
Vertuo Creatista
BVE850
EN
User Manual

2
EN
CONTENTS
PACKAGING CONTENT 2
SPECIFICATIONS 2
MACHINE OVERVIEW 3
CONNECTIVITY 4
MACHINE SET UP 5
SETTING THE WATER HARDNESS 6
FIRST USE / RINSE CYCLE 7
COFFEE PREPARATION 8
MILK COFFEE PREPARATION 10
RECIPE SUGGESTIONS 13
MILK COFFEE RECIPES 14
DAILY CLEANING 15
CLEANING THE COFFEE SYSTEM 15
CLEANING THE STEAM WAND 17
DESCALING 18
RESET TO FACTORY SETTINGS 21
TURN THE BLUETOOTH
®
/ WI-FI
®
ON-OFF 21
EMPTYING THE SYSTEM 22
TROUBLESHOOTING 24
BLINKING SUMMARY / ERRORS 27
ENERGY SAVING CONCEPT 30
CONTACT NESPRESSO 30
DISPOSAL AND
ENVIRONMENTAL PROTECTION 30
SPECIFICATIONS
220 - 240 V 50-60 Hz 1300-1500W
Frequency
2.402 - 2.480 GHz
Max Transmit
Power 4dBm
Standby
0.454W (230V/50Hz, EN 50564: 2011)
23 cm / 9.05 in
33 cm / 12.9 in
42 cm / 16.5 in
8.7 kg / 19.2 lbs
2L/67.6.oz
PACKAGING CONTENT
•
VertuoCreatistaCoeeMachine
•
Tasting Box of Nespresso Vertuo Capsules
•
Vertuo Creatista Recipe Milk Jug
•
NespressoWelcomeBrochure
•
Quick Start Guide
•
Safety Booklet
•
Warranty Booklet
•
Water Hardness Test Strip

3
EN
MACHINE OVERVIEW
A. Waste Container
B. Drip Tray Grid
C. Milk Jug Recess
D. Drip Tray Separator
E. Drip Tray Float
F. Drip Tray
G. ON/OFFandCoeeButton
H. Locking / Unlocking Lever
I. CoeeSpout
J. Water Tank and Lid
K. Descaling Alert
L. Cleaning Alert
M. Milk Texture Button
(FlatWhite&Latte,Cappuccino,LatteMacchiato)
N. Milk Temperature Button
(Low,Medium,High)
O. Steam Button
P. Steam Wand
Q. Steam Wand Cleaning Tool
(locatedunderthewatertank)
R. Stainless Steel Milk Jug
S. Adjustable Cup Support
A
C
B
E
D
G
H
P
Q
R
S
O
N
M
F
I
J
L
K

4
EN
CONNECTIVITY
Benets of connecting your machine:
GET THE APP
*AppStoreisatrademarkofAppleinc.,registeredintheU.S.andothercountries.
**GooglePlayandtheGooglePlaylogoaretrademarksofGoogleLLC.
LaunchtheNespressoapp.Selectthemachineicon.Followtheinstructionsviatheapp.
Bydefault,theBluetooth
®
/ Wi-Fi
®
isswitchedon.FactoryresetwillalsoswitchtheBluetooth
®
/ Wi-Fi
®
on.
Smart Coee: EnjoythelatestcoeeinnovationsfromNespressobyalwayskeeping
yourmachineuptodate.
Expert advice:Receivereal-timetipsthankstostep-by-stepfeaturessuchasdescaling,
rinsingandcleaningyourmachine.
Machine Care:Getsupportandtutorialsforyourmachinecareviayoursmartphone.
1
3
2
4
1x

5
EN
Pluginthepowercordandturnonthemachine. Singlepresscoeebutton.
MACHINE SET UP
1 12 2
Rinse and dry all removable parts. Reassemblethemachine.
Fillthewatertankwithfreshpotablewater.
1 2 3
5 64
Properlyattachwatertanktothemachine.

