Washing Machine
WWF9024M5WA
WWF9024M5SA
WWF8024M5WA
User Manual 2
2 www.westinghouse.com.au / www.westinghouse.co.nz
CONTENTS
1.1 Conditions Of Use
1.2 Child Safety
1.3 General Safety
1.4 Installation
1.5 Use
1. SAFETY INFORMATION
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2.1 Parts
2.2 Accessories
2.
PRODUCT DESCRIPTION
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3.1 Control Panel Description
3.2 Program Chart
3.3 Program Options Compatibility
3.4 Options
3.5 Settings
3.6 Start/Pause ( ) and Add Clothes ( ) Touchpad
3.
CONTROL PANEL
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Adherence to the directions for use in this manual is extremely important for health and
safety. Failure to strictly adhere to the requirements in this manual may result in personal
injury, property damage and affect your ability to make a claim under the Westinghouse
manufacturer’s warranty provided with your product. Products must be used, installed and
operated in accordance with this manual. You may not be able to claim on the
Westinghouse manufacturer’s warranty in the event that your product fault is due to
failure to adhere to this manual.
IMPORTANT INFORMATION THAT MAY IMPACT YOUR
MANUFACTURER’S WARRANTY
Thank you for purchasing an Westinghouse appliance. You’ve chosen a product that
brings with it decades of professional experience and innovation. Ingenious and stylish,
it has been designed with you in mind. So whenever you use it, you can be safe in the
knowledge that you’ll get great results every time. Welcome to Westinghouse.
We recommend the use of original spare parts.When contacting Service, ensure that
you have the following data available. The information can be found on the rating plate.
Model, PNC, Serial Number.
Subject to change without notice.
Warning / Caution-Safety information.
General information and tips.
Environmental information.
Get usage advice, brochures, trouble shooter, service information, buy
accessories & spare parts, online product registration :
www.westinghouse.com.au
WE’RE THINKING OF YOU
CUSTOMER CARE AND SERVICE
Visit our website to:
3
5.1 Loading The Laundry
5.2 Using Detergent And Additives
5.3 Options Setting
5.4 Starting A Cycle ( )
5.5 Interruption Of A Program
5.6 Changing A Program
5.7 Changing The Options
5.8 Opening The Door
5.9 At The End Of The Program
5.10 When The Washing Program Is Completed, But There Is Water In The Drum
5.11 AUTO Off Mode
5.
DAILY USE
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6.1 Sorting The Laundry
6.2 Temperatures
6.3 Before Loading The Laundry
6.4 Maximum Loads
6.5 Removing Stains
6.6 Detergents Type And Quantity Of Detergent
6.
WASHING HINTS
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8.1 External Cleaning
8.2 Descaling
8.3 After Each Wash
8.4 Maintenance Wash With “Machine Clean” Program
8.5 Cleaning The Dispenser Drawer
8.6 Cleaning The Drawer Recess
8.7 Cleaning The Pump
8.8 Cleaning The Water Inlet Filter
8.9 Frost Precautions
8.
CARE AND CLEANING
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9.1 Possible Failures
9.2 Emergency Door Opening
9.
TROUBLESHOOTING
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4.
BEFORE FIRST USE
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7.
INTERNATIONAL WASH CODE SYMBOLS
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10.
TECHNICAL DATA
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11.1 Unpacking
11.2 Positioning
11.3 Water Inlet
11.4 Water Drainage
11.5 Electrical Connection
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11.
INSTALLATION
12.1 Packaging Materials
12.2 Old Machine
12.3 Ecological Hints
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12.
ENVIRONMENT CONCERNS
13. WARRANTY ........................................................................................................................39
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SAFETY INFORMATION
In the interest of your safety and to ensure the correct
use, before installing and first using the appliance, read
this user manual carefully, including its hints and
warnings.
This appliance is intended to be used in household and
similar applications such as:
1.1 Conditions Of Use
To avoid unnecessary mistakes and accidents, it is
important to ensure that all people using the appliance
are thoroughly familiar with its operation and safety
features.
Save these instructions and make sure that they remain
with the appliance if it is moved or sold, so that everyone
using it through its life will be properly informed on
appliance use and safety.
1.
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staff kitchen areas in shops, offices and other working
environment;
farm houses;
by clients in hotels, motels, and other residential type
environments;
bed and breakfast type environtments;
areas for communal use in blocks of flats or in
launderettes.
WARNING! The appliance must not be supplied
through an external switching device, such as timer,
or connected to a circuit that is regularly switched on
and off by utility.
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This washing machine is not intended for use by
young children or infirm persons without supervision.
Young children should be supervised to ensure that
they do not play with the appliance.
The packaging components (e.g. plastic film,
polystyrene) can be dangerous to children - danger of
suffocation! Keep them out of children’s reach.
Keep all detergents in a safe place out of children’s
reach.
1.2 Child Safety
Make sure that children or pets do not climb into the
drum.
This machine is provided with child safety lock option
( ) to prevent children playing with the control panel.
(see page 15)
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1.3 General Safety
It is dangerous to alter the specifica-
tions or attempt to modify this product
in any way.
During high temperature wash
program the door glass may get hot.
Do not touch it!
Make sure that small pets do not
climb into the drum. To avoid this,
please check inside the drum before
using the appliance.
Any objects such as coins, safety
pins, nails, screws, stones or any
other hard, sharp material can cause
extensive damage and must not be
placed into the machine.
Only use manufacturer’s
recommended quantities of fabric
softener and detergent. Damage to
the fabric or appliance can occur if
you exceed the recommended
amount.
Wash small items such as socks,
laces, washable belts etc in a
washing bag or pillow case as it is
possible for such items to slip down
between the tub and the inner drum.
Do not use your washing machine to
wash articles with whalebones,
material without hems or torn
material.
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This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowledge, unless they have been
given supervision or instruction
concerning use of the appliance by a
person responsible for their safety.
This appliance is heavy. Care should
be taken when moving it.
When unpacking the appliance, check
that it is not damaged. If in doubt, do
not use it and contact the Service
Centre.
All packing and transit bolts must be
removed before use. Serious damage
can occur to the product and to
property if this is not adhered to. See
relevant section in the user manual.
Under no circumstances should you
attempt to repair the machine
yourself. Repairs carried out by
inexperienced persons may cause
injury or serious malfunctioning.
Contact your local Service Centre.
Always insist on genuine spare parts.
1.4 Installation
After having installed the appliance,
check that it is not standing on the
inlet and drain hose and the worktop
is not pressing the electrical supply
cable.
