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37
EN
Troubleshooting
Fault Cause Measure
Coffee only fl ows drop-by-
drop.
Grinding fi neness is too fi ne.
Adjust the grinding fi neness more
coarse.
Clean the brewing unit.
Perform a descaling or cleaning
programme if necessary.
Coffee does not fl ow.
Water tank not fi lled or
incorrectly inserted.
Fill the water reservoir and make
sure it is properly inserted.
The brewing unit is clogged. Clean the brewing unit.
Grinder does not grind the
coffee beans.
Beans do not drop into the
grinder (beans are too oily).
Tap lightly on the bean container.
Foreign objects in the
grinder.
Call the hotline.
The tilt lever is vertical.
Move the tilt lever to the right or
left.
Loud grinder noise
Foreign objects in the
grinder.
Call the hotline.
Bean symbols
are
fl ashing although the bean
container is full.
Insuffi cient quantity of
ground beans in the brewing
chamber
Press the button for cup
dispensing.
The brewing unit can no
longer be reinserted after
removal.
The brewing unit is not
properly locked.
Check whether the handle for
locking the brewing unit is correctly
engaged.
The actuator is not in the
proper position.
Simultaneously press on the ON/
OFF button
and the My
Coffee
button
. The appliance now
runs the initialisation process.
System error shown on the
graphic display
Software error
Switch the appliance off and switch
it on again with the ON/OFF button
; if this does not solve the
problem call the hotline.
BA_CI_042015.indd 37BA_CI_042015.indd 37 20.04.2015 20:45:1220.04.2015 20:45:12
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