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BeforeYouCarlForService... .C Ap.lia.cesca.a a.com
Troubleshooting -tips
Save time and money! Review the chart on this page
&stand you may not need to call for service.
Possible Causes What ToDo
Surfaceunitswill not
maintaina rolling boil
or cookingis not
fast enough
Improper cookware
being used.
• Use pans which are absolutely fiat and match
the diameter of tile suit_lce uuit selected.
Surface units do A fuse in your home may be • Replace the fllse or reset tile cir_uit breaker.
not work properly blown or the circuit breaker
tripped.
Cooktop controls • Check to see the correct control is set for the surlhce
improperly set. unit you are using.
Scratches (mayappear
as cracks) on cooktop
glass surface
Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
Isalt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches me not remtwable. TiI W scratches will become
less visible in time as a resuh of cleaning.
• To avoid scratches, use the recommended clealfing
proce(hues. Make sure bottoms of cookware me clean
befi)re use, aim use cookwzue with smooth bottoms.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
ou the cooktop before next use.
Hot surface on a model • This is norlnal. The surtace may appear discolored
with a white glass cooktop, when it is hot. This is temporaD_ aim will disappear
as tile glass _eels.
Plastic melted to Hot cooktop came into • See the Glass surface--potential for permanent damage
contact with plastic placed se(tion in tile Cleaning the glass cooktop se(tion.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified te(lmi(ian for repla(ement.
of the cooktop on the cooktop.
Frequent cycling Improper cookware • Use only fiat (ookware to inilfilnize (y(ling.
off and on of being used.
surface units
77
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