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Before gou call for service...
Troubleshooting Tips
Save time and mone_l! Review the charts on the
following pages first and _tou ma_t not need to call
for service.
_:_ PossibleCause What ToDo
Notspinningor agitating Drain hoseis kinkedor • Straightendrainhoseandmakesurewasheris not
improperlgconnected sittingonit.
Householddrain may • Checkhouseholdplumbing.Youm% needto call
beclogged o plumber.
Drain hosesiphoning;drain hose • Ensurethereis on airgap betweenhoseanddrain.
pushedtoo far down the drain
Washerpump filter may • CleonPumpFilter- Openthe pumpaccessdoor (useo coin)
beclogged andremovethe pumpfilter by turningit counterclockwiseand
pullingout.Cleanthe filter,removingoil loosedebris,andputfilter
backin place.
Loadisout of balance • Redistributeclothesand rundrain & spinor rinse&spin.
• Increaseloadsizeif washingsmallloadcontainingheavU
andlight items.
Leakingwater Doorgasket isdamaged • Checkto seeif gasketisseatedandnottorn. Objects
leftin pocketsm% causedamageto the washer(nails,
screws,pens,pencils).
Doorgasket not damaged • Watermolt dripfrom the doorwhenthe doorisopened.
Thisiso normaloperation.
Checkbackleft of washer • Ifthis areaiswet, you hoveoversudsingcondition.
for water Uselessdetergent.
Fill hosesor drain hoseis • Hakesurehoseconnectionsore tightat washerand
improperlyconnected faucetsand makesureendof drain hoseiscorrec%
insertedinand securedto drainfocilitU.
Householddrain may • Checkhouseholdplumbing.Youm% needto call
beclogged o plumber.
Not draining Drain hoseis kinkedor • Straightendrain hoseandmakesurewasheris not
improperlyconnected sittingon it.
Householddrain may • Checkhouseholdplumbing.Youm% needto call
beclogged o plumber.
Drain hosesiphoning;drain hose • Ensurethereis on airgap betweenhoseanddrain.
pushedtoo far down the drain
Washerpump filter mug • CleonPumpFilter- Openthe pumpaccessdoor (useo coin)
beclogged andremovethe pumpfilter by turningit counterclockwiseand
pullingout.Cleanthe filter,removingoil loosedebris,andputfilter
backin place.
Notspinning Drain hoseis kinkedor • Straightendrain hoseandmakesurewasheris not sittingon it.
improperlgconnected
Householddrain mag • Checkhouseholdplumbing.Youm% needto call o plumber.
beclogged
Drain hosesiphoning;drain hose • Ensurethereis on airgap betweenhoseanddrain.
pushedtoo far down the drain
Washerpump filter mag • CleonPumpFilter- Openthe pumpaccessdoor (useo coin)
beclogged andremovethe pumpfilter by turningit counterclockwiseand
pullingout.Cleonthe filter,removingoil loosedebris,andputfilter
backin place.
Loadisout of balance • Redistributeclothesand rundrain &spinor rinse&spin.
• Increaseloadsizeif washingsmallloadcontainingheovg
andlight items.
Motor isoverheated • Washermotorwillstop if it becomesoverheated.It will
outomoticallLtrestartoffero cool-downperiodof upto
2hours(ifwasherhasnot beenmonuollLtturnedoff).
Door isopen • Hakesuredoor isclosed.
22
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