If the appliance is installed on a
carpeted floor, please adjust the feet
in order to allow air to circulate freely.
Always be sure, that there is no water
leakage from hoses and their
connections after the installation.
Any plumbing work required to install
this appliance should be carried out
by a qualified plumber.
Any electrical work required to install
this appliance should be carried out
by a qualified electrician.
Always unplug the appliance and turn
off the water supply after use, clean
and maintenance.
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May cause electric shock! if the
machine is not connected to an
earthed/ground system. DO NOT
touch the wet clothes and metal
parts.
For safety reasons do not use
double adaptors, extension
cords and multi-plug adapters.
7
Never use the washing machine if
the power supply cable, the control
panel, the working surface or the
base are damaged so that the inside
of the washing machine is accessi-
ble.
Only wash fabrics which are
designed to be machine washed.
Follow the instructions on each
garment label.
Do not overload the appliance. See
the relevant section in the user
manual.
Before washing, ensure that all
pockets are empty and buttons and
zips are fastened. Avoid washing
frayed or torn articles and treat stains
such as paint, ink, rust, and grass
before washing.
Garments which have been in
contact with volatile petroleum
products should not be machine
washed. If volatile cleaning fluids are
used, care should be taken to ensure
that the fluid is removed from the
garment before placing in the
machine.
Never pull the power supply cable to
remove the plug from the socket;
always take hold of the plug itself.
1.5 Use
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8 www.westinghouse.com.au / www.westinghouse.co.nz
PRODUCT DESCRIPTION2.
Detergent/Softener
Dispenser
(see page 17)
Cabinet
Front Panel
Door
Drain Pump Filter
(see page 25)
Level Adjustment
Feet (Front)
Level Adjustment
Feet (Back)
Water Inlet Hose
(see page 36)
Transit Bolts &
Hose Support
Transit Bolts &
Hose Support
Mains Cable
Water Drain Hose
(see page 36)
2.1 Parts
Worktop
Control Panel
(see page 10)
Transit Bolts
9
Drum Lifter
2.2 Accessories
To connect the drain hose
on the edge of a sink.
To close the holes on
the rear side of the
cabinet after the
removal of the transit
bolts.
Plastic Caps
Plastic Hose Guide
Softener
Prewash
Main Wash
Stainless Steel
Washing Drum
Detergent/Softener Dispenser
(For more informations, see page 17, 24)
Door (when open)
(for more informations, see page 17)
Transit Bolt (when remove)
Transit bolts must be removed
before using the appliance.
Drain Pump Filter (when open)
Level Adjustment Feet
Drain Pump
Filter Door
Drain Pump
Filter
Spanner
To adjust levelling legs.
To remove the transit
bolts.
10 www.westinghouse.com.au / www.westinghouse.co.nz
10 www.electrolux.co.th
CONTROL PANEL3.
1
2
3
4
Program Selector Knob
Spin Selection Touchpad
On/Off Button
Temperature Selection Touchpad
5
6
7
Plus Hygiene Touchpad
Easy Iron Touchpad
Prewash Touchpad
8
9
10
11
Start/Pause and Add Clothes Touchpad
Display
Display
Delay End Touchpad
Time Saver Touchpad
12
13
Save Favourite Program Option
Child Lock Option
3.1 Control Panel Description
A)
B)
C)
D)
Program Time
Time Saver Level
Add Clothes Icon
Program Phase Indication Icon:
E)
F)
Delay End Icon
Door Lock Icon
F
E
D
B
A
C
Ultramix phase
Wash phase
Rinse phase
Spin phase
Plus Hygiene phase
Anticrease Phase Icon
9
3 74 521 6
12 13
8
11 10
11
3.2 Program Chart
Program;
Temperature
range
Cold to 90°C
1200
rpm
Max.
1)
1200
rpm
4 kg
800
rpm
3 kg
1200
rpm
Max.
1200
rpm
Max.
1200
rpm
1.5 kg
1200
rpm
5 kg
– –
Type of load and soil level Max.
Spin
Speed
Max. Load
(Dry
Clothes)
60°C
Lightly soiled synthetics or mixed fabrics.
Cold to 60°C
Cold to 60°C
30°C to 40°C
Bedding; Special program for one synthetic blanket, duvet,
bedspread and so on. (Adjust wash time according
to soil level. See Time Saver table on page 13)
Drain & Spin To drain the water in the drum and spin the
laundry.
Daily wear coloured cotton clothes such as
shirts, blouses, towels and undergarments.
Ideal for low level of soil.
Heavily soiled cotton fabrics.
Cotton;
Mixed;
Daily 39;
Fast 15;
Extra Dirty;
Machine Clean;
For cleaning the tub.
White and coloured cotton. (Adjust wash time
according to soil level. See Time Saver table on
page 13)
Synthetic or mixed fabric items. (Adjust wash time
according to soil level. See Time Saver table on
page 13)
1200
rpm
4 kg
Cold to 40°C
Gym Wear;
A gentle program designed for mixed
fabrics found in delicate clothes.
Cold to 40°C
2)
1200
rpm
Max.
Eco Cotton;
White and colourfast cotton. Set this program to
have a good washing results and decrease the
energy consumption. The time of the washing
program is extended.
1200
rpm
Max.
Rinse & Spin To rinse and spin the laundry.
1200
rpm
1.5 kg
Cold to 40°C
Cold to 30°C
Specially tested program for woollen garments
bearing the “Pure new woollen, non-shrink,
machine washable” label.
Wool ;
Cold to 90°C
1200
rpm
4 kg
Cold to 40°C
Delicate;
Delicate fabrics such as acrylics, viscose, polyester
items. (Adjust wash time according to soil level.
See Time Saver table on page 13)
12
1)
Maximum capacity depended on the model of the Washing Machine (see defined on
the control panel).
2)
Eco Cotton Program with 40degC option selected is recommended for a full load of
normally soiled cotton and is the Energy and Water rating label program.
Program;
Temperature
range
1200
rpm
Max.
– –
Type of load and soil level Max.
Spin
Speed
Max. Load
(Dry
Clothes)
30°C to 60°C
Full Load 60;
Favourite Recall you favourite program.
Daily wear coloured cotton clothes such as
shirts, blouses, towels and undergarments.
Ideal for normal level of soil.