6
EN
SETTING THE WATER HARDNESS
21
1s
5s
Dipthewaterhardnessstripbriey(1second)inacontainerof
potablewater.Shakeoexcesswaterandcompareresultsafter1min.
PresstheSteamButtontosaveandexit.
PressandholdtheMilkTemperatureand
Milk Texture buttons for 5 seconds.
Setthehardnessaccordingtotheresultofthetestingstrip.Usethe
MilkTexturebuttonandMilkTemperaturebuttontochangethelevel.
1 2
4
3

7
EN
FIRST USE / RINSE CYCLE
WARNING:
Makesurenocapsuleisinsertedintothemachineduringtherinsingprocess.
1 2
2s
3x
7m
Placethe1Lcontainerontopofthedriptray.
Liftupthesteamwandandinsertinthemilkjug.
Pressthecoeebuttonthreetimeswithin2seconds.
Thisprocesswilltakeupto7minutesbutcanbe
stoppedatanytimebypushingthecoeebutton.
PressandholdtheSteamButtonfor3seconds.FillthemilkjugwithpotablewatertotheMAXline.
1 2
3 4 5
3s

8
EN
1 2 3
FIRST USE / RINSE CYCLE
WARNING:
Makesurenocapsuleisinsertedintothemachineduringtherinsingprocess.
1
1 2
Oncethecycleiscomplete,removethemilkjug.
Wipethesteamwandwith
acleandampcloth.
Emptyandrinsethemilkjug,
drip tray and container.
Unlockthecoeesystem.PresstheCoeeButtontoturnthemachineON.
WARNING:
HOT.Donottouchsteamwand.
Fillthewatertankwithfresh
potable water.
Replace back on
tothemachine.
6
COFFEE PREPARATION
321
NOTE:
Donotputanypartsexceptthesteamwandtipinthedishwasher.

9
EN
COFFEE PREPARATION
2 3 4 1
Openthecoeesystem. Insertacoeecapsule.
Closeandlockthecoeesystem. Adjusttheheightpositionofthecupsupport.
Removethecupsupportanddriptraywhenusingacarafe.
Placeacupofsucientcapacityunder
thecoeespout.
Pressthecoeebutton.Tostopthecoeeowearly,
pressthecoeebuttonagain.
4
CAUTION:
Riskofscaldingmayoccurduetohotcoeeoverowing.
1 2
5 6

10
EN
COFFEE PREPARATION
1 2
MILK COFFEE PREPARATION
1 2 3
NOTE:
Foranidealmilkfroth,werecommendtheuseofsemi-skimmedpasteurizedmilkatfridgetemperature.
NOTE:
You can use soy, almond or oat drink for your drink preparations. Adjust your milk settings to suit your preference.
WARNING:
Plant-basedbeveragescontainallergens(eg:soy,almond,gluten)andshouldbehandledcarefullybypersonssueringfromfoodallergies.
7
1 2
3
4
Fillthewatertankwithfresh
potable water.
Replace back on
tothemachine.
Pourthemilkofchoiceintothemilkjug.Refertotherecipe
suggestionsfortheidealamount.DonotexceedtheMAXline.
Liftupsteamwandandinsertinthemilkjug.
Positioningitinthedriptrayrecess.
Oncecoeepreparationiscomplete. Unlockthecoeesystem. Openthecoeesystem,thecapsule
will be ejected.
Closethecoeesystem.

11
EN
MILK COFFEE PREPARATION
4 5 6
CAUTION:
Riskofscaldingmayoccurduetohotcoeeoverowing.
2 3 41
7
Select Milk Temperature level and Milk Texture level. PresstheSteamButtontostartfrothing. Unlockandopenthecoeesystem.
Insertacoeecapsule. Closeandlockthecoeesystem. Adjusttheheightpositionofthecupsupport. Placeacupofsucientcapacityunder
thecoeeoutlet.

