Product Overview
1. Upper Handle
2. Spray Trigger
3. Clean Water Tank
4. Carry Handle
5. Dirty Water Tank
6. Accessory Hose Door
Go online for a comprehensive walkthrough
of your new purchase!
This guide has everything you need to get ready for first use,
including setting up, using and maintaining your machine,
but online you’ll find additional resources like tips and
troubleshooting, videos, product registration, parts, and more.
Go to support.BISSELL.com.
TURBOCLEAN DUALPRO PET
MODELS 3067, 3072
Warranty ....................................................................2
What’s in the Box? ................................................ 3
Assembly ...................................................................3
Cleaning Formulas ................................................4
Filling the Clean Water Tank ...........................5
Cleaning Carpets and Area Rugs .................6
Cleaning with the Hose and Tool ..................7
Emptying the Dirty Water Tank .....................8
After-Cleaning Care .............................................8
Replacing the Belts and Brush Rolls ......... 10
Troubleshooting .................................................... 11
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3
2
4
5
6
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IMPORTANT SAFETY INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
» Connect to a properly grounded outlet only. See grounding instructions. Do
not modify the 3-prong grounded plug.
» Do not leave appliance when it is plugged in. Unplug from outlet when not
in use and before servicing.
» Do not expose to rain. Store indoors.
» Do not allow to be used as a toy. Close attention is necessary when used by
or near children.
» Do not use for any purpose other than described in this user guide. Use only
manufacturer’s recommended attachments.
» Do not use with damaged cord or plug. If appliance is not working as it
should, or has been dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized service center.
» Do not pull or carry by cord, use cord as a handle, close a door on cord, or
pull cord around sharp edges or corners.
» Do not run appliance over cord. Keep cord away from heated surfaces.
» Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
» Do not handle plug or appliance with wet hands.
» Do not put any object into openings. Do not use with any opening blocked;
keep openings free of dust, lint, hair, and anything that may reduce air flow.
» Keep hair, loose clothing, fingers, and all parts of body away from openings
and moving parts of the appliance and its accessories.
» Turn OFF all controls before plugging or unplugging appliance.
» Use extra care when cleaning on stairs.
» Do not use to pick up flammable or combustible materials (lighter fluid,
gasoline, kerosene, etc.) or use in areas where they may be present.
» Do not use appliance in an enclosed space filled with vapors given off by
oil-based paint, paint thinner, some moth-proofing substances, flammable
dust, or other explosive or toxic vapors.
» Do not use to pick up toxic material (chlorine bleach, ammonia, drain
cleaner, etc.).
» Do not pick up anything that is burning or smoking, such as cigarettes,
matches or hot ashes.
» Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
» Do not use without filters in place.
» Use only BISSELL® cleaning formulas intended for use with this appliance to
prevent internal component damage. See the “Cleaning Formulas” section
of this guide.
» Do not immerse. Use only on surfaces moistened by the cleaning process.
» Keep appliance on a level surface.
» Do not carry the appliance while in use.
» Always install float before any wet pick-up operation.
» Unplug before connecting TurboBrush® Tool.
» Plastic film can be dangerous. To avoid danger of suffocation, keep away
from children.
» Liquid must not be directed towards equipment containing electrical
components.
» Use only the type and amount of liquids specified under the operations
section of this guide.
SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
COMMERCIAL USE OF THIS APPLIANCE VOIDS THE MANUFACTURER’S WARRANTY.
IMPORTANT INFORMATION
If your appliance has a motorized Brush Roll, do not leave machine running in the same spot without the handle fully upright.
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING
Improper connection of the equipment-grounding conductor can result
in a risk of electrical shock. Check with a qualified electrician or service
person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY
THE PLUG. If it will not fit the outlet, have a proper outlet installed by a
qualified electrician. This appliance is designed for use on a nominal 120-volt
circuit, and has a grounding attachment plug that looks like the plug in the
illustration. Make certain that the appliance is connected to an outlet having
the same configuration as the plug. No plug adapter should be used with
this appliance.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the risk
of electrical shock. The cord for this appliance
has an equipment-grounding conductor and a
grounding plug. It must only be plugged into an
outlet that is properly installed and grounded in accordance with all local
codes and ordinances.
Grounded
Outlets
Grounding
Pin
Warranty
2-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691
for complete warranty information.
