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15
If ice has formed on the back wall of the fridge:
• It is normal for some ice droplets to form on the back wall of the
fridge. This does not constitute a fault with the appliance.
•
Ensure that no items inside the fridge are in contact with the back
wall.
• Check that there is some resistance when opening the door of the
appliance. If it opens at the slightest touch it may mean that the door
seal needs to be replaced.
• Check the door seal for any kinks, debris or damage. If you notice
any, and are unable to resolve the issue yourself, contact ...
Customer Care so that the seal can be replaced.
• This can be due to the decor door(s) not being properly fitted. If you
are at all unsure, ask your fitter to check the decor doors.
If excessive ice has formed in the freezer:
• Check that there is some resistance when opening the door of the
appliance. If it opens at the slightest touch it may mean that the door
seal needs to be replaced.
•
Check the door seal for any kinks, debris or damage. If you notice
any, and are unable to resolve the issue yourself, contact ...
Customer Care so that the seal can be replaced.
• This can be due to the decor door(s) not being properly fitted. If you
are at all unsure, ask your fitter to check the decor doors.
If one or more of the LED units within the appliance is not working:
• Contact ... Customer Care to arrange a service visit.
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