
■ In the ovens excess spillage must be removed before
Cleaning.
For units with ventilating hood –
■ Clean Ventilating Hoods Frequently – Grease should not
be allowed to accumulate on hood or filter.
■ When flambeing foods under the hood, turn the fan on.
5
HOB USE
WARNING: Unattended cooking on a hob with fat or oil can be
dangerous and may result in a fire.
The control knobs can be set to anywhere between HI and LO.
Push in and turn to setting.
Coil Elements and Burner Bowls
Coil elements should be level for optimal cooking results. Burner
bowls, when clean, reflect heat back to the cookware. They also
help catch spills.
Cookware should not extend more than
1
/
2
" (1.3 cm) over the coil
element. If cookware is uneven or too large, it can produce excess
heat, causing the burner bowl to change color.
Hob On Indicator Light
The Hob On indicator light is located on the console panel. When
any control knob on the console panel is turned on, the Hob On
indicator light will glow.
OVEN USE
Odors and smoke are normal when the oven is used the first few
times, or when it is heavily soiled.
IMPORTANT: The health of some birds is extremely sensitive
to the fumes given off. Exposure to the fumes may result in
death to certain birds. Always move birds to another closed and
well-ventilated room.
Oven Light Switch (on some models)
On models with control knobs located on the back panel of the
cooker, the oven light switch is located on the top left corner of the
cooker. On models with control knobs located on the front panel of
the cooker, the oven light switch is located on the left side of the
front console.
Oven Heating Indicator Light
The Oven Heating indicator light, located on the console panel, will
glow when either the Bake or Broil function is turned on.
Aluminum Foil
IMPORTANT: To avoid permanent damage to the oven bottom
finish, do not line the oven bottom with any type of foil or liner.
For best cooking results, do not cover entire oven rack with foil
because air must be able to move freely.
Positioning Racks and Bakeware
IMPORTANT: To avoid permanent damage to the porcelain
finish, do not place food or bakeware directly on the oven door or
bottom.
Bakeware
To cook food evenly, hot air must be able to circulate. Allow 2"
(5 cm) of space around bakeware and oven walls. Make sure that
no bakeware piece is directly over another.
Racks
■ Position racks before turning on the oven.
■ Do not move racks with bakeware on them.
■ Make sure racks are level.
To move a rack, pull it out to the stop position, raise the front
edge, and then lift out. Use the following illustration and charts as
a guide.
Rack Positions
Rack 5: Toasting bread or broiling thin, non-fatty foods.
Rack 4: Use for 2-rack baking and broiling.
Rack 3: Most baked goods on a cookie sheet or jelly roll pan, layer
cakes, frozen convenience foods, broiling chicken pieces.
Rack 2: Roasting small cuts of meat, pies, casseroles, bundt
cakes, and 2-rack baking.
Rack 1: Roasting large cuts of meat and poultry.
Multiple Rack Cooking
2-rack: Use rack positions 2 and 4.
Baking Layer Cakes on 2 Racks
For best results when baking cakes on 2 racks, use racks 2 and 4
for baking. Place the cakes on the racks as shown.
WARNING
Fire Hazard
Turn off all controls when done cooking.
Failure to do so can result in death or fire.
REMEMBER: When hob is in use, the entire hob area may
become hot.
1
2
3
4
5
6
Oven Vent
The oven vent releases hot air and moisture from the oven, and
should not be blocked or covered. Blocking or covering vent will
cause poor air circulation, affecting cooking and cleaning results.
Do not set plastics, paper, or other items that could melt or burn
near the oven vent.
The element can be used when the oven is in use as long as
the cookware does not extend more than
1
/
2
" (1.3 cm) over the
element.
Baking and Roasting
Before baking and roasting, position the racks according to the
“Positioning Racks and Bakeware” section. When roasting, it is
not necessary to wait for the oven to preheat before putting food
in, unless recommended in the recipe.
To Bake or Roast:
1. Push in and turn the oven control knob to the desired
temperature setting. The Oven Heating light will turn on and
remain on until the oven reaches the set temperature.