3.3 Program Options Compatibility
Program
Option
Cotton
Mixed
Bedding
Eco Cotton
Gym Wear
Machine Clean
Drain & Spin
Rinse & Spin
Fast 15
Daily 39
Wool
Favourite
1)
Time
Saver
PrewashDelay
End
Plus
Hygiene
No
Spin
Rinse
Hold
Full Load 60
Easy
Iron
Extra Dirty
Delicate
1) “
Plus Hygiene
” option can be combined with temperature 40 to 90 °C only.
model: WWF9024M5WA / WWF9024M5SA
WWF8024M5WA
9 kg
8 kg
The wool wash cycle of this machine has been approved by The
Woolmark Company for the washing of machine washable wool
products provided that the products are washed according to the
instructions on the garment label and those issued by the manufacturer
of this washing machine. M1758
WOOLMARK CERTIFICATE
13
The door stays locked with the
water in the drum. To continue
the cycle, you must press
(Start/Pause).
Temperature Touchpad
Press this touchpad repeatedly to
increase or decrease the wash
temperature if you want your laundry to
be washed at a temperature different
from the one proposed by the washing
machine. (Symbol “ ” corresponds to
cold wash)
Spin Selection Touchpad
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Press this touchpad repeatedly to
increase or decrease the spin speed or
select Rinse Hold, if you want your
laundry to be spun at a speed different
from the one proposed by the washing
machine.
No spin option eliminates all the spin
phases and increase the number of
rinses.
No Spin ( )
By selecting this option the water of
the last rinse is not emptied out and
the drum turns regularly to prevent the
laundry creases.
The door is still locked to indicate that
the water must be emptied out.
Rinse Hold ( )
3.4 Options
Delay End ( ) Touchpad
Time Saver
This option allows you to adjust the wash
time. Press this touchpad repeatedly to
decrease or increase the wash time
according to the soil level of your wash.
Use the table below as a guide.
Before you start the program, this option
makes it possible to define the end of the
washing program from minimum of 1 hour
to maximum of 20 hours.
If program duration is longer than
3 hours, minimum Delay End
option starts from 4 hours.
After selecting Delay End time, press
Start/Pause touchpad to start the
program. Machine will then countdown
and update time on the display every
hours until it reaches the starting point of
the wash cycle.
Press the Delay End touchpad to choose
the end time as you wish. The display
shows the number of hours and the
indicator beside the touchpad is on.
For example, if the program duration of
your selected program is 3.20 hours and
you define the “Delay End” time to 6
hours. This means your wash program
will finish in 6 hours. (See diagram)
3.20 hrs.2.40 hrs.
Working Cycle
“Delay End” Time : 6 hrs.
Pressed
Start/Pause
End of
Cycle
Start the
Program
Countdown
This option must be selected after
choosing the wash program, and
before pressing the “Start/Pause”
touchpad.
If you wish to modify or cancel Delay End
option after starting the program, follow
the steps below:
set the washing machine to PAUSE by
pressing “Start/Pause” touchpad;
-
deselect this option by pressing
“Delay End” touchpad repeatedly till
the display shows delay time “ ”;
-
press the “Start/Pause” to start the
program.
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Soil Level
>>LightMedium>>Heavy
14 www.westinghouse.com.au / www.westinghouse.co.nz
Prewash ( ) Touchpad
Select this option if you wish your laundry
to be pre-washed before the main wash.
Use this option for heavy soil. The
indicator of this option will be on.
Select this option to add approximately
30 minutes of tumbling in vapour after
the rinse cycle. The indicator of this
option will be on.
Plus Hygiene Touchpad
Vapour may not necessarily be visible
inside the drum during a vapour cycle.
Vapour is created below the drum and
allowed to naturally rise into the
clothes.
At the end of the Vapour cycle, the
clothes will be warmer, softer and
detached from the drum.
If Vapour option is selected, rinse
temperatures will be elevated.
During a vapour cycle, you may notice
vapour exiting from the drain hose of
the washing machine, this is normal
and there is no cause for alarm.
Vapour may not be present during the
entire vapour cycle.
Vapour function is more effective with
half load.
NOTE
When you set this function, put the
detergent into the “ ” compartment.
This function increases the program
duration.
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Easy Iron Touchpad
When selecting this option the laundry is
gently washed and spun to avoid
creasing. In this way ironing is easier.
The indicator of this option comes on.
15
Save Favourite ( ) Program
3.5 Settings
Program settings that are frequently used
can be saved (e.g. Cotton, 60°C, 1200
rpm, with Prewash and Hygienic Care).
To recall the favourite wash program,
turn selector knob to “Favourite ”
program. You will get acknowledgement
on the display when the Favourite
program is loaded.
To program/re-program Favourite with
your own selections and save them,
proceed as follows:
1. Put machine in Stand-By mode.
2. Select your desired wash settings.
3. To save favourite program, press and
hold “Plus Hygiene” touchpad about 2
seconds and you will hear the sound
and “
” is flashing on the
display.
This setting permits you to either enable
or disable the buzzer at the end of the
program. As an example, you might wish
to disable this buzzer when you start a
wash when going to bed, so that when
the wash finished approximately 1 hour
later, it will not disturb you through the
night.
Error warning beeps such as critical
faults are not disabled.
Enabling/Disabling End-Of-Wash
Buzzer
To disable the buzzer sound, press
“Spin and Plus Hygiene” touchpads at
the same time about 3 seconds, the
icon “ ” will show on display
along with buzzer sound.
To return to default configuration press
these 2 touchpads at the same time
about 3 seconds, the icon “ ” will
show on display along with buzzer
sound.
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Child Safety Lock ( ) Option
Your appliance is provided with CHILD
SAFETY LOCK which permits you to leave
the appliance unsupervised with the door
closed without having to worry that children
might be injured by or cause damage to
the appliance.
Set this option after pressing the
Start/Pause touchpad.
To activate the function, press and
hold “Prewash” touchpad about
2 seconds until the display shows the
icon “ ”.
To set “Child Lock” option:
To deactivate the function, press and
hold “Prewash” touchpad about
2 seconds until the display shows the
icon “ ”.
This function remains enabled
even after the appliance is
switched off.
The touchpads are locked
(except for the On/Off button).
●
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If you press any touchpad while
Child Lock is activated, the icon
“ ” will flash on display
3 times along with buzzer sound.
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BEFORE FIRST USE4.
Ensure that the electrical and water
connections comply with the
installation instructions.
Put 2 litres of water in the detergent
compartment for washing phase. This
activates the drain system.
1.
2.
3.
Select a Cottons cycle at 90 °C,
without any laundry in the machine, to
remove any manufacturing residue
from the drum and tub then start the
machine.
During installation or before first use
you may observe some water in the
machine. This is a residual water left in
the machine after a full functional test
in the factory to ensure the machine is
delivered to customers in perfect
working order and is no cause for
concern.
