Loading ...
Loading ...
Loading ...
159
8. Do one of the following:
• If there are no gaps, the print head is clean. Select No and press the OK button.
• If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions
on the screen to clean the print head.
• If all or most of the lines are missing, select No and run a Power Cleaning instead.
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait
at least 12 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not
improve, run a Power Cleaning.
Parent topic: Print Head Nozzle Check
Related concepts
Power Cleaning
Print Head Cleaning
Related tasks
Loading Paper in the Rear Paper Feeder
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Make sure there are no errors on the LCD screen and the output tray is extended.
2. Load a few sheets of plain paper in the product.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
4. Select Nozzle Check.
Loading ...
Loading ...
Loading ...