BISSELL.com 3
Upper Handle Base with Dirty Water
Tank
Clean Water Tank (2) BISSELL® Trial-Size
Formulas
Accessory Bag and
Hose
3” Tough Stain Tool Nozzle Clean Out Tool
What’s in the Box?
Standard accessories may vary by model.To identify what should be included with your purchase,
please refer to the “Carton Contents” list located on the carton top flap.
Assembly
Go to support.BISSELL.com for assembly videos.
1. Insert the Upper Handle at
the top of the base until you
hear a “click”.
2. Wrap cord around lower
cord wrap and release hook.
3. At the bottom of the Upper
Handle, align the Clean Water
Tank with the grooves and
slide the tank into place.
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WARNING To reduce the risk of fi re and electric shock due to internal component damage, use only BISSELL
cleaning formula intended for use with this machine.
Clean + Refresh
Powerful cleaning
and odor elimination
with Febreze
freshness.
PET Stain & Odor
Removes tough pet
stains.
Includes StainProtect
™
to protect against
future stains
PRO MAX
Clean + Protect
Our most powerful
formula for tough,
ground-in dirt & stains.
Includes StainProtect
to protect against
future stains
PET PRO OXY
Urine Eliminator
Our best formula for
pet urine stains &
odors.
Includes StainProtect
to protect against
future stains
Pet Stain & Odor
+ Antibacterial
Cleans and controls
odor-causing
bacteria.
Use with
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.
Cleaning Formulas
View our family of cleaning formulas for your family of mess-makers at BISSELL.com.
Keep plenty of BISSELL® formulas on hand so you can clean whenever it fits your schedule. Always
use genuine BISSELL formulas in your machine. Other formulas may harm the machine and void the
warranty.
OXY Boost
Permanently
removes old,
set-in stains.
PRO MAX
Boost
Add to formula
for 2X deep
cleaning power.
PET OXY
Boost
Permanently
removes pet
stains. Removes
pet odors.
PET Stain
Pretreat
Permanently
removes tough
pet stains.
Removes odors
with Enzyme
Action.
PET PRO
OXY Stain
Destroyer
Permanently
removes tough
pet stains.
Removes pet
odors with OXY.
PET Pretreat
+ Sanitize
Penetrates to
sanitize and
loosen tough
stains.
Pretreat
Pretreat spots and stains to improve carpet
cleaning performance.
Boost
Add Boost carpet cleaning formula enhancers to
any formula to increase its effectiveness.
BISSELL.com 5
Filling the Clean Water Tank
More of a video person? Head to support.BISSELL.com for helpful how-to videos.
Note: Fill with warm (140°F/60°C MAX) tap water and add the appropriate BISSELL® formula. Do not
use boiling water. Do not heat water or tank in microwave.
1. The Clean Water Tank is on
the top of the machine.
2. Lift the Clean Water Tank
straight up to remove from the
machine.
3. Unscrew the yellow cap
from the Clean Water Tank.
4. Fill the Clean Water Tank with water and formula.
Cleaning Formula
Fill with hot tap water to the
Water Fill Line above Carpet
Cleaning. Add formula to the
Formula Fill Line above Carpet
Cleaning. If you’re using a
Boost formula additive, add
two ounces to your tank.
Trial-Size Antibacterial
Formula
Fill with hot tap water to the
Water Fill Line below the Easy
Fill line. Add Antibacterial
formula to the
line.
NOTICE: BISSELL Antibacterial
formula is only for BISSELL
machines with Easy Fill
System.
For Future Use with Full-Size
Antibacterial Formula with
Easy Fill System
Fill with hot tap water to the
Water Fill Line below the Easy
Fill line. Twist the yellow cap
back onto the tank. Firmly
insert the formula bottle
into the cap on the tank and
squeeze until formula reaches
the
line and skip to
step 6.
NOTICE: BISSELL Antibacterial
formula is only for BISSELL
machines with Easy Fill
System.
5. Screw the cap back onto
the Clean Water Tank.
6. Align tank with grooves on
the machine. Slide tank down
into place.
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Cleaning Carpets and Area Rugs
Visit support.BISSELL.com for helpful how-to carpet cleaning videos.
Tips Before Cleaning
• Use a dry vacuum cleaner over area before using your deep cleaner.
• To prevent damage to Berber carpets, avoid repeated strokes in the same area.
• Before cleaning area rugs, check the manufacturer’s tag and test an inconspicuous spot on the
rug for colorfastness. Don’t use on silk or delicate rugs.
