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Disposal en
13
Fault Cause and troubleshooting
The appliance does
not respond.
It may need to be restarted.
▶
Press and hold and for at least 10seconds.
a All of the buttons flash.
a The appliance is restarted.
The restart does not
work.
Different causes are possible.
1.
Disconnect the appliance from the power supply.
‒ Pull out the mains plug or switch off the fuse in the fuse box.
2.
After approx. 2minutes, reconnect the appliance to the power supply.
a It may take a few minutes until all of the functions are available.
General malfunctions
occur.
A software update may be required.
▶
Update the software.
→"Software update", Page9
Disposal
13 Disposal
13.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
Customer Service
14 Customer Service
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.), the production number (FD)
and the consecutive numbering (Z-Nr.) of your appli-
ance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
14.1 Product number (E-Nr.), production
number (FD) and consecutive numbering (Z-
Nr.)
You can find the product number (E-Nr.), the produc-
tion number (FD) and the consecutive numbering (Z-
Nr.) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡ Inside the appliance (remove grease filters for ac-
cess).
¡ On top of the appliance.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
Accessories
15 Accessories
You can buy accessories from the after-sales service,
from specialist retailers or online. Only use original ac-
cessories, as these have been specifically designed for
your appliance.
Accessories vary from one appliance to another. When
purchasing accessories, always quote the exact
product number (E no.) of your appliance. →Page13
You can find out which accessories are available for
your appliance in our catalogue, in the online shop or
from our after-sales service.
www.neff-international.com
Accessories Order number
Clean Air Plus odour filter
– replacement
Z51KIB1X6
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