12
EN
MILK COFFEE PREPARATION
Oncethecoeeextractionandmilktexturingare
complete,removethecupandmilkjugfromthemachine.
Themachinewillpurgethesteamwand
once it returns to its downward position.
Wipethesteamwandwith
aclean,dampcloth.
PresstheCoeebuttontwice(2x)foramilk-friendlyextraction.
Tostopthecoeeextractionearly,presstheCoeebutton.
Pourthemilkintothecoee. Unlockthecoeesystem. Openthecoeesystem,
thecapsulewillbeejected.
Closethecoeesystem.
98 10
11
2x
NOTE:
Whenmakingalattemacchiato,pourthetexturedmilkintotheglass,thenpositionundercoeespoutandpresstheCoeebutton(2x)tostarttheextraction.
1 2 3
12 13

13
EN
RECIPE SUGGESTIONS
CAPPUCCINO + FLAT WHITE LATTE MACCHIATO CAFÉ LATTE
Min
Level 1
Level 2
S
M
L
25ml/0.8oz*
40ml/1.3oz*
80ml/2.7oz*
Level 1
Level 2
Max
Level 1
Level 2
Max
NOTE:
ForBaristaCreationscapsules,pleaserefertotheinformationonthecoeesleeve.

14
EN
1
2
3
1
2
3
CAPPUCCINO
1
2
3
1
2
3
LATTE MACCHIATO
1
2
3
1
2
3
FLAT WHITE
2
1
2
3
1
2
3
LATTE / CAFÉ LATTE
MILK COFFEE RECIPES
2
3 3

15
EN
1
DAILY CLEANING
1 2 3 4
1 2
1 2
1 2
CLEANING THE COFFEE SYSTEM
Wipethesteamwandwith
acleandampclothaftereachuse.
Washandrinsemilkjug,thedriptray,cupsupport,
capsule container and water tank.
Reassembletothemachine.
Fillthewatertankwithfresh
potable water.
Replace back on
tothemachine. Unlockthecoeesystem.
Openitandejectthecoeecapsule.
Wipe dry all parts.

16
EN
CLEANING THE COFFEE SYSTEM
2s
3x
3
1 2
7m
Oncetheprocessiscomplete,washthedriptrayand
capsulecontainerinwarmwaterwithmilddetergent.
NOTE:
Thecleancyclecanbeinterruptedbypressingthecoeebutton.
Drywithacleandampcloth.
Thencloseandlockthecoeesystem.
Placea34.oz/1Lcontainer
underthecoeeoutlet.
TurnthemachineON.Pressthecoeebutton3times(within2seconds).
5
43

17
EN
CLEANING THE STEAM WAND
2 3 4 51
Reassemblethesteamtipand
returnthisontothesteamwand.
Putthepincleaningtoolonthemachine
locatedunderthewatertank.
Fillthemilkjugtothemaxlinewithfresh
potable water. Liftandplacethesteamwandinthemilkjug.
Removethepincleaningtoolfromunderthewatertank.
Unscrew and remove
thesteamwandtip.
Usethesteamwandcleaningtoolto
cleareachholeinthesteamwandtip.
Tipcanbecleaninadishwasher
Usethepincleaning
tool to remove
thesteamtipcap.
Rinseandwipethesteam
wandtipandthecap.
6 7 8 9

18
EN
WATER HARDNESS
SETTING LEVEL
WATER HARDNESS
°fH
WATER HARDNESS
°dH
WATER HARDNESS
CaCO3
1 0 to 5 0 to 3 0 to 50mg/l
2 > 5 to 13 > 3 to 7 >50 to 130mg/l
3 > 13 to 25 > 7 to 14 > 130 to 250mg/l
4 > 25 to 38 > 14 to 21 > 250 to 380mg/l
5 > 38 to 40fH > 21 to 23 > 380mg/l to 400mg/l
CLEANING THE STEAM WAND
11 1210
1 2
DESCALING
3s
Oncecomplete,liftthesteamwandandremovethejug. Emptythemilkjug. Rinsethemilkjug
TurnthemachineON.PressandholdtheSteamButton
for3secondstostartthecleancycle.

