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Troubleshooting
English42
Troubleshooting
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odors.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Fruits or vegetables
are frozen.
• Fruits or vegetables are
stored in the Optimal Fresh
Zone.
• Store fruits or vegetables in
the vegetable box, or adjust
the inner dial of the Optimal
Fresh Zone (MAX to MIN).
• For more information about
Optimal Fresh Zone, see
page 37.
Food in the fridge
are frozen.
• The temperature of the
fridge is too low.
• Adjust the temperature.
• Food with high moisture
content (such as fruit and
vegetable) contact with cold
air directly.
• Do not store food with high
moisture content at the back
of the fridge.
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior
walls.
• If door is left open, moisture
enters the refrigerator.
• Remove the moisture and do
not open the door for a long
time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
Untitled-4 42 2018-08-22 2:29:25
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