2. Place food in oven. The bake element will turn on and off to
maintain cooking temperature. The Oven Heating light will turn
on and off with the element.
3. Turn oven control knob to OFF when finished.
Broiling
Broiling uses direct radiant heat to cook food. Changing the
temperature when Custom Broiling allows more precise control
when cooking. The lower the temperature, the slower the cooking
is. Thicker cuts and unevenly shaped pieces of meat, fish and
poultry may cook better at lower broiling temperatures.
■ For best results, use a broiler pan and grid. It is designed to
drain juices and help avoid spatter and smoke.
If you would like to purchase a broiler pan, one may be
ordered. Please refer to the cover for contact information.
It is not necessary to preheat the oven before putting food in
unless recommended in the recipe. Position food on grid in a
broiler pan, then place it in the center of the oven rack. Close the
door to the broil stop position to ensure proper broiling
temperature.
To Broil:
1. Push in and turn oven control knob to BROIL HI or turn to
BROIL LO to broil at a lower temperature.
2. After broiling, turn the oven control knob to OFF.
COOKER CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the oven and hob are cool. Always follow label instructions on
cleaning products.
Do not clean your cooker with a steam cleaner.
Some models have a self-clean function. Surfaces may get hotter
than usual under self-clean conditions.
Keep children away during the self-clean cycle.
Soap, water, and a soft cloth or sponge are suggested first unless
otherwise noted.
EXTERIOR PORCELAIN ENAMEL SURFACES
(on some models)
Food spills containing acids, such as vinegar and tomato, should
be cleaned as soon as the entire cooker is cool. These spills may
affect the finish.
Cleaning Method:
■ Glass cleaner, mild liquid cleaner, or nonabrasive scrubbing
pad:
Gently clean around the model and serial number plate
because scrubbing may remove numbers.
STAINLESS STEEL (on some models)
NOTE: To avoid damage to stainless steel surfaces, do not use
soap-filled scouring pads, abrasive cleaners, Hob Cleaner, steel-
wool pads, gritty washcloths, or abrasive paper towels. Damage
may occur to stainless steel surfaces, even with one-time or
limited use.
Cleaning Method:
Rub in direction of grain to avoid damaging.
■ Liquid detergent or all-purpose cleaner:
Rinse with clean water and dry with soft, lint-free cloth.
METALLIC PAINT (on some models)
Do not use abrasive cleaners, cleaners with bleach, rust removers,
ammonia, or sodium hydroxide (lye) because paint surface may
stain.
DOOR GLASS:
Do not use harsh abrasive cleaners or sharp metal scrapers to
clean the oven door glass since they can scratch the surface,
which may result in shattering of the glass.
A
A. Oven vent
7
HOB CONTROLS
To avoid damage to the hob controls, do not use steel wool,
abrasive cleansers or oven cleaner.
Do not soak knobs. When replacing knobs, make sure knobs are
in the OFF position.
On some models, do not remove seals under knobs.
Cleaning Method:
■ Soap and water:
Pull knobs straight away from control panel to remove.
CONTROL PANEL AND OVEN DOOR EXTERIOR
To avoid damage to the control panel, do not use abrasive
cleaners, steel-wool pads, gritty washcloths, or abrasive paper
towels.
Cleaning Method:
■ Glass cleaner and soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly on
panel.
COIL ELEMENTS (on some models)
Cleaning Method:
■ Damp cloth: Make sure control knobs are off and elements are
cool.
Do not clean or immerse in water. Soil will burn off when hot.
BURNER BOWLS (on some models)
Before removing or replacing coil elements and burner bowls,
make sure they are cool and the control knobs are in the OFF
position.
Remove the coil element by pushing the edge of the coil element
toward the receptacle. Lift it enough to clear the burner bowl. Pull
the coil element straight away from the receptacle to remove. Lift
out the burner bowl.
Cleaning Method:
Chrome burner bowls
Wash frequently in warm, soapy water. (It is not recommended to
wash chrome bowls in a dishwasher.) A mild abrasive cleaner and
a plastic scrubber can be used to remove stubborn stains.