19
EN
DESCALING
2
2
1
1
2
1
3
5s
TIP:
Beforedescaling,itisrecommendedtocleanthesteamwandtip.Refertotheinstructionsonthepreviouspage.
NOTE:
ThedescaleandrinsecyclecanbepausedatanytimebypressingtheSteambutton.Toresume,presstheSteambuttonagain.
Fillthewatertankwithpotablewatertothedescale
line,thenadd2unitsofNespressoliquid.
Emptythedriptrayandthecapsulecontainer.
Replace back on
tothemachine.
TurnthemachineON.Open,closeandturnthelevertothelockposition.
Placeatleasta65.oz/2Lcontainer
underthecoeeoutlet.
PresstheSteamButtonandMilkTemperature
button for > 5 seconds.
3 4 5

20
EN
DESCALING
6 7 8
9 10
1 1 22
3 4
1 2
Pressthesteambuttontobeginthesteamandcoee
descale cycle.
Oncethesteamandcoeedescalecycleiscomplete,remove,
emptyandrinsethewatertank,containeranddriptray.
RellthewatertanktotheMAXline
withfreshpotablewater.
PresstheSteambuttontoresumetherinsecycle.
Oncecomplete,remove,emptyandrinse,thewatertank,
container and drip tray. Replacethedriptrayandcontainer.
Reattachtothemachine.

21
EN
RESET TO FACTORY SETTINGS
THIS WILL RESET ALL REPROGRAMMED VOLUMES, WATER HARDNESS SETTING, MILK TEMPERATURE AND MILK TEXTURE SETTINGS.
ON
2s
1 2 3
1 2
Bydefault,theBluetooth
®
/ Wi-Fi
®
isswitchedon.FactoryresetwillalsoswitchtheBluetooth
®
/ Wi-Fi
®
on.
TURN THE BLUETOOTH
®
/ WI-FI
®
ON-OFF
Placethehandleinunlockedposition
andopenthecoeehead.
Unplugthemachineandwaitfor
at least 10 seconds.
Pressandholdthecoeebuttonwhilepluggingthemachinein.
TurnthemachineON.PressandholdtheMilkTemperature
button for 10 seconds.
Alllightswillash5timestoindicate
thatthemachinehasbeenreset.
1
5x
10s

22
EN
EMPTYING THE SYSTEM
EMPTYING THE SYSTEM BEFORE A PERIOD OF NON-USE , FOR FROST PROTECTION OR BEFORE A REPAIR.
1 12
2 3
Placeacontainerunderthecoeeoutlet.Emptythewatertank.
Replace back on to
themachine.
PressandholdtheSteambuttonandMilkTexturebuttonfor5seconds.
Themachinewillbeclearedofliquid.Openitandejectthecoeecapsule.
Thencloseandlockthecoeesystem.
TurnthemachineON.Unlockthecoeesystem.
1 2 3
4
5s

23
EN
EMPTYING THE SYSTEM
EMPTYING THE SYSTEM BEFORE A PERIOD OF NON-USE , FOR FROST PROTECTION OR BEFORE A REPAIR.
Emptycontainer,thedriptrayandcapsulecontainer.
ThemachineturnsOFFautomatically
whenmachineiscompletelyempty.
5 6

