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Samsung QN85QN900CFXZC User Manual
Page 27
Samsung QN85QN900CFXZC 85 Inch Neo QLED 8K QN900C Smart TV
E-MANUAL - Page 27
For QN85QN900CFXZC.
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240 pages
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Guide
Connections
Connection Guide
Connecting An Antenna
Connecting To The Network
Displaying Your Mobile Device Screen On The TV
Connection Cables For External Devices
Switching Between External Devices Connected To The TV
Connection Notes
Remote Control And Peripherals
About The Samsung Smart Remote (QLED TV / The Frame / S8*C/S9*C Series / CU8 Series / CU77** Model)
About The Remote Control (CU7/BEC Series)(except For CU77** Model)
About The Samsung Smart Remote(The Terrace)
Connecting The Samsung Smart Remote To The TV
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
Learn How To Use Samsung Smart Remote
Using Anynet+ (HDMICEC)
Controlling The TV With A Keyboard, Mouse, Or Gamepad
Entering Text Using The OnScreen Virtual Keyboard
Smart Features
Using Smart Hub
Using Ambient Mode
Using Art Mode
Using Samsung Gaming Hub
About The Media Home Screen
About The Menu Home Screen
Using A Samsung Account
Using Workspace
Using The Apps Service
Using The E Manual
Using The Internet
Using SmartThings
Playing Pictures/video/music
Using Multi View
Using Bixby
Using The Game Bar
TV Viewing And Recording
Using The Guide
Recording Programs
Setting Up Schedule Viewing
Using Timeshift
Getting To Know Recording And Timeshift Controls And Options
Using The Channel List
Using The Channel Edit Function
Using A Personal Favorites List
TV Viewing Support Functions
Picture And Sound
Using Intelligent Mode
Adjusting The Picture Quality
Changing The Picture Size And Position
Setting The Viewing Environment For External Devices
Configuring A Sound Mode And Expert Settings
Using The Sound Support Functions
System And Support
Using The Time Functions And The Timers
Using The Power And Energy Saving Functions
Using The Panel Care Functions
Updating The TV's Software
Using The Parental Settings Function
Using The Gesture Function
Audio And Video Functions For The Visually Or Hearing Impaired
Using Voice Assistants On The TV
Using Other Functions
Precautions And Notes
Before Using The Recording And Timeshift Functions
Read Before Using Apps
Read Before Using The Internet Function
Read Before Playing Photo, Video, Or Music Files
Read After Installing The TV
Supported Resolutions For UHD Input Signals
Resolutions For Input Signals Supported By 8K Models (QN7**C Series Or Higher)
Supported Resolutions For FreeSync (VRR)
Read Before Connecting A Computer (Supported Resolutions)
Supported Resolutions For Video Signals
Supported Resolutions For HDBT
Read Before Using Bluetooth Devices
Blocking Programs Based On Their TV Rating
Licenses
Troubleshooting
Picture Issues
The Screen Is Flashing Or Has Become Dark
The Picture Colors Are Black And White Or Do Not Look The Way They Should Look
The TV Automatically Turns Off By Itself
TV (The Frame TV) Cannot Be Turned Off.
Unable To Power On
The TV Remains On Or Does Not Turn On Automatically.
Unable To Find A Channel
The TV Image Does Not Look As Good As It Did In The Store
Displayed Video Looks Blurry
The Picture Is Distorted
There Is A Dotted Line On The Edge Of The Screen
The Picture Won't Display In Full Screen
The Caption Function In The TV Menu Is Deactivated
Captions Appear On The TV Screen
The HDR Of The Connected External Device Turns Off
Sound And Noise Issues
How Can I Connect An Audio Device To The TV?
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
The Picture Is Good But There Is No Sound
HDMI (eARC/ARC) Is Connected, And There Is No Sound.
The Speakers Are Making An Odd Sound.
The Sound Is Interrupted.
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voice Over The Video Scenes Displayed On The Screen.
The TV Audio Is Not Being Played Through The Soundbar Or A/V Receiver.
The Sound Is Not Heard Clearly.
The Volume Of The External Device Cannot Be Adjusted.
I Want To Turn The TV And Audio Device Off And On At The Same Time.
Channel And Broadcast Issues
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel.
The TV Is Not Receiving All Channels.
The Captions Are Not Provided On A Digital Channel.
Broadcasting Is Deactivated.
External Device Connectivity Issues
The "Mode Not Supported" Message Appears.
The Video Is OK But There Is No Audio.
I Want To Connect To A PC And Mobile Device Via Screen Mirroring.
No Screen Appears When Connecting The TV To An External Device.
I Want To Connect To A Bluetooth Speaker.
The PC Screen Does Not Appear Or It Flickers
Network Issues
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
Wired Network Connection Failed.
Connected To A Local Network, But Not To The Internet.
Anynet+ (HDMICEC) Issues
What Is Anynet+?
