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Troubleshooting
Getting Support
58 Getting support through Remote Management
58 Finding the contact information for service
59 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
59 Testing the picture
I Can't Hear the Sound Clearly
61 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
68 Before using the recording and schedule recording functions
69 Before using the timeshift function
Read Before Using Apps
Read Before Using the Internet
Read Before Playing Photo, Video, or Music Files
72 Limitations on use of photo, video, and music files
73 Supported external subtitles
73 Supported internal subtitles
74 Supported image formats and resolutions
74 Supported music formats and codecs
75 Supported video codecs
Read After Installing the TV
77 Picture sizes and input signals
77 Installing an anti-theft lock
78 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
79 IBM
79 MAC
80 VESA DMT
Supported Resolutions for Video Signals
81 CEA-861
81 CEA-861 (DVI)
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