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General information
• Website: https://www.tcl.com/ca/en/
• Call support: 1-855-224-4228 (US and Canada)
• Web support: https://support.tcl.com/contact-us (email only for mobile products)
• Manufacturer: TCL Communication Ltd. 5/F, Building 22E, 22 Science Park
East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong
• Electronic labeling path: Touch Settings > Regulatory & Safety or press
*#07#, you can find more information about labeling
(1)
, such as FCC ID.
On our website, you will find our FAQ (Frequently Asked Questions) section. You
can also contact us by email to ask any questions you may have.
An electronic version of the device user guide is available in English and other
languages (according to availability) on our website: www.tcl.com
Download files for your device at: https://support.tcl.com/us-mobile-product-
downloads
Your phone is a transceiver that operates on 3G (B1/2/4/5), 4G (B1/2/3/4/5/7/12/1
3/17/20/25/26/29/38/41/66/71) and 5G (n2, n5, n7, n25, n38, n41, n66, n71, n77,
n78).
(2)
1 Year Limited Warranty
For information on warranty of your device, visit the USA and Canada websites at
https://www.tcl.com/ca/en/mobile/warranty
Protection against theft
(3)
Your phone is identified by an IMEI (phone serial number) shown on the packaging
label and in the phone’s memory. We recommend that you note the number the
first time you use your phone by entering *#06# and keep it in a safe place. It may
be requested by the police or your carrier if your phone is stolen. This number
allows your phone to be blocked preventing a third person from using it, even with
a different SIM card.
(1)
May not be available in all countries.
(2)
Banding support may vary by network and location.
(3)
Contact your network carrier to check service availability.
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