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nuwavenow.com | 9
LIMITED WARRANTY
THE MANUFACTURER WARRANTS
NuWave, LLC warrants that NuWave
®
Pro-Smart™Non-Stick Stainless-Steel Pans with Duralon
®
Blue Non-Stick Ceramic Coating be free from manufacturer defects for 20 years from the date of
purchase, under normal household use, and when operated in accordance with the Manufacturer’s
written instructions. This Limited Warranty does not cover the ceramic coating and is valid only for the
original purchaser and cannot be transferred. The Manufacturer will provide the necessary parts and
labor to repair the product at the NuWave LLC Service Department. After the expiration of the warran-
ty, the cost of the parts and labor will be the responsibility of the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized dealer, or the serial number
data plate is removed or defaced. Normal deterioration of nish due to use or exposure is not covered
by this Warranty. This Limited Warranty does not cover failure, damages or inadequate performance
due to accident, acts of God (such as lightning), uctuations in electric power, alterations, abuse,
misuse, misapplications, corrosive-type atmospheres, improper installation, failure to operate in
accordance with the Manufacturer’s written instructions, abnormal use, commercial or rental uses, or
resold units. NuWave LLC reserves the right to void the Limited Warranty, where allowable by law, for
products purchased from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to pay for all services and parts not covered
by the warranty; prepay the freight to and from Service Department for any part or system returned
under this warranty; and carefully package the product using adequate padding material to prevent
damage in transit. The original container is ideal for this purpose. Include in the package the owner’s
name, address, daytime telephone number, a detailed description of the problem, and your “RGA
number.” Call 1-877-689-2838 or email help@nuwavenow.com to obtain the RGA number (Return
Goods Authorization number). Provide the cooking system model & serial number and proof of date
of purchase (a copy of the receipt) when making claims under this warranty.
MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty is limited, to the extent allowable by law, to
repairing or replacing any part covered by this Limited Warranty which upon examination is found to
be defective under normal use. The Limited Warranty is applicable only within the continental United
States and only to the original purchaser of manufacturer’s authorized channels of distribution. THE
LIMITED WARRANTY MAY NOT BE ALTERED, VARIED OR EXTENDED EXCEPT BY A WRITTEN
INSTRUMENT EXECUTED BY THE MANUFACTURER. THE REMEDY OF REPAIR OR REPLACE-
MENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS EXCLUSIVE. IN NO EVENT SHALL
THE MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO
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