NOTE
3.6 Start/Pause ( ) and
Add Clothes ( ) Touchpad
This touchpad has 2 functions:
Start/Pause ( )1.
To interrupt a program which is
running, press this touchpad to pause
the machine, the Start/Pause pilot light
flashes.
After you have selected the desired
program and options, press this
touchpad to start the machine. The
Start/Pause pilot light will stop flashing
and remain lit.
If you have selected a
“Delay End” option, the countdown
will begin and will be shown on
the display.
To restart the program from the point
at which it was interrupted, press this
touchpad again, the Start/Pause pilot
light will stop flashing.
Add Clothes ( )2.
To add clothes:
Pressing the “Start/Pause”
touchpad to pause the program.
You can only add clothes when
the icon “ ” shown on the
display.
1.
Wait for the machine to come to a
complete stop before opening the
door (wait for door lock “ ” icon
to turn off).
2.
Resume the program by pressing
“Start/Pause” touchpad again.
4.
Add clothing and close the door.
3.
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DAILY USE5.
Press the On/Off button to turn on the
washing machine. Turn the knob to
set a program. The washing machine
will propose a temperature and
automatically select the spin value
provided for the program you have
chosen.
Check and remove objects (if there
are any) that could be trapped in the
fold.
1.
2.
5.1 Loading The Laundry
Connect the main plug to the main
socket.
Turn the water tap on.
3.
Place the laundry in the drum, one
item at a time, shaking them out as
much as possible. (Refer to page 21
“WASHING HINTS”)
5.
Close the door.
6.
4.
Make sure that no laundry
remains between the seal and
the door.
Detergent Dispenser Drawer
1.
The detergent dispenser is divided
into three compartments.
Please read “Detergents Type
and Quantity of Detergent”on
page 22 before use.
5.2 Using Detergent And
Additives
Compartment “SOFTENER”
Compartment “PREWASH”
This compartment is used for fabric
conditioner and starching agent.
This compartment is only used for
detergent when a “Prewash” option
is selected.
Compartment “MAIN WASH”
This compartment is used for
detergent on all programs.
Detergent flap
Position down:
for liquid
detergent.
Position up:
for powder
detergent.
The selector knob can be turned either
clockwise or counter-clockwise.
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Measure out the amount of
detergent required, pour it into the
main wash compartment .
Do not use gelatinous or thick
liquid detergents.
Do not put more liquid than the
maximum level.
Do not set the “Delay End”.
Do not set the “Prewash” phase.
NOTE: When you use the
liquid detergent
Pull out the dispenser drawer until
it stops.
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Measure out the detergent and the
fabric softener;
2.
If you wish to carry out the
“Prewash” phase, pour it into the
compartment marked .
If required, pour fabric softener into
the compartment marked .
-
Close the drawer gently.
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Residues of detergent, softener
and water may remain in the
dispenser. It is recommended to
clean the dispenser regularly to
remove any residue.
The softener amount used must
not exceed the “MAX” mark in the
drawer.
If you use thick softeners it is
recommended to dilute with water.
If you want your laundry to be spun or
use temperature different from the one
proposed by the washing machine,
pess “Spin” and “Temp” touchpads
repeatedly to change the spin speed
and temperature.
Press the option touchpads, if you
want your laundry to be washed with
special functions.
Different functions can be
combined which is dependent on
the program selected.
If an option is not compatible with
the wash program selected, the
symbol “ ” will flash on display
along with buzzer sound.
If you want to adjust washing time,
press the “Time Saver” touchpad
repeatedly to increase or decrease
washing time. (See Time Manager
guide on page 13)
If you want to define the end of the
washing program, press the “Delay
End” touchpad repeatedly to choose
your washing machine working time.
5.3 Options Setting
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1.
2.
NOTE
NOTE
NOTE
19
The appliance will automatically adjust
the selected program duration
according to the type and size of the
load.
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The display will show adjusted
program duration.
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To start a program, press the Start/Pause
touchpad. The corresponding pilot light
will stop flashing and a default program
duration will be displayed on the screen.
5.4 Starting A Cycle ( )
After approx. 15 minutes from the start of
a program:
If you press any touchpad while a
program is operating, the symbol “ ”
will flash on display along with buzzer
sound. (except Start/Pause touchpad
and On/Off button)
To pause, press Start/ Pause.
The indicator will start flashing.
-
Press the Start/Pause again.
The program will continue.
-
Changing a running program is possible
only by switching off the appliance.
Press the “On/Off” button to cancel
the program and to turn off the
appliance.
-
5.5 Interruption Of A Program
5.6 Changing A Program
It may be possible to change some of the
options after a wash program has started.
Press the “On/Off” button again to
start the appliance.
-
5.7 Changing The Options
Press the touchpad Start/Pause. The
indicator will start flashing.
1.
If available change the options that
you wish.
2.
Press Start/Pause again. The program
will continue.
3.
While a program or the Delay End is
operating, the appliance door is locked
and the display shows the indicator “ ”.
First, set the machine to PAUSE by
pressing the “Start/Pause” touchpad. Wait
until the door lock indicator goes off, then
the door can be opened.
If the door lock indicator “ ” does not
disappear, this means that the machine
is already heating and the water level is
above the bottom edge of the door or the
drum is turning. In this case the door
CAN NOT be opened. If you need to
open it, you must drain the water to open
the door.
In case of emergency please
refer to “Emergency door
opening” on page 32.
5.8 Opening The Door
NOTE
NOTE
Now you can set a new wash program
and change any available options. Press
Start/Pause to start the new program.
The appliance will not drain the water
(except programs; Spin, Rinse + Spin,
Machine Clean).
The appliance stops automatically.
The acoustic signal will operate.
The display will show “ ”.
The indicator of the touchpad
Start/Pause goes off.
-
-
-
-
-
-
-
-
The door lock indicator “ ” goes off.
Remove the laundry from the
appliance. Make sure that the drum is
empty.
Keep the door partly open, to prevent
the mildew and odours.
Turn off the water tap.
5.9 At The End Of The Program
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When the program is completed and
the door lock indicator “ ” goes off,
you can open the door.
5.10 When The Washing
Program Is Completed, But
There Is Water In The Drum
The drum turns regularly to prevent
the creases in the laundry.
(Option “Rinse Hold ” is used)
You must drain the water to
open the door.
The indicator “Start/Pause” flashes to
remind you to drain the water.
-
-
-
At the end of the program, the time
remaining can suddenly decrease from
7 minutes or less to 0 due to the
overestimated total program time during
the load sensing phase. In some cases
(with perfectly balanced load) the
program time can be shorter than the
time estimated after the load sensing
phase is completed. This is a normal
behavior of the machine and not a cause
for concern as it does not compromise its
performance.