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
The Anynet+ Device Won't Play.
Remote Control Issues
The Remote Control Does Not Work.
External Devices Cannot Be Operated With The TV Remote Control.
Recording Issues
The Timeshift Or Recording Function Cannot Be Used.
Cannot Record Videos Received From An External Device Or Samsung TV Plus.
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
The Recorded Files On The TV Are Not Played Back On A PC.
Apps
I Cannot Find The App I Want.
I Launched An App, But It's In A Different Language.How Can I Change The Language?
The App Does Not Work Properly.Its Image Quality Is Poor.
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV.
Media Files
Some Files Are Interrupted During Playback.
Some Files Can't Be Played.
Voice Assistant Issues
The Microphone Is Off.
The Voice Commands Do Not Work Well.
Bixby/Alexa Answers Although I Did Not Call It.
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
I Want To See Weather Information Of The Desired Area.
Other Issues
The TV Is Hot
The TV Smells Like Plastic
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off
The TV Is Tilted To The Side
The Stand Is Wobbly Or Crooked
I Want To Know How To Attach And Remove The TV Stand
A POP (TV's Internal Banner Ad) Appears On The Screen.
The TV Is Making A Popping Noise
The TV Is Making A Humming Noise
The TV Narrates The Screen Events In Voice Over
Diagnosing TV Operational Issues
Self Diagnosis
Cannot Select Signal Information In Self Diagnosis
Reset Smart Hub
Reset Picture
Reset Sound
Getting Support
Getting Support Through Remote Management
Finding The Contact Information For Service
Requesting Service
Accessibility Guidance
Learn Menu Screen
Using The Remote Control
Using The Accessibility Menu
Using The TV With Voice Guide On
Using The Guide
Using Schedule Viewing
Using The Channel List
Recording
Using Smart Hub
Launching The E Manual
Using Bixby
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Contents
Table of Contents
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About the Samsung Smart Remote (The Terrace)
Learn about the buttons on the Samsung Smart Remote.
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File type: PDF
File name: 43478913_qn85qn900cfxzc.pdf
File size: 368.5 KB
File Language: English
Pages: 240
Author: Samsung
File created: 2023-07-25
Published: 2023-11-30
Updated: 2023-12-19
Verified by
Ramona Nikolaus
on 2023-12-19
Download File
Table of Contents
×
Guide
6
Connections
6
Connection Guide
6
Connecting An Antenna
7
Connecting To The Network
8
Displaying Your Mobile Device Screen On The TV
12
Connection Cables For External Devices
14
Switching Between External Devices Connected To The TV
16
Connection Notes
18
Remote Control And Peripherals
21
About The Samsung Smart Remote (QLED TV / The Frame / S8*C/S9*C Series / CU8 Series / CU77** Model)
21
About The Remote Control (CU7/BEC Series)(except For CU77** Model)
24
About The Samsung Smart Remote(The Terrace)
27
Connecting The Samsung Smart Remote To The TV
30
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
31
Learn How To Use Samsung Smart Remote
31
Using Anynet+ (HDMICEC)
32
Controlling The TV With A Keyboard, Mouse, Or Gamepad
33
Entering Text Using The OnScreen Virtual Keyboard
37
Smart Features
39
Using Smart Hub
39
Using Ambient Mode
44
Using Art Mode
50
Using Samsung Gaming Hub
57
About The Media Home Screen
59
About The Menu Home Screen
63
Using A Samsung Account
67
Using Workspace
69
Using The Apps Service
75
Using The E Manual
79
Using The Internet
81
Using SmartThings
82
Playing Pictures/video/music
87
Using Multi View
93
Using Bixby
95
Using The Game Bar
100
TV Viewing And Recording
105
Using The Guide
105
Recording Programs
107
Setting Up Schedule Viewing
110
Using Timeshift
111
Getting To Know Recording And Timeshift Controls And Options
111
Using The Channel List
113
Using The Channel Edit Function
114
Using A Personal Favorites List
115
TV Viewing Support Functions
116
Picture And Sound
119
Using Intelligent Mode
119
Adjusting The Picture Quality
122
Changing The Picture Size And Position
126
Setting The Viewing Environment For External Devices
127
Configuring A Sound Mode And Expert Settings
131
Using The Sound Support Functions
133
System And Support
136
Using The Time Functions And The Timers
136
Using The Power And Energy Saving Functions
139
Using The Panel Care Functions
141
Updating The TV's Software
142
Using The Parental Settings Function
143
Using The Gesture Function
143
Audio And Video Functions For The Visually Or Hearing Impaired
144
Using Voice Assistants On The TV
149
Using Other Functions
150
Precautions And Notes
153
Before Using The Recording And Timeshift Functions
153
Read Before Using Apps
155
Read Before Using The Internet Function
156
Read Before Playing Photo, Video, Or Music Files
158
Read After Installing The TV
175
Supported Resolutions For UHD Input Signals
176
Resolutions For Input Signals Supported By 8K Models (QN7**C Series Or Higher)
177
Supported Resolutions For FreeSync (VRR)
178
Read Before Connecting A Computer (Supported Resolutions)
179
Supported Resolutions For Video Signals
182
Supported Resolutions For HDBT
184
Read Before Using Bluetooth Devices
185
Blocking Programs Based On Their TV Rating
186
Licenses
189
Troubleshooting
190
Picture Issues
190
The Screen Is Flashing Or Has Become Dark
190
The Picture Colors Are Black And White Or Do Not Look The Way They Should Look
191
The TV Automatically Turns Off By Itself
192
TV (The Frame TV) Cannot Be Turned Off.