For heavily soiled bowls, place an ammonia soaked paper towel
on the stains and allow to soak for a short time, then gently scrub
with a plastic scrubber.
SURFACE UNDER HOB (on some models)
The coil hob will lift up to provide easy access for cleaning
beneath. Lift the hob by both front corners until the support locks
into place. To avoid damage to the cooker, do not remove the hob.
Cleaning Method:
■ Spills should be cleaned as quickly as possible; stains should
not be allowed to sit under the coil element.
■ Use glass cleaner or a mild liquid cleaner with a damp paper
towel, sponge, or nonabrasive scrubbing pad.
Aluminum foil sheets may be placed under the hob to keep spills
from the burner box.
OVEN CAVITY
Food spills should be cleaned when oven cools. At high
temperatures, foods react with porcelain. Staining, etching, pitting,
or faint white spots can result.
Nonabrasive plastic scrubbing pad and mildly abrasive cleanser
can be used on a cool cavity.
If using commercial oven cleaners, follow package directions.
OVEN RACKS
Cleaning Method:
■ Steel-wool pad
■ For racks that have discolored and are harder to slide, a light
coating of vegetable oil applied to the rack guides will help
them slide.
STORAGE DRAWER
Check that storage drawer is cool and empty before cleaning.
Cleaning Method:
■ Mild detergent
The temperature surfaces inside a storage drawer can get hot
when and after oven use.
Oven Light (on some models)
The oven light is a standard 40-watt appliance bulb. Before
replacing, make sure the oven and hob are cool and the control
knobs are in the off position.
To Replace:
1. Unplug cooker or disconnect power.
2. Turn the glass bulb cover in the back of the oven
counterclockwise to remove.
3. Turn bulb counterclockwise to remove from socket.
4. Replace bulb, then bulb cover by turning clockwise.
5. Plug in cooker or reconnect power.
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
ACCESSORIES
To order any of these accessories, contact the Whirlpool Service Parts distributor.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check the
“Troubleshooting” section. It may save you the cost of a service
call. If you still need help, contact the dealer from whom you
purchased the appliance, or a Whirlpool designated service
company.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
Problem Possible Causes Solutions
Nothing will operate
Power supply cord is unplugged. Plug into a grounded outlet.
Household fuse is blown, or a circuit
breaker is tripped.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Hob will not operate
The control knob is not set correctly. Push in knob before turning to a setting.
Excessive heat around
cookware on hob
Cookware is not the proper size. Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not
extend more than
1
/
2
" (1.3 cm) outside the cooking area.
Hob cooking results not
what expected
Control knob set to incorrect heat level See the “Hob Use” section.
Cooker is not level. Level the cooker. See the Installation Instructions.
Oven cooking results not
what expected
Cooker is not level. Level the cooker. See the Installation Instructions.
The temperature set was incorrect. Double-check the recipe in a reliable cookbook.
Racks were positioned improperly. See the “Positioning Racks and Bakeware” section.
Not enough air circulation around
bakeware.
See the “Positioning Racks and Bakeware” section.
Batter distributed unevenly in pan Check that batter is level in the pan.
Incorrect length of cooking time was used. Adjust cooking time.
Oven door was opened during cooking. Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner, making
baked items too brown on bottom.
Move rack to higher position in the oven.
Pie crusts browning too quickly. Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
Canning Unit Kit
(coil element models)
Order Part Number 242905
Hob Care Kit
(ceramic glass models)
(includes cleaner, protectant, scraper, and
applicator pads)
Order Part Number 31605
Hob Protectant
(ceramic glass models)
Order Part Number 31463
Hob Cleaning Pads
(ceramic glass models)
Order Part Number 31609
Hob Scraper
(ceramic glass models)
Order Part Number WA906B
Granite Cleaner and Polish
Order Part Number W10275756
Gas Grate and Drip Pan Cleaner
Order Part Number 31617A
Gourmet Griddle
Order Part Number 4396096RB
Porcelain Broiler Pan and Grid
Order Part Number 4396923
Premium Broil Pan and Roasting Rack
Order Part Number W10123240
W10916032A ©2016. All rights reserved. 9/16