5.11 AUTO Off Mode
The AUTO Off mode automatically
deactivates the appliance to decrease
the energy consumption when:
You do not press any buttons for 5
minutes before you press “Start/Pause”.
Press the “On/Off” button to activate
the appliance again.
After 5 minutes from the end of the
washing program.
Press the “On/Off” button to
reactivate the appliance. Display will
show the end of the last wash.
-
-
Press any touchpad again to show
the last wash program.
-
NOTE
The door lock indicator “ ” is on.
The door stays locked.
1.
To drain the water:
Press the “Start/Pause ” touchpad.
The appliance drains the water and
spins with the maximum spin speed
for selected program.
Alternatively, before pressing the
“Start/Pause” touchpad, you can press
the “Spin ” touchpad to change the
spin speed. You can select “No Spin
( )”, if you want the machine to only
drain the water.
2.
Press the “On/Off” button to deactivate
the appliance.
3.
After approximately 18 hours, if you do
not press Start/Pause touchpad, the
appliance will drain and spin automatically
(except for “Wool” program) .
NOTE
21
WASHING HINTS6.
Follow the wash code symbols on each
garment label and the manufacturer’s
washing instructions. Sort the laundry as
follows: whites, coloureds, synthetics,
delicates, woollens.
6.1 Sorting The Laundry
6.2 Temperatures
90°C
Temp Soil level
60°C
50°C
40°C
30°C
Cold
For normally soiled, colourfast
garments (e.g. shirts, night
dresses, pajamas....) in linen,
cotton or synthetic fibres and
for lightly soiled white cotton
(e.g.underwear).
For delicate items (e.g. net
curtains), mixed laundry
including synthetic fibres and
woollens bearing the label pure
new wool, machine washable,
non-shrink.
For normally soiled white
cottons and linen (e.g. teacloths,
towels, tablecloths, sheets...).
Never wash whites and coloured
fabrics together. Whites may lose their
“whiteness” in the wash.
New coloured items may run in the first
wash; they should therefore be
washed separately the first time.
Button up
pillowcases, close
zip fasteners,
hooks and poppers.
Tie any belts or
long tapes.
Remove persistent stains before
washing.
Rub particularly soiled areas with a
special detergent or detergent paste.
Treat curtains with special care.
Remove hooks or tie them up in a bag
or a net.
Make sure that no
metal objects are
left in the laundry
(e.g. coin, hair clips,
safety pins, pins).
6.3 Before Loading The
Laundry
Recommended loads are indicated in the
program charts on page 11.
General rules:
Washing a maximum load makes the
most efficient use of water and energy.
For heavily soiled laundry, reduce the
load size.
Cotton, linen
drum full but not too
tightly packed;
Clothes LoadQuantity
Synthetics
drum no more than
half full;
Delicate fabrics
and woollens
drum no more than
one third full.
6.4 Maximum Loads
Blood: treat fresh stains with cold water.
For dried stains, soak overnight in water
with a special detergent then rub in the
soap and water.
Stubborn stains may not be removed by
just water and detergent. It is therefore
advisable to treat them prior to washing.
6.5 Removing Stains
Wash bras, pantyhose
and other delicates in a
mesh laundry bag,
which you can purchase
from your supermarket.
Make sure that you wash lint collectors
separately from lint producers.
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Oil based paint: moisten with benzine
stain remover, lay the garment on a soft
cloth and dab the stain; treat several
times.
Dried grease stains: moisten with
turpentine, lay the garment on a soft
surface and dab the stain with the
fingertips and a cotton cloth.
Rust: oxalic acid dissolved in hot water or
a rust removing product used in cold
water. Be careful with rust stains which
are not recent since the cellulose
structure will already have been damaged
and the fabric tends to hole.
Mould stains: treat with bleach, rinse
well (whites and fast coloureds only).
Grass: soap lightly and treat with bleach
(whites and fast coloureds only).
Ball point pen and glue: moisten with
acetone (*), lay the garment on a soft
cloth and dab the stain.
Lipstick: moisten with acetone (*) as
above, then treat stains with methylated
spirits. Remove any residual marks from
white fabrics with bleach.
Red wine: soak in water and detergent,
rinse and treat with acetic or citric acid,
then rinse. Treat any residual marks with
bleach.
Ink: depending on the type of ink,
moisten the fabric first with acetone (*),
then with acetic acid; treat any residual
marks on white fabrics with bleach and
then rinse thoroughly.
Tar stains: first treat with stain remover,
methylated spirits or benzine, then rub
with detergent paste.
(*) do not use acetone on artificial silk.
Low sudsing detergent is required for this
washing machine to prevent oversudsing
problems, unsatisfactory washing result
and harm to the machine.
6.6 Detergents Type And
Quantity Of Detergent
Do not use wrong types of detergent,
such as Top Loading, Handwash
detergent or Soap-Based products in
your frontload washing machine. This
can result in excessive suds, longer
cycle time, low spin speeds, poor
rinsing and overloading of the motor.
The choice and quantity of detergent will
depend on ;
type of fabric (delicates, woollens,
cottons, etc.) ;
degree of soil ;
size of the load ;
wash temperature ; and
hardness of the water used.
the colour of clothes ;
Information on hardness of the water in
your area can be obtained from the
relevant water supply company, or from
your local authority.
You may have to try using the detergent
quantity as per manufacturers’
instructions then compare the wash
result to the list below and adjust the
amount of detergent for your future
washes accordingly.
Water hardness is classified by so-called
“degrees” of hardness.
The choice of detergent and use of
correct quantities not only affects your
wash performance, but also helps to
avoid waste and protect the environment.
Although biodegradable detergents
contain substances which in large
quantities can upset the delicate balance
of nature.
Low sudsing detergents designed for
front load washing machines are labelled
“Front Loading”, “high efficiency”, “HE”,
such as Cold Power for Front Loaders or
“Matic”.
Quantity of detergent to be
used
23
the washload to turn grey,
greasy clothes.
sudsing,
inadequate rinsing.
reduced washing effect,
Not enough detergent causes:
Too much detergent causes:
you are washing a small load,
large amounts of foam during washing.
the laundry is lightly soiled,
Use less detergent if:
INTERNATIONAL WASH CODE SYMBOLS7.
These symbols appear on fabric labels, in order to help you choose the best
way to treat your laundry.
