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15
WARRANTY
WARRANTY CERTIFICATE
In order to obtain warranty service, you must provide proof of original purchase from a
KOBE authorized Dealer. Please keep a copy of your original invoice as proof of purchase.
TWO-YEAR LIMITED PARTS WARRANTY ON KOBE BRILLIA SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we will
provide non-consumable replacement parts or components free of charge that failed due to
manufacturing defects. Consumable parts such as light bulbs, filters, fuses, and oil cups are not
covered by this warranty.
WHAT IS COVERED:
This warranty is valid in the United States and Canada. It is non-transferable and applies only
to the original purchaser and does not extend to any subsequent owners of this product. In
Hawaii, Alaska, and Canada, this warranty is limited. There may be additional shipping charges
for parts and service technician travel costs in remote areas or locations 30 miles outside of
KOBE authorized service areas.
WHAT IS NOT COVERED:
1. Normal wear and tear, regular service and maintenance required for the product.
2. Consumable parts such as light bulbs, filters, fuses, and oil cups.
3. Chips, scratches, or dents due to abuse or misuse of the product, use of corrosive and
abrasive cleaning products.
4. Damages caused by accident, fire, flood and other Acts of God.
5. Services in remote areas or locations 30 miles outside of KOBE authorized service areas.
6. Labor cost incurred in connection with the removal of range hood, and installation of
replacement range hood, nor does it cover any other contingent expenses.
7. Scratches inside the hood, back of the baffle filter, and inside the duct cover.
THIS WARRANTY WILL BE VOIDED BY:
1. Improper installation and failure to follow installation instructions.
2. Any repair, alternation, modification not authorized by KOBE.
3. Duct alternation, modification, and connection.
4. Incorrect electric current, voltage, or wiring.
5. Improper usage of the product such as commercial, outdoor, or other usage other than
residential indoor usage.
6. Purchasing this product from an unauthorized KOBE dealer.
7. Damaging the product due to negligence, misuse, abuse, or accident.
If we determine that the warranty exclusions listed above applies or if you fail to provide all
necessary documentation for warranty service, you will be responsible for all expenses
associated with the requested service, including parts, labor, shipping, traveling, and any other
expense related to the service request.
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