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25
EN
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES EASY SOLUTION
MachineisnotrunningandCoeeButtonlightcontinuously
displays 2 blinks Red and 1 pause.
•
DuringregularCoee/Espressopreparation:
1)Unlockthehandleandopenthemachinehead
tocheckthatafreshundamagedcapsuleisinserted
inthecorrectposition.
2)Checkthatthehandleisin“locked”position.
3)Checkthatthewatertankislled.
•
During Descaling, Emptying and Cleaning:
1)Checkthatcapsuleisejected.
2)Checkthatthehandleisin“locked”position.
•
During Programming Volume:
1)Checkifacapsulehasbeenwellinserted.
2)Pleaserefertothecorrespondingchapter.
•
If problem persists:
1. Unlockthehandleandopenmachinehead.
2. Replace capsule (if needed).
3. Disconnectpowercordfromtheoutletandplugthemachine
back into outlet after 10 seconds.
4. Closetheheadandpressthebuttontoturn“on”andpress
again to start brewing. If problem persists, call Nespresso.
Leakageorunusualcoeeow.
•
Checkthatthewatertankiswellpositioned.
Machineentersstandby.
•
Tosaveenergythemachinewillturnoafter
2 minutes of non-use.
•
See Energy Saving Concept Section.
Coeegroundsinthecup.
•
Performthecleaningproceduretwice.
•
SeeCleaningthecoeesystemsection.
Coeelighton,butnolightonmilkside.
•
Machinecommunicationerror
•
Unplugthemachine,wait10seconds,pluginthemachine,
wait 10 seconds, press steam button.
Descale alert LED is blinking.
Descale alert LED is on and Steam does not work.
•
Machinerequiresadescalingcyclebecompletedinorderto
achieveoptimalperformance.
•
Descalethemachine.
Milk steam cycle does not start.
•
Checkifthewatertankiscorrectlypositioned.
•
Checksteamtipforanyblockagesandensurewandislowered.
•
Checkcoeebrewinprogress-steamcanonlystartafter
coeenished.
•
Checkdescalealertisshowingandrequiresadescale.
•
Checkcleanledisshowingandrequiresasteamwandclean.
•
Fill water tank.
•
Complete a steam wand cleaning cycle.
•
Complete a descale cycle.
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