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5
Troubleshooting
5. Test your cables to ensure they are working properly. For example,
connect your Cat5e/6 cable between a computer and a network to verify
that it establishes a network connection.
6. Do you have any patch panels or other devices in between the
transmitter and receiver units? Tripp Lite’s Micro HDMI to HDMI
over Cat5 extender kit was designed to be connected directly from the
transmitter to the receiver via UTP cable. The more connection points
that are between the source and the remote monitor, the more likely
signal degradation will occur, causing poor performance. If you have a
patch panel or other device in between, it should be removed from the
installation.
7. Do you have a splitter, switch or other device in between the
computer and transmitter, or in between the receiver and display?
Tripp Lite’s Micro HDMI to HDMI over Cat5 extender kit was designed for
the transmitter to connect directly with the source computer, and for the
receiver to connect directly to the display. If you have a splitter, switch,
or other device in between, it should be removed from the installation.
8. Check your cabling for any damage that may have occurred during
installation. If a cable connector is loosened from pulling through
ceilings/walls or the cable jacket is damaged, causing the wiring to be
exposed, you will not be able to achieve maximum performance.
9. Are the transmitter and/or receiver units located in an area
that exposes them to elevated temperatures? If the product is
overheating, it will not function properly.
15-10-238-933517-EN.indd 5 11/9/2015 10:24:08 AM
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