24
EN
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES EASY SOLUTION
Nolightonbuttons.
•
Themachinehasturned“o”automatically.
•
Pushcoeeorsteambuttontoturnmachineon.
•
Checkthemains,plug,voltage,andfuse.
Nocoee.
•
Checkthatthewatertankislled.
•
Checkthatafreshcapsuleisinsertedincorrectposition,
thatthehandleisproperlylockedandpushthebuttontostart.
•
Descale if necessary.
•
Openthemachineheadandletthecapsulebeejected.
Thenperformacleaningaspercleaningsection.
Coeeisnothotenough.
•
Preheatcupwithhotdrinkingwaterfromthetap.
•
Descale if necessary.
Themachinedoesn’tstartandhasCoeeButtonlightsteadyon.
•
CheckthatCoeeLeverisproperlylocked.
•
Ifbrewingcoee,checkthatafreshcapsuleisinserted
incorrectposition,thatthehandleisproperlylocked
andpushthebuttontostart.
•
Ifyouarecleaning,descalingoremptyingthesystem,
checkthatnocapsuleisinsertedthenclose,lockthemachine
andpushthebuttontostartoneoftheseoperations.
Themachinehasstoppedandthecoeeorsteambuttonblinks
red continuously.
•
Checkthatthewatertankislled.
•
Fillthewatertankandpressthecoeeorsteambutton
torestarttheprocess.
•
Descale if necessary.
Coeelightblinkswhilemachineisrunning.
•
Ifcoeeisowingnormally,thisindicatesthemachine
is working properly.
•
Ifonlywaterisowing,themachineisexecutingauserrequest
foreithercleaning,descalingoremptyingthesystem.
•
Ifthereisnointentiontoclean,descale,oremptythesystem,
thenpushthebuttontostopthemachine.Ifthemachineisstill
blinking,exitdescalingmodebyholdingthebuttonforatleast
7 seconds or refer to next section. If problem persists,
call Nespresso.
Coeelightblinksandmachineisnotrunning.
•
Itwilltakesometimebeforethecoeeowcomesout
(duetobarcodereadingandprewettingthecoee).
•
Checkthatafreshcapsuleisinsertedincorrectposition,
thatthehandleisproperlylockedandpushthebuttontostart.
•
Fillthewatertankandpushbuttontostart.
•
Turnthemachineto“omode”bypushingthecoeebutton
for3secondsandthenpushitagaintoturnthemachine“on”.
Nowwaitapproximately20minutestoallowthemachine
to cool down after extensive use.
•
Ifthemachinedoesn’tturn“o”thenexitdescalingmode
bypushingthebuttonforatleast7seconds.

25
EN
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES EASY SOLUTION
MachineisnotrunningandCoeeButtonlightcontinuously
displays 2 blinks Red and 1 pause.
•
DuringregularCoee/Espressopreparation:
1)Unlockthehandleandopenthemachinehead
tocheckthatafreshundamagedcapsuleisinserted
inthecorrectposition.
2)Checkthatthehandleisin“locked”position.
3)Checkthatthewatertankislled.
•
During Descaling, Emptying and Cleaning:
1)Checkthatcapsuleisejected.
2)Checkthatthehandleisin“locked”position.
•
During Programming Volume:
1)Checkifacapsulehasbeenwellinserted.
2)Pleaserefertothecorrespondingchapter.
•
If problem persists:
1. Unlockthehandleandopenmachinehead.
2. Replace capsule (if needed).
3. Disconnectpowercordfromtheoutletandplugthemachine
back into outlet after 10 seconds.
4. Closetheheadandpressthebuttontoturn“on”andpress
again to start brewing. If problem persists, call Nespresso.
Leakageorunusualcoeeow.
•
Checkthatthewatertankiswellpositioned.
Machineentersstandby.
•
Tosaveenergythemachinewillturnoafter
2 minutes of non-use.
•
See Energy Saving Concept Section.
Coeegroundsinthecup.
•
Performthecleaningproceduretwice.
•
SeeCleaningthecoeesystemsection.
Coeelighton,butnolightonmilkside.
•
Machinecommunicationerror
•
Unplugthemachine,wait10seconds,pluginthemachine,
wait 10 seconds, press steam button.
Descale alert LED is blinking.
Descale alert LED is on and Steam does not work.
•
Machinerequiresadescalingcyclebecompletedinorderto
achieveoptimalperformance.
•
Descalethemachine.
Milk steam cycle does not start.
•
Checkifthewatertankiscorrectlypositioned.
•
Checksteamtipforanyblockagesandensurewandislowered.
•
Checkcoeebrewinprogress-steamcanonlystartafter
coeenished.
•
Checkdescalealertisshowingandrequiresadescale.
•
Checkcleanledisshowingandrequiresasteamwandclean.
•
Fill water tank.
•
Complete a steam wand cleaning cycle.
•
Complete a descale cycle.