Bleach in cold water DO NOT bleach
Bleaching
Hand wash
Max. wash
temperature
95 °C
Hot iron
max. 200 °C
Dry cleaning in
all solvents
Dry cleaning in
perchlorethylene,
petrol, pure alcohol,
R 111 & R 113
Dry cleaning in
petrol, pure alcohol
and R 113
DO NOT
dry clean
Warm iron
max. 150 °C
Lukewarm iron
max. 110 °C
DO NOT iron
Max. wash
temperature
60 °C
Max. wash
temperature
40 °C
Max. wash
temperature
30 °C
DO NOT
wash at all
Ironing
Dry cleaning
Drying
Flat Tumble dry DO NOT
tumble dry
High
temperature
Low
temperature
On clothes
hanger
On the line
Energetic
wash
Delicate wash
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8. CARE AND CLEANING
You must DISCONNECT the appliance
from the electricity supply, before you can
carry out any cleaning or maintenance
work.
The water we use normally contains lime.
It is a good idea to periodically use a
water softening powder in the machine.
Clean the appliance only with soap and
warm water. Fully dry all the surfaces.
Do not use alcohol, solvents or
chemical products.
Do this separately from any laundry
washing, and according to the softening
powder manufacturer's instructions.
This will help to prevent the formation of
lime deposits.
8.2 Descaling
8.1 External Cleaning
Leave the door open for a while. This
helps to prevent mould and stagnant
smells forming inside the appliance.
Keeping the door open after a wash will
also help to preserve the door seal.
8.3 After Each Wash
The washing powder and additive
dispenser drawer should be cleaned
regularly.
Remove the drawer by pressing the
catch downwards and by pulling it out.
8.5 Cleaning The Dispenser
Drawer
8.4 Maintenance Wash With
“Machine Clean” Program
To aid cleaning, the top part of the
additive compartment should be
removed.
With the use of low temperature washes
it is possible to get a build up of residues
inside the drum.
We recommend to use “Machine Clean”
program to clean the drum regularly to
remove any residue.
The drum should be empty of laundry.
Press Start/Pause to start the program.
Select the “Machine Clean” program.
To run a maintenance wash:
WARNING!
CAUTION!
25
Flush it out under a tap to remove any
traces of accumulated powder.
Having removed the drawer, use a small
brush to clean the recess, ensuring that
all washing powder residue is removed
from the upper and lower part of the
recess. Replace the drawer and run the
rinse program without any clothes in the
drum.
8.6 Cleaning The Drawer
Recess
8.7 Cleaning The Pump
The appliance does not drain the water.
The drum cannot turn.
The appliance makes an unusual noise
because of the blockage of the drain
pump.
The display shows an alarm code
because of the problem with water
drain.
Regularly examine the drain pump
and make sure that it is clean.
Clean the pump if:
1. Disconnect the mains plug from the
mains socket.
WARNING!
2.
Do not remove the filter while the
appliance is operating. Do not clean
the drain pump if the water in the
appliance is hot. The water must be
cold before you clean the drain pump.
To clean the drain pump:
1. Open the drain pump door.
2. Place a suitable water container
below the recess of the drain pump
to collect the water that flows out.
Press the two levers and pull forward
the drainage duct to let the water flow
out.
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3. When the container is full of water,
put the drainage duct back again and
empty the container. Do step 2, 3
again and again until no more water
flows out from the drain pump.
5. Remove fluff and objects from the
pump (if there are any).
6. Make sure that the impeller of the
pump can turn. If this does not occur,
contact the service centre.
7. Clean the filter under the water tap.
4. Push back the drainage duct and
turn the filter counter-clockwise to
remove it.
27
8. Put the filter back into the housing
with exposed section facing up.
Make sure that you correctly tighten
the filter to prevent leakages.
9. Close the drain pump door.
Remove the water inlet hose from
the water tap.
Clean the filter in the inlet hose with
a stiff brush.
If your water is very hard or contains
traces of lime deposit, the water inlet
filter may become clogged. It is therefore
a good idea to clean it from time to time.
8.8 Cleaning The Water Inlet
Filter
To clean the water inlet filters:
1.
Close the water tap.
2.
3.
4.
5.
6.
7. Open the water tap.
Remove the inlet hose behind the
appliance.
Clean the filter in the valve with a
stiff brush or a towel.
Install the inlet hose again. Make
sure that the couplings are tight to
prevent leakages.
Guide
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If the appliance is installed in an area
where the temperature can be less
than 0 °C, remove the remaining water
from the inlet hose and the
drain pump.
Emergency Drain
8.9 Frost Precautions
Disconnect the main plug from the
main socket. Turn off the water tap.
1.
2. Remove the water inlet hose.
3. Remove the drain hose from the rear
support and unhook it from sink or
spigot.
Put the end of the drain and inlet hose
in a container. Let the water flow out
of the hoses.
4.
5. When no more water flows, install the
inlet hose and the drain hose again.
Make sure that the temperature is
more than 0 °C before you use the
appliance again.
NOTE
29
9.1 Possible Failures
TROUBLESHOOTING9.
The door has not been closed.
(Error code: )
Close the door firmly.
The plug is not properly
inserted into the power socket.
Insert the plug into the power
socket.
There is no power at the
socket.
Please check your domestic
electrical installation.
The Start/Pause touchpad has
not been pressed.
Press the Start/Pause
touchpad.
The “Delay End” has been
selected.
If the laundry are to be
washed immediately, cancel
the “Delay End”.
The Main supply is unstable.
(If appears on the
display.)
Wait until the main supply is
stable. Appliance will start
automatically.
The inlet hose is squashed or
kinked. (Error code: )
Check the inlet hose
connection.
The end of the drain hose is
too low. (Error code: )
Refer to relevant paragraph in
“water drainage” section.
The filter in the inlet hose is
blocked. (Error code: )
Clean the water inlet hose
filter.
The door is not properly closed.
(Error code: )
Close the door firmly.
The water tap is closed.
(Error code: )
Open the water tap.
Certain problems are due to lack of
simple maintenance or oversights, which
can be solved easily without calling out
an engineer. Before contacting your local
Service Centre, please check trouble-
shooting below.
Once the problem has been eliminated,
press the Start/Pause button to restart
the program. If after all checks, the
problem persists, contact your local
Service Centre.
Machine does
not start:
Machine does
not fill the
water:
Machine fills
then empties
immediately:
Malfunction Possible cause Solution
The appliance does not fill
with water properly.
The appliance door is open or
not closed correctly. Please
check the door!
The appliance does not drain
the water.
The main supply is unstable.
Wait until the main supply is
stable.
No communication between
electronic elements of the
appliance. Switch off and
switch on again.
WARNING! Deactivate the
appliance before you do the
checks.
