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The ice maker is not producing ice
Is the freezer temperature cold enough to produce
ice?
Wait 24 hours after hook-up for ice production. See the
"Setting the Controls" section.
Is the ice maker arm in the "OFF" (arm up) position?
Lower arm to the "ON" (arm down) position. See the
"Ice Maker Operation" section.
Is the water line shut-off valve to the refrigerator
turned on?
Turn on the water valve. See the "Connecting the
Refrigerator to a Water Source" section.
Is an ice cube jammed in the ejector arm?
Remove the ice from the ejector arm with a plastic
utensil. Refer to the "Ice Maker Operation" section.
Does the ice maker mold have water in it or has no
ice been produced?
Check to see if your refrigerator has been connected to
your home water supply and the supply shut-off valve
is turned on. Refer to the "Connecting the Refrigerator
to a Water Source" section.
NOTE: If not due to any of the above, there may be a
problem with the water line. Call for service.
The ice maker is producing too little ice
Has the ice maker just been installed?
Wait 72 hours for full ice production to begin. Once
your refrigerator is cooled down, the ice maker should
begin producing 70-120 cubes every 24 hours.
Has a large amount of icejust been removed?
Allow 24 hours for ice maker to produce more ice.
is the control set correctly?
Refer to the "Setting the Controls" section.
Is the water shut-off valve turned completely on?
Turn valve on fully. Refer to the "Connecting the
Refrigerator to a Water Source" section.
Is there a water filter installed on the refrigerator?
This filter may be clogged or installed incorrectly.
First, check the filter installation instructions to ensure
that the filter was installed correctly and is not clogged.
If installation or clogging is not a problem, call a
qualified person or a technician.
Off-taste or odor in the ice
• Are the plumbing connections new, causing
discolored or off-flavored ice?
Discard the first few batches of ice.
• Have the ice cubes been stored for too long?
Throw old ice away and make a new supply.
• Has food in the refrigerator been wrapped properly?
Refer to the "Food Storage Guide" section.
• Do the freezer and ice bin need to be cleaned?
See the "Cleaning Your Refrigerator" section.
• Does the water contain minerals (such as sulfur)?
A filter may need to be installed to remove the minerals.
The divider between the two compartments is
warm
The warmth is probably due to normal operation of the
automatic exterior moisture control.
Temperature is too warm
Are the air vents blocked in either compartment?
This prevents the movement of cold air from the
freezer to the refrigerator.
Remove any objects from in front of the air vents. Refer
to "Ensuring Proper Air Circulation" for the location of
air vents.
Are the door(s) opened often?
Be aware that the refrigerator will warm when this
occurs. In order to keep the refrigerator cool, try to get
everything you need out of the refrigerator at once,
keep food organized so it is easy to find, and close the
door as soon as the food is removed.
Has a large amount of food just been added to the
refrigerator or freezer?
Adding a large amount of food warms the refrigerator, It
can take several hours for the refrigerator to return to
the normal temperature.
Is the control set correctly for the surrounding
conditions?
Refer to the "Setting the Controls" section.
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