26
EN
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES EASY SOLUTION
Qualityoffrothnotuptostandard.
•
Foroptimalmilkfroth,usesemiskimmedUHT
or pasteurized milk at refrigerated temperature
(about 4-6°C / 39-43°F).
•
Checkthemilkfrothsetting.
•
Usethemilkjugprovidedandfollowthelevelsmarked.
•
Cleanboththemilkjugandsteamwandaftereachuse.
•
Cleanthesteamwand.
•
Ensure milk jug is correctly positioned on milk jug recess.
Steam is very wet.
•
Usecold,potablewater.Donotusehighlyltered,
demineralised or distilled water.
Milkoverows.
•
Filljugwithappropriatemilkvolume.
•
Tostopoverow,eitherreducetheinitialvolumeofmilk
and/orreducethefrothlevel.Thisvariesdepending
on milk type.
Milktemperatureistoohot.
•
Usethemilkjugprovided.
•
Checkthemilkjugispositionedcorrectly,intherecess
andonthemilkjugtemperaturesensor.
•
Checkthetemperturesensorinthedriptrayisclean.
•
Decreasethemilktemperaturesetting.
Milktemperatureisnothotenough.
•
Preheatcup.
•
Usethemilkjugprovided.
•
Checkthemilkjugispositionedintherecessandonthemilk
jug temperature sensor.
•
Increasethemilktemperaturesetting.
•
Checkthesteamtipforblockages.
Clean Steam Wand alert LED is on.
•
Steamwandrequirescleaningbecompletedinordertoachieve
optimalmilkfrothingperformance.
•
Followthestepstocleanthesteamwand.

27
EN
BLINKING SUMMARY / ERRORS
INDICATION
PowerO - - - - -
Heat up mode
(coee)
- -
Ready mode
- -
Brewing mode
-
- -
Recipe Brewing mode
-
- -
Steaming mode
- -
Pre-order Brew
- -
Pre-order recipe brew
- -
*
NOTE:
Last user milk settings may vary.
*

28
EN
BLINKING SUMMARY / ERRORS
NOTE:
Last user milk settings may vary.
*
*
INDICATION
Steam auto purge ready mode
-
Steam auto purge mode
-
Standby mode - - - - -
Milk communication error
- - - -
Coeeerror
- -
Coeeoverheat
- -
Milkoverheat
- -
User error
- -
2x2x

29
EN
BLINKING SUMMARY / ERRORS
*
INDICATION
Watertankempy-duringcoee -
- -
Water tank empty - during milk -
- -
Descale warning
-
Descale Lockout
- -
Steam wand blocked
- -
Cleaning cycle needed - - -
NOTE:
Last user milk settings may vary.
*

30
EN
ENERGY SAVING CONCEPT
Themachinecanbeturned“o”atanytime(whennotoperating)byremovingtheplugfromthepoweroutlet.
Automatic“o”Mode:themachinewillturnoautomaticallyafter2minutesofnon-use.
NOTE:
Inspecialcases,themachinecantakeupto5minutestoautomaticallyturno.
CONTACT NESPRESSO
Shouldyouneedanyadditionalinformation,incaseofproblemsorsimplytoseekadvice,callNespresso.
ContactdetailsforyournearestNespressocanbefoundinthewelcomematerialinyourmachineboxoratnespresso.com
DISPOSAL AND ENVIRONMENTAL PROTECTION
Yourappliancecontainsvaluablematerialsthatcanberecoveredorcanberecycled.Separationoftheremainingwastematerialsintodierenttypesfacilitatestherecyclingofvaluablerawmaterials.
Leavetheapplianceatacollectionpoint.Youcanobtaininformationondisposalfromyourlocalauthorities.
To know more about Nespresso sustainability strategy, go to www.nespresso.com/positive

31
EN
NOTES

BVE850 EN ANZ IB 240V A23