Alarm Code:
30 www.westinghouse.com.au / www.westinghouse.co.nz
Malfunction Possible cause Solution
Too much detergent or unsuitable
detergent (creates too much
foam) has been used.
Reduce detergent quantity
and use correct type of
detergent (refer page 22).
Check whether there are any leaks
from one of the inlet hose fittings. It
is not always easy to see this as
the water runs down the hose;
check to see if it is damp.
Check the water inlet hose
connection.
Too little detergent or unsuitable
detergent has been used.
Increase detergent
quantity or use different
detergent (refer page 22).
The program is still running. Wait until the end of cycle.
There is water in the drum.You must drain the water
to open the door (refer
“Opening The Door” on
page 19.
This problem may be caused by
a failure of the appliance.
Contact Service. If you
need to open the door,
please read carefully
“Emergency door opening”
on page 32.
Stubborn stains have not been
treated prior to washing.
Use commercial products
to treat the stubborn stains.
The correct temperature was not
selected.
Check if you have selected
the correct temperature.
Excessive laundry load. Reduce load.
The drain hose is damaged. Call Service.
There is water
on the floor:
Unsatisfac-
tory
washing
results:
The door will
not open:
The drain hose is squashed or
kinked. (Error code: )
Check the drain hose
connection.
The drain pump is clogged.
(Error code: )
Clean the drain filter.
Machine
does not
empty and/or
does not
spin:
The option “Rinse Hold”
has been selected.
Press Start/Pause
touchpad to drain the water
or select spin program.
The laundry is not evenly
distributed in the drum.
Pause the machine and
redistribute laundry
manually.
The transit bolts and packing
have not been removed.
Check the correct installa-
tion of the appliance.
The support feet have not been
adjusted.
Check the correct levelling
of the appliance.
Machine
vibrates or
is noisy:
31
Malfunction Possible cause Solution
Detergent over dose. Reduce the detergent
quantity or use another one.
(Refer page 22 “Detergents
Type And Quantity Of
Detergent”).
Machine unbalance. Redistribute laundry
manually in the drum and
start the spin phase again.
The laundry is not evenly
distributed in the drum.
Pause the machine and
redistribute laundry
manually.
There is very little laundry in the
drum.
Load more laundry.
Unstable floors eg. wooden floors. Refer to relevant paragraph
in “Positioning” section.
Machine
vibrates or
is noisy:
Cycle time
longer than
displayed:
The electronic unbalance detection
device has cut in because the
laundry is not evenly distributed in
the drum. The laundry is
redistributed by reverse rotation of
the drum.
This may happen several times
before the unbalance disappears
and normal spinning can resume. If,
after 10 minutes, the laundry is still
not evenly distributed in the drum,
the machine will not spin. In this
case, redistribute the load manually
and select the spin program.
Pause the machine and
redistribute laundry
manually.
Machine not installed properly.Make sure the levelling of
the appliance is correct.
Refer to “Installation”.
Transit bolts or packaging not
removed.
Make sure that the
packaging and/or the
transit bolts are removed.
Refer to “Unpacking”.
The load may be too small. Add more laundry in the
drum.
Machines based on modern technology operate very economical-
ly using very little water without affecting performance.
Spinning
starts late
or machine
does
not spin:
Machine
makes an
unusual
noise:
No water is
visible in
the drum:
The appliance calculated a new time according to the laundry
load.
The cycle is
shorter than
the time
displayed.
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In case of power failure or appliance
failure, the appliance door remains
locked. The wash program continues
when power is restored. If the door
remains locked in case of failure, it is
possible to open it using the emergency
unlock feature.
Before opening the door:
9.2 Emergency Door Opening
Make sure that the water temperature
and the laundry are not hot. Wait until
they cool down if necessary.
WARNING!
Make sure that the drum is not
rotating. Wait until the drum stops
rotating if necessary.
Make sure that the water level inside
the drum is not too high. If necessary,
perform an Emergency Drain
(see page 28).
To open the door proceed as follows:
If you are unable to identify or solve the
problem, contact our service centre.
Before calling service centre, make a
note of the model, serial number and
purchase date of your machine: the
Service Centre will require this
information.
1. Press the On/Off button to switch the
appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Open the filter cover.
4. Using a suitable tool to pulling the
emergency unlock strap (red strap)
downward twice (you will hear “click”
sound) and hold it, at the same time
pull the door handle to open the door.
If the door cannot open while holding
the strap, try to release it then open
the door.
5. Take out the laundry.
6. Close the filter flap.
NOTE
Mod :
PNC :
S/N :
Scan QR code
Made in Thailand
33
TECHNICAL DATA10.
Dimensions (Height / Width / Depth)
Maximum dry
clothes capacity
Spin speed (Maximum / Minimum) 1200 rpm / 400 rpm
Power supply (Voltage / Frequency)
Total power absorbed
Water supply pressure (Maximum / Minimum)
0.8 MPa / 0.05 MPa
INSTALLATION11.
1) Maximum capacity depended on the model of the Washing Machine (see defined on
the control panel).
Cotton
Eco Cotton
Mixed
Gym Wear
Extra Dirty
Bedding
Machine Clean
Drain & Spin
Rinse & Spin
Delicate
Wool
Fast 15
Daily 39
Full Load 60
Favourite
Max.
1)
Max.
4 kg
4 kg
Max.
3 kg
-
Max.
Max.
4 kg
1.5 kg
1.5 kg
5 kg
Max.
-
Program Max. Capacity
model: WWF9024M5WA
WWF9024M5SA
9 kg
9 kg
8 kg
850 x 600 x 659 mm
220-240 V~ / 50 Hz
2000 W
You are advised to keep all transit
devices so that they can be refitted if the
machine ever has to be transported
again.
All transit bolts and packing must be
removed before using the appliance.
CAUTION!
Use gloves. Remove the external film.
If necessary, use a cutter.
1.
WWF8024M5WA
11.1 Unpacking
34 www.westinghouse.com.au / www.westinghouse.co.nz
6.
7.
Remove the polystyrene base.
8.
Put one of the polystyrene packaging
elements on the floor behind the
appliance. Carefully put down the
appliance with the rear side on it.
Make sure not to damage the hoses.
Pull up the appliance in vertical
position.
Open the door. Remove all the items
from the drum.
5.
9.
Remove the power supply cable and
the drain and inlet hoses from the
hose holders (A) on the rear of the
appliance.
Remove the cardboard top.
2.
Remove the polystyrene packaging
materials.
3.
Remove the plastic bag which cover
the machine.
4.