• It is common to refill the Clean Water Tank and empty the Dirty Water Tank multiple times during
cleaning. Room size and cleaning speed both affect how often the tank may need to be refilled
and/or emptied.
1. Plug into a properly
grounded outlet.
2. Select cleaning mode based
on the below chart.
3. Press the power button to
turn the machine ON.
4. Press the recline pedal with
your foot.
Hold the Spray Trigger for 10
seconds to prime the system
with cleaning solution.
5. Make forward and backward
passes based on your selected
cleaning mode. See “Cleaning
Modes & Instructions” below.
6. When finished, turn
machine OFF.
Note: When solution is flowing, bubbles will form at the edges of the nozzle. Holding the trigger
continuously may result in overwetting your carpet.
Cleaning Modes & Instructions
Deep Clean Mode
Delivers a deep clean to
your carpet.
1. Hold Spray Trigger
• 1 pass forward
• 1 pass back
2. Release the Spray Trigger
• 1 pass forward
• 1 pass back
Deep Clean Mode with
BISSELL® Deep Clean +
Antibacterial Formula
1. Hold Spray Trigger
• 1 pass forward
• 1 pass back
• 1 pass forward
2. Release the Spray Trigger
• 1 pass back
Express Clean Mode
Provides a lighter clean that dries in
about 45 minutes.
1. Hold Spray Trigger
• 1 pass forward
• 1 pass back
2. Release the Spray Trigger
• 1 pass forward
• 1 pass back
BISSELL.com 7
Cleaning with the Hose and Tool
Visit support.BISSELL.com for helpful tips and tricks on using your machine’s tools.
Tips Before Cleaning
• Check for colorfastness in an inconspicuous place before cleaning larger area.
• If possible, check upholstery stuffing. Colored stuffing may bleed through fabric when wet.
• Vacuum thoroughly to pick up loose debris and pet hair.
• Check manufacturer’s tag before cleaning. Do not use on velvet or silk.
• The Brush Roll remains on while cleaning with the hose and tool. Do not allow cleaner to sit in one
location for an extended period of time, as damage to floor can result.
1. Lift the Accessory Hose
Door on top of Foot on the
front of the machine. The door
flips toward the machine to
open.
2. Insert the hose and snap
into place. Be sure the colored
hose release clip is facing out,
away from machine.
3. Attach the tool to the end
of the hose.
4. Press the power button to
turn the machine ON.
5. Hold tool about 1 inch above
soiled surface. Press Spray
Trigger to apply cleaning
solution.
6. Release trigger, apply
downward pressure, and pull
toward you to suction up dirt
and cleaning solution. Do not
overwet.
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Emptying the Dirty Water Tank
For helpful how-to videos about maintaining your machine visit support.BISSELL.com.
1. Pull Dirty Water Tank up
and away to remove.
2. For quick empty: Pull the
rubber tab (located in the
middle of the tank) and tilt to
pour. When closing the rubber
tab, make sure all edges are
sealed tight.
3. For final clean and rinse:
Unscrew the ring at the bottom
of tank. Gently remove the
float stack, rinse and return to
the tank lining up the arrows
locking into place. Return the
ring and twist to lock.
4. Clean the red filter below
the Dirty Water Tank by wiping
off any remaining dirt or
debris.
5. To replace Dirty Water Tank
angle it by placing the bottom
in first. Then, tilt it toward the
machine and push it until it
“clicks” into place.
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
BISSELL.com 9
After-Cleaning Care
Visit support.BISSELL.com for additional how-to videos on maintaining your machine.
1. Turn OFF and unplug the
machine.
2. Remove the nozzle from the
foot by lifting up on the back
of the Accessory Hose Door
to open.
3. Hold the nozzle and insert
the Nozzle Clean Out Tool into
the thin slot at the front of
the nozzle where it touches
the floor. Clean out pet hair or
debris.
4. Return the nozzle to the
Foot of the machine. Line up
the two hooks on the nozzle
to the bottom of the foot.
5. Rotate the nozzle down and
click into place.
6. Close the Accessory Hose
Door.
Cleaning the Brush Roll
1. Turn OFF and unplug the
machine.
2. Lay the machine down on
its back or side.
3. Use the comb to remove
debris or hair from the brush
rolls.
CONTINUED ON NEXT PAGE
WARNING To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
10 BISSELL.com
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
Replacing the Belts and Brush Rolls
For replacement parts, head to BISSELL.com/parts.