192
Unable To Power On
192
The TV Remains On Or Does Not Turn On Automatically.
193
Unable To Find A Channel
193
The TV Image Does Not Look As Good As It Did In The Store
194
Displayed Video Looks Blurry
194
The Picture Is Distorted
195
There Is A Dotted Line On The Edge Of The Screen
195
The Picture Won't Display In Full Screen
195
The Caption Function In The TV Menu Is Deactivated
195
Captions Appear On The TV Screen
196
The HDR Of The Connected External Device Turns Off
196
Sound And Noise Issues
197
How Can I Connect An Audio Device To The TV?
197
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
197
The Picture Is Good But There Is No Sound
197
HDMI (eARC/ARC) Is Connected, And There Is No Sound.
198
The Speakers Are Making An Odd Sound.
198
The Sound Is Interrupted.
198
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voice Over The Video Scenes Displayed On The Screen.
199
The TV Audio Is Not Being Played Through The Soundbar Or A/V Receiver.
199
The Sound Is Not Heard Clearly.
199
The Volume Of The External Device Cannot Be Adjusted.
200
I Want To Turn The TV And Audio Device Off And On At The Same Time.
200
Channel And Broadcast Issues
201
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel.
201
The TV Is Not Receiving All Channels.
201
The Captions Are Not Provided On A Digital Channel.
201
Broadcasting Is Deactivated.
201
External Device Connectivity Issues
202
The "Mode Not Supported" Message Appears.
202
The Video Is OK But There Is No Audio.
202
I Want To Connect To A PC And Mobile Device Via Screen Mirroring.
202
No Screen Appears When Connecting The TV To An External Device.
203
I Want To Connect To A Bluetooth Speaker.
203
The PC Screen Does Not Appear Or It Flickers
203
Network Issues
204
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
204
Wired Network Connection Failed.
204
Connected To A Local Network, But Not To The Internet.
204
Anynet+ (HDMICEC) Issues
205
What Is Anynet+?
205
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
205
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
206
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
206
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
206
The Anynet+ Device Won't Play.
206
Remote Control Issues
207
The Remote Control Does Not Work.
207
External Devices Cannot Be Operated With The TV Remote Control.
207
Recording Issues
208
The Timeshift Or Recording Function Cannot Be Used.
208
Cannot Record Videos Received From An External Device Or Samsung TV Plus.
208
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
209
The Recorded Files On The TV Are Not Played Back On A PC.
209
Apps
2
I Cannot Find The App I Want.
210
I Launched An App, But It's In A Different Language.How Can I Change The Language?
210
The App Does Not Work Properly.Its Image Quality Is Poor.
210
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV.
210
Media Files
211
Some Files Are Interrupted During Playback.
211
Some Files Can't Be Played.
211
Voice Assistant Issues
212
The Microphone Is Off.
212
The Voice Commands Do Not Work Well.
212
Bixby/Alexa Answers Although I Did Not Call It.
212
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
213
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
213
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
213
I Want To See Weather Information Of The Desired Area.
213
Other Issues
214
The TV Is Hot
214
The TV Smells Like Plastic
214
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off
214
The TV Is Tilted To The Side
214
The Stand Is Wobbly Or Crooked
214
I Want To Know How To Attach And Remove The TV Stand
215
A POP (TV's Internal Banner Ad) Appears On The Screen.
215
The TV Is Making A Popping Noise
215
The TV Is Making A Humming Noise
215
The TV Narrates The Screen Events In Voice Over
215
Diagnosing TV Operational Issues
216
Self Diagnosis
216
Cannot Select Signal Information In Self Diagnosis
217
Reset Smart Hub
217
Reset Picture
217
Reset Sound
217
Getting Support
218
Getting Support Through Remote Management
218
Finding The Contact Information For Service
218
Requesting Service
218
Accessibility Guidance
219
Learn Menu Screen
219
Using The Remote Control
219
Using The Accessibility Menu
221
Using The TV With Voice Guide On
227
Using The Guide
229
Using Schedule Viewing
232
Using The Channel List
233
Recording
234
Using Smart Hub
237
Launching The E Manual
239
Using Bixby
240
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