35
Use a spirit level on the top and side of
the machine to check the levels.
If you do not have a spirit level, as a
guide use the edge of a door frame,
cupboard or bench to check that the
machine is leveled.
It is important that your machine stands
firm and leveled on the floor to ensure
correct operation. The appliance must
not be installed behind a lockable door, a
sliding door or a door with a hinge on the
opposite side to avoid restricting the
machine door.
10.
11.
Pull out the plastic spacers.
12.
Put the plastic caps in the holes (X3).
You can find these caps in the user
manual bag.
Remove the three transit bolts.
A
1st
2nd
3rd
11.2 Positioning
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Loosen or tighten the feet to adjust the
level. A correct adjustment of the
appliance level prevents vibration, noise
and the movement of the appliance when
in operation.
Never place cardboard, wood or similar
materials under the machine to
compensate for any unevenness in the
floor. Install the machine on a flat hard
floor. Make sure that air circulation
around the machine is not impeded by
carpets, rugs etc.
When the washing machine is levelled,
try to rock it from corner to corner. If it
does rock, adjust the legs again until it is
levelled and does not rock.
Check that the machine does not touch
the wall or cupboard units.
clockwise “DOWN”
counter clockwise “UP”
Connect the water inlet hose to a tap
with 3/4” BSP thread.
Use the hose supplied with the washing
machine. DO NOT USE OLD HOSES.
11.3 Water Inlet
The inlet hose must not be lengthened.
If it is too short and you do not wish to
move the tap, you will have to purchase
a new, longer hose specially designed
for this type of use.
Loosen the ring nut to angle the hose to
the left or right depending on the position
of your water tap. Do not place the inlet
hose downwards. After positioning the
inlet hose, be sure to tighten the ring nut
again to prevent leaks.
The end of the drain hose can be
positioned in three ways:
Hooked over the edge of a sink,
using the plastic hose guide supplied
with the machine.
11.4 Water Drainage
check
45°
35°
37
Fitting Hose Guide
bend
hose
2.
Adjust length to suit
trough.
Pull apart to
insert hose.
pull hose
1.
45 cm approx.
Hose
Guide
Push the drain hose onto the spigot
and secure with a clip, ensure a loop is
formed in the drain hose to prevent
waste from the sink entering the
appliance.
In a sink, drain pipe branch.
Directly into a drain pipe, at a height
of not less than 60 cm and not more
than 90 cm.
The end of the drain hose must always
be ventilated, i.e. the inside diameter
of the drain pipe must be larger than
the outside diameter of the drain hose.
The drain hose must not be twisted or
curled. Run it along the floor; only the
part near the drainage point must be
raised.
In this case, make sure the end cannot
come unhooked when the machine will
be emptied. This could be done by tying
it to the tap with a piece of string or
attaching it to the wall.
For the correct functioning of the
machine, the drain hose must remain
hooked on the proper support piece
situated on the top part of back side of
the appliance.
This branch must be above the trap so
that the bend is at least 60 cm above
the ground.
Max.
90 cm
Min.
60 cm
Max. 90 cm
Min. 60 cm
38 www.westinghouse.com.au / www.westinghouse.co.nz
11.5 Electrical Connection
The manufacturer declines any
responsibility for damage or
injury through failure to comply
with the above safety precaution.
Should the appliance power
supply cable need to be
replaced, this shall be carried
out by our Service Centre.
Connect the machine to an
earthed socket outlet.
CAUTION!
When the appliance is installed, the
power supply cable must be easily
accessible.
The materials marked with the
symbol are recyclable.
>PE<=polyethylene
>PS<=polystyrene
>PP<=polypropylene
This means that they can be recycled by
disposing them properly in appropriate
collection containers.
To save water, energy and to help
protect the environment, we recommend
that you follow these tips:
Use authorized disposal sites for your old
appliance. Help to keep your country tidy!
The symbol on the product or on its
packaging indicates that this product may
not be treated as household waste.
Instead it shall be handed over to the
applicable collection point for the
recycling of electrical and electronic
equipment. By ensuring this product is
disposed of correctly, you will help
prevent potential negative consequences
for the environment and human health,
which could otherwise be caused by
inappropriate waste handling of this
product.
For more detailed information about
recycling of this product, please contact
your local city office, your household
waste disposal service or the shop where
you purchased the product.
12.1 Packaging Materials
12.3 Ecological Hints
12.2 Old Machine
ENVIRONMENT CONCERNS12.
Normally soiled laundry may be
washed without prewashing in order to
save detergent, water and time (the
environment is protected too!).
The machine works more economically
if it is fully loaded.
With adequate pre-treatment, stains
and limited soiling can be removed; the
laundry can then be washed at a lower
temperature.
Measure out detergent according to
the water hardness, the degree of
soiling and the quantity of laundry
being washed.
This machine is designed to operate
on a 220-240 V, single-phase, 50 Hz
supply.
“An incorrect power supply may void
your warranty.”
Check that your domestic electrical
installation can take the maximum
load required (2.0 kW), also taking into
account any other appliances in use.
39
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIA
NCE: WESTINGHOUSE WASHING MACHINES & WASHER/DRYERS
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
FOR SERVICE
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SPARE PARTS
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
NEW ZEALAND
FOR SERVICE
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
W_WMWD_Warr_Feb22
This document sets out the terms and conditions of the product
warranties for Westinghouse Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should there be a manufacturing defect in your
Appliance. This warranty is in addition to other rights you may have
under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004
762 341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(e)
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non-
excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues for in Australia for a period of 24 months and in New Zealand
for a period of 24 months following the date of original purchase of the
Appliance.
• Inverter motor – Further 8 years
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC
will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
offered for a valid warranty claim is repair or replacement. Electrolux or its
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation
will be arranged by Electrolux as part of any valid warranty claim.
6.
Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a)
(b) parts and Appliances not supplied by Electrolux;
(c) cosmetic damage which does not affect the operation of the
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b)
(c) the Appliance’s serial number or warranty seal has been removed
or defaced.
8. How to claim under this warranty: To enquire about claiming under this
warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the
terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in Australia:
Electrolux goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure. ‘Acceptable quality’ and
‘major failure’ have the same meaning as referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux in New
Zealand, the Appliances come with a guarantee by Electrolux pursuant to
the provisions of the Consumer Guarantees Act, the Sale of Goods Act
and the Fair Trading Act. Where the Appliance was purchased in New
Zealand for commercial purposes the Consumer Guarantee Act does not
apply.
11.
You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
G0037800-001-A20691921
www.westinghouse.co.nz
www.westinghouse.com.au