1. Unplug the machine.
Remove both tanks. With the
machine reclined, locate the
belt access cover and lay the
machine on its side.
2. Remove the 3 screws on
the brush access cover using
a Phillips-head screwdriver.
Remove the access cover to
expose the cogged belt and
brush roll.
3. Remove the 2 screws on
the belt access cover using
a Phillips-head screwdriver.
Remove the access plate to
expose the flat pump belt. If
flat pump belt is broken, you
may gently remove it from the
machine. We will replace this
belt in Step 5.
4. Remove the brush cover by
lifting straight up. Remove the
cogged large pump belt. The
brush rolls can be replaced or
cleaned at this time, if needed.
5. If the flat pump belt is
broken, place a new belt
around the red area of the
large pulley. Use your thumb
to stretch it toward the back
of the machine and transfer it
onto the metal axle.
6. To replace the cogged
pump belt, wrap the new
belt around the small metal-
toothed pulley. While wrapped
around the pulley, stretch and
wrap around the brush gear.
Required for Maintenance
Phillips-head Screwdriver
Storing Your Machine
For more helpful maintenance tips, check out support.BISSELL.com.
Once your cleaning is complete, make sure both the Dirty and Clean Water Tanks are emptied, rinsed
out and dried before the next use. Wrap cord around cord wrap for storage. Store machine in a
protected, dry area.
NOTICE To reduce the risk of a leaking condition, do not store unit where freezing may occur. Damage to internal
components may result.
BISSELL.com 11
Problem Possible Cause Remedies
Reduced
spray OR
no spray
Clean Water Tank may be
empty.
Refill tank.
Clean Water Tank may not be
seated completely.
Turn power OFF. Remove and reseat tank.
Pump may have lost prime in
hose cleaning mode.
Hold end of hose below water level in tank to
prime.
No spray
through
hose & tool
The hose to your machine is
not primed.
With the machine OFF and unplugged, remove
the nozzle from the foot. Place a ballpoint pen
in the black cylinder next to the screw. When
water bubbles up, remove the pen. Reassemble
the nozzle and hose.
Loss of suction
power
Tanks may not be seated
properly.
Pick up both tanks and reseat them so they fit
properly.
Dirty Water Tank has picked
up maximum amount of dirty
water and has reached full line.
Empty Dirty Water Tank.
Clean Water Tank is empty. Check fluid levels in the Clean Water Tank.
Refill the tank if it is empty.
Rubber tab on Dirty Water
Tank is not sealed tight.
Check the rubber tab on the Dirty Water Tank
and press firmly on all edges to secure it tightly
(see step 2 on page 8 for details).
Accessory Hose Door may not
be closed tightly in place.
Check the Accessory Hose Door and make sure
it is closed tightly – it should be locked into
place.
Nozzle may be clogged from
pet hair or debris.
Use the Nozzle Clean Out Tool and follow steps
on page 9 for “Cleaning the Nozzle”.
Nozzle not installed correctly. Remove and reinstall nozzle.
No power
Cleaning mode switch
mistaken for power button.
Press the power button on the left side of the
machine to turn the machine ON.
Outlet may not be active. Try plugging in a different device that uses a
grounded outlet to test for power from the
outlet.
Leaking Clean
Water Tank
Tank may have been overfilled 1. Make sure your tank has the water and
formula in it that you’ve prepared.
2. With the cap twisted ON tightly, hold your
tank at an angle, over a sink or drain, so any
extra water can pour out of the space.
3. Wipe the tank dry with a cloth.
Water may be caught in space
between the tank and the
tank’s handle.
Leaking Dirty
Water Tank
Tank ring not installed
properly.
Remove tank. Remove and reinstall tank ring.
Note: Any other servicing should be performed by an authorized service representative.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit support.BISSELL.com.
But wait, there’s more!
Join us online for a complete guide to your new product, including
troubleshooting, product registration, parts, and more.
Go to support.BISSELL.com.
VIDEOSINFOREGISTER PARTS SUPPORT
We’re Waggin’ Our Tails!
BISSELL® proudly supports BISSELL Pet Foundation® and its mission to
help save homeless pets. When you buy a BISSELL product, you help
save pets, too. We’re proud to design products that help make pet
messes, odors and pet homelessness disappear.
Visit BISSELLsavespets.com to learn more.
©2021 BISSELL Inc. All rights reserved.
Part Number 1625956 11/20
