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Problem Possible cause Solution
There is a high vi-
bration in the ma-
chine.
The blade is un-
balanced and
worn.
Replace the blade.
The motor shaft is
bent.
1. Stop the mo-
tor.
2. Remove the
safety key and
battery pack.
3. Disconnect the
power source.
4. Inspect for
damage.
5. Repair the ma-
chine before
you start it
again.
The machine stops
during mowing.
The blade height is
too low.
Increase the blade
height.
The battery pack is
out of power.
Charge the battery
pack.
The grass clip-
pings attach to the
deck or the blade.
Remove the bat-
tery pack and
check the deck.
Operation temper-
ature of the ma-
chine is too high.
Cool the machine.
* If you cannot find the solution to these problems, go to the
service center.
20 TECHNICAL DATA
Voltage 48V (2 X 24V)
No load speed 3600 RPM
Deck size 17"
Height adjust-
ments
1 1/4 - 3 1/8” (3.0 - 8.0 cm)
Functions 2-in-1 Mulch & Rear Bag
Weight (with-
out battery
pack)
40 lbs (18 kg)
Battery model BAG709 and other BAG series
Charger model CAG812 and other CAG series
21 LIMITED WARRANTY
YEAR
ANS
AÑOS
LIMITED WARRANTY
GARANTIE LIMITÉE
GARANTÍA
LIMITADA
3
Greenworks hereby warranties this product, to the original
purchaser with proof of purchase, for a period of three (3)
years against defects in materials, parts or workmanship.
Greenworks, at its own discretion, will repair or replace any
and all parts found to be defective, through normal use, free
of charge to the customer. This warranty is valid only for
units which have been used for personal use that have not
been purchased or rented for industrial/commercial use, and
that have been maintained in accordance with the instructions
in the owners’ manual supplied with the product when new.
ITEMS NOT COVERED BY WARRANTY:
1. Any part that has become inoperative due to misuse,
commercial use, abuse, neglect, accident, improper
maintenance, or alteration; or
2. The unit, if it has not been operated and/or maintained in
accordance with the owner's manual; or
3. Normal wear;
4. Routine maintenance items such as lubricants, blade
sharpening;
5. Normal deterioration of the exterior finish due to use or
exposure.
HELPLINE:
Warranty service is available by calling our toll-free helpline
at 1-888-909-6757.
TRANSPORTATION CHARGES:
Transportation charges for the movement of any power
equipment unit or attachment are the responsibility of
the purchaser. It is the purchaser’s responsibility to pay
transportation charges for any part submitted for replacement
under this warranty unless such return is requested in writing
by Greenworks.
USA address:
Greenworks Tools
P.O. Box 1238, Mooresville, NC 28115
Canadian address:
Greenworks Tools Canada, Inc.
P.O. Box 93095, Newmarket, Ontario, L3Y 8K3
Mexico address:
13
English
EN
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