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6 BISSELL.com 3
WARNING To reduce the risk of electrical shock:
• Turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.
• Before using your vacuum, make sure that the dirt tank is in locked position and that all filters, both pre- and post-filters, are in
place. DO NOT operate your vacuum without these filters.
• Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the dirt tank.
• Do not use without filters in place.
Protecting the Vacuum’s Motor
For more assistance with your vacuum’s motor protection, visit support.BISSELL.com.
There is an internal thermal protector in your vacuum that protects it from overheating. It controls
the main vacuum motor only, not the brush motor. When it activates, the main motor will stop.
The front lights and brush roll will stay on but there won’t be any suction. If this happens, follow
these steps:
1. Turn vacuum OFF and unplug from electrical outlet.
2. Check for the source of overheating problem (full dirt tank, dirty filters or a clog) and fix by
following the steps in the “Vacuum won’t pick up dirt” troubleshooting section.
3. When the motor cools for approximately 30 minutes, the thermal protector automatically resets
and cleaning may continue. If the vacuum will not turn ON or the thermal protector continues to
activate, contact Consumer Care.
©2023 BISSELL Inc. All rights reserved.
Part Number 1628649 01/23 RevE
Troubleshooting
For a comprehensive walkthrough of your product and support tips visit support.BISSELL.com.
Meet your new BISSELL® product!
Go to support.BISSELL.com for a comprehensive walkthrough
of your new purchase, including videos, tips, support, and more.
Want to get started right away? This guide has all the information
you need to set up your new product. Let’s take a look…
Product Overview
1. Carpet Type Control
2. Hose
3. Quick Release Extension Wand
4. Wand Release Button
5. Power Switch
6. Dirt Tank Release Button
7. Pre-Motor Filter
8. Dirt Tank
9. Post-Motor Filter
10. Lift-Off® Release Button
2
3
7
8
9
1
5
What’s in the Box? ......................................................... 2
Assembly .............................................................................. 3
Using Your Vacuum ....................................................... 3
Above Floor Cleaning ..................................................4
Emptying the Dirt Tank...............................................4
Cleaning the Inner Cyclone Separator .............4
Cleaning and Replacing the Filters ..................... 5
Protecting the Vacuum’s Motor ............................ 6
Resetting the Brush Motor ....................................... 6
Warranty ...............................................................................6
Troubleshooting ............................................................... 6
Every Purchase Saves Pets
™
BISSELL proudly supports BISSELL Pet Foundation®
and its mission to help save homeless pets. When you
buy a BISSELL® product, you help save pets, too. We’re
proud to design products that help make pet messes,
odors and pet homelessness disappear.
Visit BISSELLsavespets.com to learn more.
Warranty
Limited 5-year warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691
for complete warranty information.
1. Insert handle into body until
it clicks into place.
2. Attach Lift-Off® pod to foot. 3. Attach hose to wand by
twisting clockwise.
4. Insert hose connector into
machine until it clicks.
5. Insert hose into hose clip.
The hose should sit on the
vacuum without any twists.
6. Attach tools to tool holders
on vacuum.
Assembly
Go to support.BISSELL.com for assembly videos.
Using Your Vacuum
For additional ways to use your vacuum’s features, check out support.BISSELL.com.
1. Power ON
( )
. Brush roll will
turn on automatically and will
sense floor type.
2. Step gently on base and pull
the handle back to recline.
Note: The brush roll shuts
OFF when vacuum is locked in
upright position.
3. Use the carpet type control
for optimized cleaning on
high pile and low pile carpet.
The control can be moved
to the middle position for
medium pile carpeting.
Resetting the Brush Motor
For more assistance with your vacuum’s brush motor, visit support.BISSELL.com.
There is a circuit to protect the brush motor. If something becomes lodged in the foot and the brush
shuts off, turn the cleaner off and unplug from the outlet. Remove the obstruction. The brush will
automatically reset when the cleaner is plugged in and turned back on.
SURFACESENSE® LIFT-OFF
VACUUM CLEANER
MODELS 3415, 34152, 3418, 3413
6
4
Note: Any other maintenance or servicing not included in this manual should be performed by an
authorized service representative.
Note: When finished using the product, rewind cord for storage. Store unit indoors in a dry location in
an area where the product is not likely to get damaged.
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